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Quality Chevrolet
Escondido, CA
1,145 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,145 reviews
June 18, 2025
Making an appointment and taking my truck in for an oil change was easy. They called me when it was ready. My issue is with the service desk. Once I got my paperwork from the clerks desk I went to the serv change was easy. They called me when it was ready. My issue is with the service desk. Once I got my paperwork from the clerks desk I went to the service desk. I stood there for a solid minute before any one of the 4 to 5 NOT busy service agents asked how they could help me. They were all too busy chatting with a female associate (from another department?) to help me. I suppose the one young man that finally approached me deserves some recognition. I could see in his face that he knew the service desk was not working up to Chevrolet standards. More
by DAVETRASLAVINA
Verified CustomerEmployees Worked With
Other Employees :
I wish I got names. I don't remember Holtz.
June 18, 2025
After trying to make a deal on a Blazer ev with four other Chevy dealers, I was able to make a deal with Brock at Quality due to price, focused attention on the potential sale and willingness to accommo other Chevy dealers, I was able to make a deal with Brock at Quality due to price, focused attention on the potential sale and willingness to accommodate my expressed needs. Once my wife and I arrived, we were greeted by Mikail Crosby, who took over the sale. Mikail was friendly, well-acquainted with all the functions of the vehicle, intelligent, non-pushy and very personable. He was very helpful, forthcoming and patient with me during the test drive. After three hours of working through the ins and outs of the leasing deal, I told him I was hungry and he immediately ordered and paid for a dinner through DoorDash. The deal ultimately took five hours from the time I arrived, to the time I left. When the deal was finally completed, after 5 hours, he got in the vehicle with me before I left to make sure I was familiar with all the functions I would need to understand, including the gps and the best way to get home. He told me not to hesitate to ever call or stop by for further training on how to use the many great features of the vehicle. I will definitely recommend this dealership to my friends. I would recommend they work with Mikail, who rates a 10 out of 10, but I would warn them to expect the whole process to take between four and fives hours. More
by martinkenttv
Employees Worked With
Mikail Crosby
June 18, 2025
Yesterday, I completed the survey. Please read it. I'm 100% satisfied with all the courtesy, professional and friendly service, and help getting my new car. Please read it. I'm 100% satisfied with all the courtesy, professional and friendly service, and help getting my new car. More
by yolandamendoza54
June 18, 2025
An Outstanding Experience with Christian Ramirez at Quality Chevrolet of Escondido! I purchased a Chevrolet Equinox EV from Quality Chevrolet of Escondido, and I cannot say enough great things about Quality Chevrolet of Escondido! I purchased a Chevrolet Equinox EV from Quality Chevrolet of Escondido, and I cannot say enough great things about my experience — all thanks to Christian Ramirez. From the moment I walked in, Christian was incredibly welcoming, patient, and professional. He answered every single one of my (many!) questions with a smile, and never once made me feel rushed or pressured. What truly stood out was how seamless and stress-free he made the entire process. Christian took the time to understand what I was looking for, walked me through all my options, and guided me with clarity and honesty every step of the way. His knowledge of the vehicles was top-notch. If you’re looking for someone who genuinely cares about making your car-buying experience smooth and enjoyable, I highly recommend asking for Christian. He’s a true asset to the Quality Chevrolet team — and thanks to him, I drove away with the perfect car and a big smile. Thank you again, Christian! You made my first EV purchase truly memorable and amazing. More
by JAGADEESH TUMMEPALLI
Employees Worked With
Christian Ramirez
June 17, 2025
The service department has been an issue for some time. I get told that they will call me back about something and I never hear from them again. I was told my transmission was fine and within months I had I get told that they will call me back about something and I never hear from them again. I was told my transmission was fine and within months I had to put in a new one, which meant I was out of warranty. They don't even take the time to run my vehicle through the courtesy wash before returning it More
by amydrio30
Employees Worked With
Maria
June 16, 2025
This is the first time I have received bad service . Just for oil change ; when I first arrived they stated They could not find me ( I scheduled appt weeks in advance; then when they did service ; t Just for oil change ; when I first arrived they stated They could not find me ( I scheduled appt weeks in advance; then when they did service ; the oil gauge still said 16 % so did they or not change my oil . Will stop coming here for service More
by tracyann82
Employees Worked With
Not sure of their names
June 16, 2025
Great experience , friendly people good communication along the way. Roman was great to work with, sent me pictures of the car we were interested in. along the way. Roman was great to work with, sent me pictures of the car we were interested in. More
by munozanna1
Employees Worked With
Roman
June 16, 2025
Staff was extremely professional and made the process quick and easy. Will definitely be looking to do future business with Quality Chevrolet quick and easy. Will definitely be looking to do future business with Quality Chevrolet More
by mercadojorge6
June 15, 2025
Had my truck towed there they had the information called me, checked it out told me the problem and called me next day that it was finished friendly and perfect interaction. Thank you Alex. me, checked it out told me the problem and called me next day that it was finished friendly and perfect interaction. Thank you Alex. More
by rington
Employees Worked With
Alex in service 5 star
