Quality Auto Center of Springfield

My family has bought 2 cars in the last 5/6 months from the used car department. You've gained a customer for life with your great service and great prices! the used car department. You've gained a customer for life with your great service and great prices! More

Wanted to thank all the team for being so friendly and patient. You helped me solve all the problems I had, and answered all of my questions patient. You helped me solve all the problems I had, and answered all of my questions More

Great experience. I worked with Danny and he got me the price I was looking for and keys in my hand very quickly. They made it very easy and took care of all the heavy lifting. Would recommend them to anyo price I was looking for and keys in my hand very quickly. They made it very easy and took care of all the heavy lifting. Would recommend them to anyone looking for a car More

These guys are very honest and helpful and made the car buying experience relaxing and enjoyable. I would highly recommend them to anyone in the market for a clean pre-owned at a great price buying experience relaxing and enjoyable. I would highly recommend them to anyone in the market for a clean pre-owned at a great price More

I came in on Friday after a very traumatic experience with a different dealership hoping to get into a safe and reliable car that fit my needs. Eric went above and beyond to help me find the perfect car! with a different dealership hoping to get into a safe and reliable car that fit my needs. Eric went above and beyond to help me find the perfect car! More

I had a really good experience here with Sam and Omar. Total transparency, and made my car buying experience excellent! Omar was very helpful with my financing and took a lot of time to go through everyth Total transparency, and made my car buying experience excellent! Omar was very helpful with my financing and took a lot of time to go through everything with me. I highly recommend going there More

Worked with Victor, who was incredibly helpful and sweet. As well as his manager Justice. Bought a beautiful fire engine red Rogue and I can't be happier. Will definitely return if I decide to upgrade. As well as his manager Justice. Bought a beautiful fire engine red Rogue and I can't be happier. Will definitely return if I decide to upgrade. More

Completely stress free experience. Dealt with Peter, he did not try to add useless fees and was extremely polite and professional resulting in me finishing up the deal in less than an hour. Would certainl did not try to add useless fees and was extremely polite and professional resulting in me finishing up the deal in less than an hour. Would certainly recommend these guys over any dealership in town. Super satisfied! More

I would discourage anyone from going to this dealer unless you have money to burn, like having unknowledgeable salesmen, and subpar customer service. I went in there after setting up a test drive. They unless you have money to burn, like having unknowledgeable salesmen, and subpar customer service. I went in there after setting up a test drive. They would not allow a test drive without first filling out an auto loan application, nor did they allow for an independent inspection by a mechanic at all. The salesman (Peter) repeatedly ignored when I said I needed to leave to get back to work, and used unprofessional tactics to keep me there like "Just 15 more minutes" or "Can I see the card you would want to use for the down payment?" and then hold it in his hand while he asked me other questions. I was asked to stay almost three hours after I needed to leave when he assured me it would only take another 15 minutes here and 20 there. He couldn't answer basic questions about the vehicle I was interested in and then proceeded to no only misplace the key but briefly blamed me for losing it. Every step of the way there were road blocks. I definitely felt taken advantage of buying the vehicle and every time I have returned (to pick it up or to call to check on the status of my license pate) I have been condescended to or blown off by other staff. The only reason I would give them a star at all and not zero stars is because I am happy with the vehicle. But I will not be returning. I will encourage others to go elsewhere. And if I were to resell this car, I will go out of my way to go to a different dealership. More

I had amazing service from Omar. If you're in the market for a used vehicle I highly recommend coming here. I can't stress enough the great service I got from Omar! I'm a difficult customer but Omar went ab for a used vehicle I highly recommend coming here. I can't stress enough the great service I got from Omar! I'm a difficult customer but Omar went above and beyond for me More