Quality Chevrolet Buick GMC
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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good sale team second time dealing with this dealer and both times i was in and out did my application on line went in pick the SUV I wanted and Julio Estevez the sa second time dealing with this dealer and both times i was in and out did my application on line went in pick the SUV I wanted and Julio Estevez the sale rep was great and very help full with the sale also Zuly the internet sales rep. kept reaching out to me from the beginning of the year until she finally got me over the weekend and got me into the dealer ship very high marks on all no nonsense at all thanks to the whole team from Sam A. More
Leased a new SUV Edward is the great. Treated my wife and I great and make the process of turning in our lease and swapping to an upgrade smooth Edward is the great. Treated my wife and I great and make the process of turning in our lease and swapping to an upgrade smooth More
Good repair but could be smarter at business Despite being a longtime customer, the service manager and the owners did not respond to my polite letter or emails about honoring their own advertis Despite being a longtime customer, the service manager and the owners did not respond to my polite letter or emails about honoring their own advertised discount offer. Good business sense would have been to keep the customer happy, especially for something that would have taken very little effort and would have guaranteed that I would continue to come back to them. I might have to consider alternate places in the future, since I don’t feel that they really cared. That is disappointing, since my family and I have gone to that dealership in Englewood for over 50 years. More
Prompt and professional service! I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your GM vehicle in tip top shape! More
Not going back there! The service adviser Scott Hunter was just awful to deal with. I had to repeat myself multiple times and then I had to correct the requested services a The service adviser Scott Hunter was just awful to deal with. I had to repeat myself multiple times and then I had to correct the requested services as he put it wrong on the paper all the while he is trying to upsell me. To top it off, I get into my car and the panels inside where not correctly put back, the glove box door now drops with a bang every time I open it, papers that were in my glove box were not all put back, some were in the back seat some under the seat. For that I am giving 0-stars. I am giving 3-stars for JOSEPH FALLIVENE. All the while I was there this guy was consistently busy, eather with customers or paperwork. I saw Mr. Fallivene resolve a number of customer concerns. More
New car purchase Salesman Brian was excellent.Finance was disappointing..After arriving with a pre approved auto loan from my bank the finance department went ahead an Salesman Brian was excellent.Finance was disappointing..After arriving with a pre approved auto loan from my bank the finance department went ahead and secured a loan from a bank of his choice without telling us untipaperwork was almost all signed.We are the customer and and should have been consulted.There was no reason for this after we already secured a loan.To late to change after all paperwork completed and getting very late.Not a professional transaction. More
Oil change Great customer service, very good and informative staff., explained in detail all work to be done, assisted in selecting the work, provided a free ins Great customer service, very good and informative staff., explained in detail all work to be done, assisted in selecting the work, provided a free inspection check of the entire truck. And overall very FRIENDLY! More
Very bad service department and bad representatives Over couple of hours waiting for oil change even though I scheduled my appointment a week before Cutting lots of service hours and never have enough Over couple of hours waiting for oil change even though I scheduled my appointment a week before Cutting lots of service hours and never have enough cars for loaners Sacha ,the girl in the front has a very nasty attitude replying to any questions Worst costumer service representative More
New truck Experience was very good and Eddie was great everything was good thank you had a good experience Would recommend the dealership to all the people Experience was very good and Eddie was great everything was good thank you had a good experience Would recommend the dealership to all the people in Friends thanks More
I am happy to buy my Chevrolet from Englewood. What a wonderful service I got from Chevrolet Englewood! At first I would like to thanks to Crystal Moye who works there as a Internet Sales Consultan What a wonderful service I got from Chevrolet Englewood! At first I would like to thanks to Crystal Moye who works there as a Internet Sales Consultant to kept in touch with me and informed me every update about my favorite vehicle. When I got the appointment with Mr. Ed Pavlica who is a Sales Consultant, it was so charming time. He made everything easy and understandable for me, showed every detail about the vehicle. He explained everything so clearly that made me decide to buy my Chevrolet Equinox 2018 from this place. The second day I went to pick up the car. Mr. Ed Pavlica finished every formality before my arrival and which paper work he did, explained those very transparently. I wish his good health. He introduced with me the Finance Manager another gentleman Mr. Mike Lugo. His work was excellent. Every financial papers page by page he explained. I had so many questions he answered politely. I also wish his bright future. I highly recommend Chevrolet Englewood. More



