Quality Chevrolet - Service Center

They usually take one hour for oil change and tire rotation but yesterday they took over two hours rotation but yesterday they took over two hours More

Friendly service from start to finish. Very satisfied! Wait time did not exceed time expected. Very satisfied! Wait time did not exceed time expected. More

Great service included with my purchase. They are on time and always a pleasant staff They are on time and always a pleasant staff More

Every time i call im put on hold for an extended period of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to ge of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to get an appointment. They are always backed up. Even for something as simple as an oil change. Not impressed with the service at this dealership. More

The cost of the estimate was very expensive. Also when I got my truck back the backup camera was not working and I had to make another trip to the service center to have that fixed. In all it wa Also when I got my truck back the backup camera was not working and I had to make another trip to the service center to have that fixed. In all it was all completed but very expensive and time consuming. More

They did the work faster than they said it would be ready. Way to go. ready. Way to go. More

Quality always gets me in when I need service and exceeds the expectation of described maintenance. I appreciate the tire rotation and wash with my oil change. the expectation of described maintenance. I appreciate the tire rotation and wash with my oil change. More

I didn't have an appointment but I purchased new tires and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely b and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely busy. Payton took care of me and even provided a shuttle so I could get something to eat while I waited. I love this dealership and all of the employees I see when I am there are awesome! More

Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car selection and every 'sticker' had dealer markups of thousands of dollars for dealership added mandatory paint protection and theft recovery type devices. More

We had a problem with the cooling fan staying on after the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temp the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temperature at all. The fan would run for about fifteen minutes after the engine was off. I asked for the soonest appointment on January 17th and was given an appointment scheduled for January 31st. Once again, I called and talked to Bill Smigiel and asked for help. He said that I could bring the car in on January 17th, and he would try to get it into service as soon as possible. At this time, we only had one car. We brought it in on January 17th. Bill called us on Saturday the 20th and said that the car was fixed and that we could pick it up. Bill has been my service consultant ever since I bought the car in 2018. He has always gone above and beyond to help me whenever my car needs service. I always ask for him. He will explain everything to me so that I can understand what is happening. He always provides excellent customer service from start to finish. He is an asset to the dealership and to GM. More