Back

Quality Chevrolet - Service Center

Escondido, CA

4.4
677 Reviews

677 Reviews of Quality Chevrolet - Service Center

Sort by
July 28, 2025

Attentive to my needs! Great communication skills. Made the process painless and easy. Only want Joshua as my advisor! More

by aharmon8or
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 29, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Quality Chevrolet Escondido attentive to your needs and that Joshua made your experience seamless. We appreciate your kind words and look forward to assisting you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

I was very pleased with my advisor Joshua as he called my insurance company on my behalf to check if they covered a problem I had. He had to take pictures,etc of the problem. I really appreciated him going o More

by kylerandkade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
Jul 27, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Joshua made such a positive impact on your experience at Quality Chevrolet Escondido. Going the extra mile for our customers is what we strive for, and it's great to know his assistance and kindness stood out to you. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

Josh and entire service department were excellent right on time with appointment time thank you More

by joenbetty2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh service dept
Jul 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that you had an excellent experience with our service department at Quality Chevrolet Escondido. Timeliness is important to us, and I appreciate your recognition. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

No multipoint inspection my front struts were leaking and they never even mentioned it thought I might be able to get an estimate from them I have it repaired but I guess not More

by minasbiz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the inspection and the condition of your struts. It's essential for us to provide thorough service, and I understand your concerns. If you would like to discuss this further or provide more details, please reach out to me directly at Quality Chevrolet Escondido. We are here to help and ensure a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

Extremely disappointed in the service. I came in for a oil change and tire rotation and found that my tires were not rotated, the psi on the tires were not topped off, and engine oil was s More

by Mike Duenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Mike. I understand your disappointment regarding the service, especially concerning the oil change and tire rotation. Your feedback is important, and we strive to maintain high standards at Quality Chevrolet Escondido. I would appreciate the opportunity to discuss your concerns further. Please reach out to me directly at your earliest convenience. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

The service team was very friendly and accomodating from scheduling to the service. My vehicle was serviced extremely quick. More

by trentdonahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Trent! I'm thrilled to hear that our service team at Quality Chevrolet Escondido was friendly and accommodating, and that your vehicle was serviced quickly. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2025

My only complaint was lack of communication on delays. My truck went for several recalls and general service. The estimated time was one day. The service rep indicated that due to all the recalls, they n More

by boxmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
Jul 29, 2025 -

Quality Chevrolet responded

Thank you for taking the time to share your experience. I appreciate your feedback and understand how frustrating the delay and lack of communication must have been. While I'm glad we were able to complete the service, I recognize that we could have done a better job keeping you informed throughout the process. Your comments have been shared with our team at Quality Chevrolet Escondido so we can improve moving forward. If you'd like to speak further, please feel free to reach out. We value your business and the opportunity to make things better. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 26, 2025

She got me in and out quickly Friendly and fast service that is all the words More

by DR
Recommend Dealer
Yes
Employees Worked With
Kathleen gardener
Jul 27, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a quick and friendly experience at Quality Chevrolet Escondido. Your satisfaction is our priority, and we look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 25, 2025

I work with Juan Gonzalez for Service and Ed Carr for Sales. The are both skillful and reassuring representatives of their departments. More

by jdetate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Juan Gonzalez
Jul 26, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Juan and Ed provided you with exceptional service at Quality Chevrolet Escondido. Their skills and dedication truly make a difference. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2025

I did not have an appt. But my car was running low on oil. The service center checked it and gave immediate attention to the situation. More

by helenekohrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Quality Chevrolet responded

Thank you for your kind review, Helene! I am glad that our service center was able to assist you promptly with your oil situation. At Quality Chevrolet Escondido, we strive to provide immediate support for our customers' needs. We appreciate your feedback and hope to see you again for any future service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

1
...