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Quality Chevrolet Buick GMC

Englewood, NJ

2.6
346 Lifetime Reviews Review Dealership
Chevrolet of Englewood is not only a trusted dealer for new cars, but also has a great reputation for selling used cars. With our customers in mind, we have designed our website to enable you to easily search for the car you want, based on make, model, year, and other criteria. Our certified pre-owned cars are sold at affordable prices and all are kept in the best condition. New York City Buick, Chevrolet and GMC customers, contact us to get a price for the used car that you want. If you're looking for a dealership that sells used Buick, Chevrolet and GMC vehicles, come to Chevrolet of Englewood today. Browse our inventory online, and when you find what you like, schedule a test drive.
Contact Dealership

386 Grand Ave

Englewood, NJ

07631

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Latest Reviews

January 19, 2021

"Called parts dept to ask about a part and the guy was..."

- Nataclo2@aol.com

Called parts dept to ask about a part and the guy was rude and acted like I was bothering him by asking a ?. Very Unprofessional!

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Employees Worked With

Not sure

October 12, 2020

"To my surprise On Saturday my husband & I walked into..."

- Morris2017

To my surprise On Saturday my husband & I walked into this dealership & NOT ONE person acknowledged us, even ad we browsed the floor NO ONE came over to assist. My husband also went to the desk to ask for one of the salesman and was told he no longer worked there but STILL was not asked if assistance was needed. I leased my current GMC from this dealer so was very disappointed & annoyed with their lack of service needless to say we walked out without ever speaking to anyone not even a hello. I will not patronize this dealership again! Too bad I can't give a zero

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Employees Worked With

no help

October 03, 2020

"Awful dealership, awful experience, awful sales staff. I..."

- hillaryK

Awful dealership, awful experience, awful sales staff. I live a distance away so I made a firm sales appt to ensure that I wouldn’t be making the trip in vain. When I arrived I was told that everyone was busy and no one would be available to help me for a good while, so I left. A sales manager (Rocco) came after me, located the car I was looking for at another dealership and gave me a quote. I was happily impressed and said that I’d call him back the next day to firm up the deal, which I did. In fact, I called a number of times, leaving messages and speaking with the front desk, always being told that I’d get a call back which never happened. I emailed, texted and called a few times the following day as well in the hopes of purchasing the car and a different sales person (Tony) texted me saying that they were very busy but that they’d get back in touch once the car was in their possession. It was becoming obvious that this deal wasn’t going to happen but I persisted in trying to get in touch with a sales person to close the deal on this car. I never did heard back from Rocco, Tony or ToniAnn, the front desk person who was in the very uncomfortable position (I assume) of always very politely telling me that she’d call me back in 10 minutes but never, ever did, even when I asked for them to just be honest and tell me the truth as to what was going on so that I could just move on if I had to. No one ever gave me the simple courtesy of a simple text saying that it wasn’t going to happen. Unreal. I did purchase a different car from another dealership but due to the irresponsible, unresponsive and disrespectful behavior of the sales staff at Quality Buick GMC I lost 3 days of valuable time which cost me a good sum of money! Unbeknownst to me my month end pull back lease incentive expired and was no longer being offered by GM - I couldn’t believe it! Goodbye to Englewood Buick to where I will never return when my new lease is up and I strongly advise you to stay away too.

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Employees Worked With

Rocco

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Vending Machines
  • Quick Lube
Quality Chevrolet Buick GMC, Englewood, NJ, 07631