Quality Auto Center of Springfield

Highly recommend The best used car dealer in the area in my opinion. I was able to get a car for a test drive, too. Financing is very affordable. The vehicles are top The best used car dealer in the area in my opinion. I was able to get a car for a test drive, too. Financing is very affordable. The vehicles are top quality, no doubt about that. Highly recommend this place. I’ve always had great experience purchasing cars there. More

Thanks Got me in right away. Car done when promised. Didn’t have to wait for a shuttle ride. 10% discount sent to me on day of service. Marilyn is always v Got me in right away. Car done when promised. Didn’t have to wait for a shuttle ride. 10% discount sent to me on day of service. Marilyn is always very thorough and helpful. More

Fantastic service Marilyn was very communicative, she is a fantastic service representative, she listened to me in detail and ensured all my requirements in a used car Marilyn was very communicative, she is a fantastic service representative, she listened to me in detail and ensured all my requirements in a used car were fulfilled. I found the best vehicle for my wife, and I will surely visit them in the future. More

Happy with their service Great experience buying a used car from these guys! They had a bunch of cars in my price range to look at. Danny, Juan and Marilyn made the whole proc Great experience buying a used car from these guys! They had a bunch of cars in my price range to look at. Danny, Juan and Marilyn made the whole process simple and quick, and I can't say enough about the experience! I’m very happy with their service. More

Outstanding experience! Team of professionals with a passion for their business. All the guys were extremely useful and all the information provided by Andy from the Sales te Team of professionals with a passion for their business. All the guys were extremely useful and all the information provided by Andy from the Sales team helped me to choose my first car. Will recommend them to all my friends. More

Thank you! It is the best car service in Springfield. Everybody was so helpful and caring. I got everything I needed for my car, including transmission flush. It is the best car service in Springfield. Everybody was so helpful and caring. I got everything I needed for my car, including transmission flush. More

Recommend this company The best dealership I’ve been to, honestly. I’ve bought my last car there and I got the best service ever. Danny was very attentive and answered each The best dealership I’ve been to, honestly. I’ve bought my last car there and I got the best service ever. Danny was very attentive and answered each one of my questions. I really do recommend this company. More

Fake prices They refused to sell me the car with their advertised price which i drove 3 hours eager to get it. They added about 5k of their hidden fees They refused to sell me the car with their advertised price which i drove 3 hours eager to get it. They added about 5k of their hidden fees More

terrible, false advertisments of pricing unattentive staff. Pretty simple. If you advertise a vehicle online or on one of the car search engines, at a minimum state that your dealer fee is in addition to the li Pretty simple. If you advertise a vehicle online or on one of the car search engines, at a minimum state that your dealer fee is in addition to the listed price. Realize your customers use the maximum price search options for a reason, not to just have you pencil whip us after we take the time to contact you and research the cars. Most importantly if there is a HUGE fee like a warranty "certification" that will run the customer thousands of dollars, that needs to be in the original advertised price, not hidden and disclosed later. That is misleading at best and against the law at worst. Many dealers try to mislead their customers with the $600-$1000 dealer or document fees added in after a negotiated or advertised price, but this place is the first one I have ever seen that tried to tack on a $3400 verification fee plus a $500 dealer fee! So basically they used a KBB "fair or good" price to lure the buyer in and then jack up the price over $4000 when you get a break down of the actual price (this is on a $25,000 vehicle). I would never buy from an dis-reputable dealer ship like this, but felt at a minimum that warranted a thorough review. I am not going to list the employees because I don't want to flame someones name here when its most likely a policy passed down from ownership or management. More

Deceptive lawbreaking scammers While working on an out-of-state deal with Harry I requested the total amount out the door with taxes documentation fees title and everything and I wa While working on an out-of-state deal with Harry I requested the total amount out the door with taxes documentation fees title and everything and I was given one price two times I went over that same conversation with the finance manager who gave me the same pricing and then with the general manager when I received my purchase order while sitting at my financial institution to send a payment, the purchase order got faxed over approximately $5,000 higher then what was advertised on multiple websites and discussed over the phone, the price I was given included TrueCar pricing several different Craigslist ads that were ran cars.com cars for sale they all listed the car at 34,928.00 the purchase order was over $39,000 just for the vehicle alone. So I contacted the general manager who said that the price difference was due to the certified warranty and all the advertised sites the car was being advertised with a certified warranty nowhere in any of the advertisement did it state the price of the vehicle being sold had an additional $4,965 certification attached to their advertised price. I called to speak with the general manager who told me that that's what the price was and the car had been sold to someone else even though I had left a deposit on the vehicle. I asked if I could speak to an owner and his reply was the owners are retired the only one I can speak with is him he handles everything. I would still like to know if somebody owns that place I'm sure I will find out soon enough however if you are the owner and you're reading this please feel free to contact me I'm sure your general manager still has my information I'd love to hear from you. I would give this dealership a negative 10 rating More