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Quality Chevrolet - Service Center

Escondido, CA

4.4
372 Reviews

372 Reviews of Quality Chevrolet - Service Center

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June 16, 2024

My 18 year old son took my Tahoe in for a recall and the team was very kind to him and made the process super simple. They called when vehicle was ready and it was very seamless. Thank you! Lisa and Cam More

by papayabeach001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 14, 2024

Very happy with the quality of the speed of the service. They also answered all my questions. More

by RATHOMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2024

All four jobs were done in a single day without delay. Thank you Bill S. More

by frankjesteban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill S.
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Jun 13, 2024 -

Quality Chevrolet responded

Thank you for your positive review! I am delighted to hear that all your jobs were completed efficiently in a single day. Bill and the team at Quality Chevrolet Escondido are dedicated to providing timely and top-notch service. I appreciate your feedback and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 10, 2024

Every thing when fine, Happy all around. Truck in running great. I will be back. More

by matorretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your truck needs! I am delighted to hear that everything went well, and your truck is running great. I appreciate your support and look forward to welcoming you back in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 09, 2024

Excellent service. On time. Courteous and helpful. Clean environment as well as overall good service More

by nevets0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (NY)
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Jun 11, 2024 -

Quality Chevrolet responded

Thank you for your kind words about your experience at Quality Chevrolet Escondido. We are delighted to hear that you found our service excellent and our team courteous and helpful. Providing a clean environment and good service is always our priority. We appreciate your feedback and look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 09, 2024

Dealership is convenient, professional, with good service department. Allowing walk-ins is always greatly appreciated. More

by jpm_vc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with us at Quality Chevrolet Escondido. We are glad to hear that you found our dealership convenient, professional, and with a good service department. We value your feedback and appreciate your business. We look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 06, 2024

Went in for a simple oil change and tire rotation something that is offered at the dealership for free with every new Chevy you buy it took them from 8 AM to 5 PM to complete my oil change. I noticed More

by supersmogvista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen
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Jun 07, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback regarding your service visit. Please reach out to me directly so I can address your concerns. Thank you for letting me know about your experience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 06, 2024

They always find out what I need help with. And if they don’t have the answer then they due diligence to help me out with my issue that I am having. More

by cali_native1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback! At Quality Chevrolet Escondido, I always strive to provide top-notch service and assistance. I'm glad to hear that we could help you out with your concerns. Please don't hesitate to reach out if you need anything in the future. Happy driving! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 05, 2024

As always, Quality is quick/efficient. I trust them to do it right and quickly More

by classicmoviegeek39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jun 07, 2024 -

Quality Chevrolet responded

Thank you for the kind words! I truly appreciate your trust in our team at Quality Chevrolet Escondido. I'm thrilled to hear that you value our efficiency and commitment to getting things done right. I look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
June 01, 2024

Received my truck back and found grease spots in numerous areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that More

by davelaspisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback with us. We are truly disappointed to hear about your recent experience with us. Quality Chevrolet holds ourselves to a high standard, and it's disappointing to learn that we fell short during your visit. We would like the opportunity to discuss this matter further and work towards a resolution. Please reach out to me at your earliest convenience so we can address your concerns. Thank you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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