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Quality Chevrolet

Escondido, CA

4.5
2,413 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,414 reviews

September 30, 2026

Ray was amazing. Overall experience with Quality Chevrolet is good, and it is because it took so long to schedule my service because the loaner was not available. More

by Ali.nasirtafreshi
Recommend Dealer
Yes
Employees Worked With
Ray clearwater
Oct 01, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Ali! I’m glad to hear that Ray provided you with an amazing experience at Quality Chevrolet Escondido. I understand that the delay in scheduling your service due to the loaner availability was frustrating. Your insights are valuable, and I appreciate you bringing this to our attention. If you have any further concerns or if there’s anything we can do to improve your experience, please feel free to reach out. We look forward to assisting you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2026

I had such a great experience working with Ed! He was incredibly nice, friendly, and welcoming from the very beginning. He made the entire purchasing process easy, smooth, and stress-free. He was More

by violetlopez39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 30, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Violet! I’m thrilled to hear about your positive experience with Ed at Quality Chevrolet Escondido. It’s great to know that he made your purchasing process easy and stress-free. I truly appreciate your recommendation, and we hope to see you again for your next car-buying adventure! Enjoy your new vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 29, 2026

I’m going to write my review in Spanish. Anteriormente tuve un detalle en mi cita anterior, y de forma casi inmediata Junior (El manager) se contacto conmigo para aclara el mal entendido qu More

by pedraza_cesar84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Sep 29, 2026 -

Quality Chevrolet responded

¡Muchas gracias por su reseña, César! Me alegra saber que Junior pudo aclarar el malentendido y ocuparse personalmente de su cita y de los problemas con su Chevrolet Equinox. En Quality Chevrolet, nos esforzamos por brindar un servicio excelente y garantizar la satisfacción del cliente. Le invitamos a visitarnos de nuevo y a compartir su experiencia con los demás. ¡Gracias por confiar en nosotros! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2026

Always amazing with a lot of attention to detail He is a great communicator to the client and techs More

by spartw
Recommend Dealer
Yes
Employees Worked With
Josh in service
Sep 28, 2026 -

spartw responded

Always happy to provide a review. Great team at Quality Chevrolet.

September 27, 2026

Everyone is polite and professional. They was thorough and friendly. Bill was thorough and friendly and the service was rendered in a time efficient manner More

by jasonboside
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 28, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Jason! I am thrilled to hear about your positive experience at Quality Chevrolet Escondido. It’s great to know that Bill provided you with thorough and friendly service. I appreciate your feedback, and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2026

Fast efficient Ray is very professional, he even walked me to my car and opened the door for me. Also he helped me to install windshield vipers I bought next day at the dealership More

by tatyanalantz
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 27, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Tatyana! I'm thrilled to hear that you had a fast and efficient experience at Quality Chevrolet Escondido, and that Ray provided such professional service. It's great to know he went the extra mile for you by helping with your windshield wipers as well. I appreciate your feedback, and we look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2026

Accommodating, but disorganized. The phone system must be archaic because to get to the Service person handling my car was extremely cumbersome, if not impossible. The Service Dept d More

by Kesslerrandy
Recommend Dealer
No
Employees Worked With
Sofia S. was very professional and helpful
Sep 28, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Randy. I appreciate your feedback regarding our service department and the challenges you faced with our phone system. While I'm glad to hear that your Corvette is performing wonderfully, I understand that a week without your vehicle and the lack of a loaner vehicle can be frustrating. We will use your input to improve our processes. If you would like to discuss your experience further, please feel free to reach out to me at Quality Chevrolet. We hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2026

Service department is amazing and a well oiled machine. I would recommend them to anyone and everyone. Thank you More

by ortega211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Sep 27, 2026 -

Quality Chevrolet responded

Thank you for your fantastic feedback, Ortega! I’m delighted to hear that you had such a positive experience with our service department at Quality Chevrolet Escondido. Your recommendation means a lot to us, and we look forward to seeing you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2026

Very good customer service! ! Thank you Roman Torres and Junior for all the help to get our traverse!! More

by anat78803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Torres
Sep 27, 2026 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you received very good customer service at Quality Chevrolet. Roman and Junior will be glad to know they made a positive impact on your experience with your new Chevrolet Traverse. I appreciate your feedback, and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2026

Sofia is a very friendly and professional person. She always lets me know when the car will be ready and 99% of the time it's done before the time given to me More

by carlos.low1
Recommend Dealer
Yes
Employees Worked With
Sofia
Sep 27, 2026 -

Quality Chevrolet responded

Thank you for your review, Carlos! I'm thrilled to hear that Sofia provided you with such friendly and professional service at Quality Chevrolet. It's great to know that your vehicle was ready ahead of schedule. Your feedback is appreciated, and we look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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