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Quality Chevrolet

Escondido, CA

4.6
1,145 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,145 reviews

May 31, 2024

Responsive sales person; car in good shape and clean; easy transaction; fair price for the car. More

by donaguas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with Quality Chevrolet Escondido! I am thrilled to hear that you had a great transaction with us. I appreciate your business and hope to see you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 30, 2024

Had to make the appointment so they could order the parts for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done More

by Joe
Recommend Dealer
No
Employees Worked With
I'm not calling out any specific employees, it's a group failure
May 31, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback, Joe. We regret to hear that your experience with us did not meet your expectations. I understand your frustration with the delay in fixing your truck due to the recall parts. Please feel free to reach out to me if you have any further concerns or if there is anything else we can assist you with regarding your vehicle. We appreciate your candor and value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 30, 2024

Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak More

by paul@sunletnursery.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
May 31, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Paul. I am disappointed to hear about the challenges you faced with your appointment and the service provided to your truck. We understand your frustration, and we value your loyalty as a repeat customer. Your feedback is essential to us, and we want to make things right. Please reach out to me, so I can address your concerns and work towards a resolution. Thank you for bringing this to my attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 28, 2024

Lewis and Zach were great to work with! When I called into Quality, I asked for honesty and transparency and that is exactly what I got. They had the truck out front and ready for me to tes More

by Thomas OBrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Arlington
May 30, 2024 -

Quality Chevrolet responded

Thank you, Thomas, for sharing your positive experience with us at Quality Chevrolet Escondido! I am thrilled to hear that Lewis and Zach provided you with honesty, transparency, and a seamless car buying process. I always strive to make our customers feel valued and ensure a smooth purchase. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 26, 2024

They were very professional, knowledgeable, friendly and helpful throughout the process which made the overall process run smoothly. More

by nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadhira
May 29, 2024 -

Quality Chevrolet responded

Thank you, Nicole, for the kind words and 5-star review! We are delighted to hear that you had a smooth and pleasant experience with us at Quality Chevrolet Escondido. Our team is dedicated to providing professional, knowledgeable, and friendly service to all our customers. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 26, 2024

Kathleen Garden was my service advisor and she was great! Kept me informed and was knowledgeable. I hope she sticks around! More

by kathypopp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
May 29, 2024 -

Quality Chevrolet responded

Thank you, Kathy, for your kind words and 5-star rating! We are thrilled to hear that you had a great experience with Kathleen as your service advisor at Quality Chevrolet Escondido. We will definitely pass along your compliments to her and hope to see you again soon for another exceptional service visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 26, 2024

excellent service as always Joshua took great care of my vehicle and promised to have it done in a reasonable amount of time. More

by stevenc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Snodgrass
May 29, 2024 -

Quality Chevrolet responded

Thank you for your kind words, Steven! We are glad to hear Joshua took great care of your vehicle! We pride ourselves on providing excellent service at Quality Chevrolet Escondido. Please come back and see us again for all your automotive needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 25, 2024

Walter was a great help. Able to assist and meet our needs! I have shared his info with others. More

by mwalla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Ragsdale
May 28, 2024 -

Quality Chevrolet responded

Thank you for your 5-star review! I appreciate your kind words about the assistance you received at Quality Chevrolet Escondido. It's fantastic to hear that Walter was able to meet your needs. I am grateful for your recommendation and look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 25, 2024

Thanks for your patience and support. Showed several different vehicles and options. Took time to explain differences of options. More

by rjanssen38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link
May 28, 2024 -

Quality Chevrolet responded

Thank you for your kind words and for choosing Quality Chevrolet Escondido. I am thrilled to hear that you had a great experience exploring different vehicles and options with us. Our team is always here to help and provide detailed information to assist you in making the best choice. I look forward to seeing you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 24, 2024

Daniel my salesman was great. He made the it very easy and he is an honest young man. I really appreciated him. A lot of my decision on buying the truck was due to him. It was mor More

by tcontreras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez
May 28, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review! I am thrilled to hear about your positive experience with Daniel at Quality Chevrolet Escondido. I am delighted that he provided you with exceptional service and helped you find the perfect truck that met your needs. I truly appreciate your feedback and look forward to seeing you again in the future. Thank you for choosing Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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