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Quality Chevrolet - Service Center

Escondido, CA

4.4
740 Reviews
Call Service Center (760) 871-4005

740 Reviews of Quality Chevrolet - Service Center

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August 17, 2025

Reliable place to bring vehicle to be serviced. Polite staff and clean environment! Service center very welcoming. More

by JOSEFA.RAMIREZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales always available and very courteous in service department!
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Aug 17, 2025 -

Quality Chevrolet responded

Thank you for your review, Josefa! I am glad you had a positive experience at Quality Chevrolet Escondido. We take pride in providing a welcoming environment and polite staff for all your service needs. We look forward to seeing you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Happy to have Lifetime oil change Not happy to be advised to buy grossly overpriced products More

by Terrywmitchell
Recommend Dealer
Yes
Employees Worked With
Smigiel
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Terry! I appreciate your satisfaction with our Lifetime oil change program. I understand your concerns regarding the pricing of additional products. Your input is valuable as we strive to provide the best service at Quality Chevrolet Escondido. If you would like to discuss this further, please reach out to us directly. We hope to assist you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Always friendly professional and kind always a good experience. I always feel my truck is in good hands with quality Chevrolet. More

by frankcain
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your review, Frank! I am glad to know you always have a great experience with us at Quality Chevrolet Escondido and that you feel confident leaving your truck in our care. We appreciate your feedback and look forward to serving you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 16, 2025

Unpleasant service. No shuttle. No loaner vehicle. Made an appointment for warranty service. Was told it couldn't be performed. No diagnosis. Offered. They basically tol More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand that your recent visit to Quality Chevrolet Escondido did not meet your expectations regarding your warranty service and the lack of shuttle or loaner vehicle. Your feedback about the overall service and car cleanliness is noted, and I appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss your experience further and address your concerns. Your satisfaction is important to us, and we want to ensure a better experience in the future. Thank you for choosing Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 16, 2025

Josh was great from start to finish. He’s so professional, courteous & kind. Thank you so much for excellent service! More

by Bonnie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 17, 2025 -

Quality Chevrolet responded

Thank you, Bonnie! I'm thrilled to hear about your positive experience with Josh at Quality Chevrolet Escondido. We appreciate your kind words and are glad you received excellent service. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 15, 2025

Service advisor Josh is terrific. Professional service. Worked with my schedule to make sure my car was fixed right and ready when I needed it. More

by cbsmith92056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 15, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service advisor, Josh. Providing professional service and ensuring our customers' needs are what we always strive for at Quality Chevrolet Escondido. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 15, 2025

The check engine light came back on a day after the dealer said they fixed the issue. More

by BFSDJHFBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ from the service department
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Aug 16, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience. I understand that having the check engine light come back on can be frustrating after you thought the issue was resolved. Your feedback is important to us at Quality Chevrolet Escondido. I encourage you to reach out to me directly so I can discuss this matter further. I appreciate you bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 14, 2025

Friendly, fast, thorough. Great coffee, comfortable reception area. Everyone smiles and at least three or four people asked if I needed assistance. More

by CCOOTES
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
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Aug 15, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you had a friendly and thorough experience at Quality Chevrolet Escondido. Our team works hard to ensure our reception area is comfortable and welcoming, and it's great to know that you enjoyed the coffee as well! We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 13, 2025

They charge for services they don’t complete. Double check your bill and makes sure they have completed. More

by jebartkowski85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns about the services charged at Quality Chevrolet Escondido. I appreciate your input and encourage you to contact me directly so I can address this matter further. Your experience is important to us, and we strive to meet our customers' expectations. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 11, 2025

Love Quality Chevy they rock and so happy I bought my truck there and will buy cars there in the future More

by tadmiller61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Quality Chevrolet responded

Thank you for your review, Tad! I am glad that you love Quality Chevrolet Escondido and that you're happy with your truck purchase. We look forward to assisting you with your future car buying needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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