Quality Auto Center of Springfield

The place is very clean and the staff is very friendly and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying franchise prices. When you purchase a used car, no matter if they do a 100 or 1000 point inspection on the vehicle, something may pop up after the sale. For me it’s how the dealership handles those issues “after the fact or sale” is the reason I gave Quality Auto center a five star review. Even though the dealership installed new ceramic brakes during inspection prior to sale, the brakes were squeaking. I reached out to our salesperson Kimo, who was very personable and helpful when my son made the purchase and he referred me to the service manager Bobby. Bobby listened to what my issue was and said…”When can you bring the car up? He made sure by the time I left the car was perfect. To also add I sat in waiting room area which is within earshot of Bobby’s desk and I can tell you all I heard on every call was “I am going to do my best to help you and correct the situation and get you up and going! Now again, you’re buying a used car so they may not be able to fix or repair everything on the spot, but the fact that from minute one he never said "that’s not our fault, NOT our problem, that’s what you get when you purchase a used car, etc."" is beyond refreshing when your spending your hard earned dollars and shows they really care about your purchase and professionalism! finally, I never met Bobby. I only spoke to him on the phone, but while I was sitting there waiting on the car, it was around lunchtime, and he actually offered me his personal vehicle to go pick up lunch… I have been working with new and used car dealers for over 13 years and I can assure you you don’t always find that! If I could give them 10* I would! More

I was very happy with this dealership! I wasn't hassled or pushed into buying my KIA, everyone was very helpful instead! Service is great! They treated me with great respect. I tell everyo I wasn't hassled or pushed into buying my KIA, everyone was very helpful instead! Service is great! They treated me with great respect. I tell everyone about this business and will definitely buy from them again. More

From the minute we entered the building we were greeted by super nice staff and they were very helpful. My husband and I were very relaxed with everyone and they didn't make it feel like "the dreaded car d by super nice staff and they were very helpful. My husband and I were very relaxed with everyone and they didn't make it feel like "the dreaded car deal". Will be going to them again for sure, we are thrilled with the condition of our Jeep and the price we paid. Recommend to everyone… More

Great price, great service. Traveled from Pennsylvania to their spot because I trust them. Bought a used car from them several years ago and after a year go into an accident, so Traveled from Pennsylvania to their spot because I trust them. Bought a used car from them several years ago and after a year go into an accident, so needed a new ride. Rupert found me an amazing 2020 Hyundai Sonata and secured t a great price. Always friendly and courteous. Definitely recommend them. More

Voytek is amazing! He helped me choose the perfect car for me and found me the best deal! If you are looking for an honest car and someone to work with you within your He helped me choose the perfect car for me and found me the best deal! If you are looking for an honest car and someone to work with you within your budget, I highly recommend this place and him! We had a great experience and enjoyed working with him. Thank you so much for my new 2018 Audi Q3 Sport and a good first experience! :) More

I stumbled upon the exact Volkswagen Passat I was looking for in their inventory. The no pressure sales approach was refreshing. I felt comfortable asking questions and taking my time. I never felt rushed, a for in their inventory. The no pressure sales approach was refreshing. I felt comfortable asking questions and taking my time. I never felt rushed, and I couldn't be happier with my purchase. More

The buying experience was great! The staff inside the dealership were very professional and quick. I would recommend this dealership for anyone that's looking to buy a vehicle that' The staff inside the dealership were very professional and quick. I would recommend this dealership for anyone that's looking to buy a vehicle that's affordable and reliable. More

Working with them was a blast. The staff is knowledgeable, well-organized, reliable, and transparent. They helped me get approved for a car I wanted without any problems and guided The staff is knowledgeable, well-organized, reliable, and transparent. They helped me get approved for a car I wanted without any problems and guided me through the process from start to finish. Thanks! More

It was great. Good customer service and great breakdown of the transaction I was making. Danny had good patience with me contemplating my decision and I left feeli Good customer service and great breakdown of the transaction I was making. Danny had good patience with me contemplating my decision and I left feeling assured about purchasing my RAM from them. They allowed me more than enough time to test drive and inspect the vehicle and I definitely recommend them auto if you're looking for a car. More

Rupert was really great to us! Was very knowledgeable and never pressured us into buying, instead helped us understand what would be the best car for our family. Was willing to let Was very knowledgeable and never pressured us into buying, instead helped us understand what would be the best car for our family. Was willing to let us take the car to a mechanic of our choice and allowed us to take time to make the purchase. We landed with spectacular BMW X1, and we love it! Thanks for being very flexible with us and quick with the approval too! More