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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,166 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,166 reviews

March 27, 2024

Customer service is amazing, Yadhira Seijas was very helpful. Thank you Yadhira for your help. More

by martin2074212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira Seijas
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Mar 28, 2024 -

Quality Chevrolet responded

Martin, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2024

I took my SUV into quality Chevrolet because the check engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfi More

by paralegalgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Quality Chevrolet responded

I strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so we can discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2024

Good Service all around. When the next service date comes due I will be sure to use Quality Chevrolet. More

by sla8956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 24, 2024

I enjoy the service he's did great trying to get me what I wanted More

by mufasastar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
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Mar 26, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

It was $140 just for oil change and tire rotation. I don't ever remember paying that much. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Rudy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

Fast and easy! Excellent service to our truck. Very professional to work with. Thank you More

by thabatago95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Quality Chevrolet responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Quality Chevrolet Escondido special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

The dealership is always clean, friendly staff and very professional. I would purchase another new truck at Quality Chevrolete. More

by larsfahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in servicwe
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Mar 26, 2024 -

Quality Chevrolet responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Quality Chevrolet Escondido again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 22, 2024

Juan has been very helpful once our vehicle repair was assigned to him, following the departure of Scott. More

by ibudge92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 23, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that Juan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

Roger Hernandez did a great job for us. Service has has always great at Quality Chevrolet. More

by OKEEFE_LAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Quality Chevrolet responded

Laurie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Roger does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

Excellent service, acknowledged promptly as you walk in, asked if you would like water, coffee. Explained how long approximately it would take. Friendly, courteous, knowledgeable. Also let me know what work More

by arlenevi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
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Mar 23, 2024 -

Quality Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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