Putnam Subaru

top service Nelson provided the service as expected and beyond. He made sure that not the car was taken care of but also i was taken care of. Nelson provided the service as expected and beyond. He made sure that not the car was taken care of but also i was taken care of. More

Excellent customer service by the staff eso Ethan. When we arrived for our 7:15 am appt. Ethan greeted us and so welcoming . He explained what services will it be done and time to finish He is very p When we arrived for our 7:15 am appt. Ethan greeted us and so welcoming . He explained what services will it be done and time to finish He is very professional and knowledgeable. Also, Melliza who helped us when we made our appt is very helpful. More

Fantastic experience! Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I w Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I was not disappointed. The flexibility of Miguel (the sales rep) and his respect for letting me go through my own vetting process was fantastic. Not pushy at all (like other dealerships) - respectful, patient, flexible, and ultimately excited to be my partner in the process. A+!! More

Great service and recommendations service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. even the sales person was there to ensure a dent I got from a falling rock was taken care of. He arranged entire appointment with third party to coincide with my service appointment. Blue/Claude went above and beyond!! Thank you!! More

Great service and great dealership! Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. T Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. Thanks, guys! More

3 weeks and couldn’t fix the problem I have problem with front windows it doesn’t work will the car is moving when I stop and press emergency brakes they work fine and for 3 weeks now the I have problem with front windows it doesn’t work will the car is moving when I stop and press emergency brakes they work fine and for 3 weeks now they couldn’t fix it and always giving me excuses . asked them to check the front brakes they broke the wheel stud and they tried to make me pay 2000 to fix their mistake. I complained to the branch manager and they took care of this on spot. I’ll wait till they fix the windows cause I already paid and will move to another dealership. More

excellent A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan wit A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan without unpleasant surprises such as cost escalations or delays. I was notified as soon as car was available for pickup. Will be back. More

Great experience , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really grea , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really great experience More

Uneeded costs I just feel that I got ripped off for a service that I did not need. Unfortunate cause they could have taken the high road, but sales guy did not bud I just feel that I got ripped off for a service that I did not need. Unfortunate cause they could have taken the high road, but sales guy did not budge on his claim that the car needed a 200 usd diagnostic. More

Always Outstanding! We have purchased two Suburus at Putnam and are planning to get a third soon. Have always had cars serviced there and love the friendly, efficient an We have purchased two Suburus at Putnam and are planning to get a third soon. Have always had cars serviced there and love the friendly, efficient and very helpful service manager, Melissa, and her assistants. Cars are always ready in a timely manner and have never had to bring a car back for mechanical problems after service. When my husband and I have questions about the newer technology ( we're seniors) they are always so patient and informative. We intend to be doing business here for another 10 years. More