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Quality Chevrolet - Service Center

Escondido, CA

4.4
579 Reviews
Call Service Center (760) 871-4005

579 Reviews of Quality Chevrolet - Service Center

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October 31, 2023

Fast service than I expected while I did not have appointments ahead of time. Highly recommended. More

by iwanttobeabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 30, 2023

Dropped off the night before, job was completed the next day as promised. Bill always goes out of his way More

by SPSREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart Bill
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Oct 31, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 28, 2023

Fantastic service! Highly recommended sevice department. Fast service and QUALITY work. The only place I am bringing my Colorado. More

by fred.sieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Oct 31, 2023 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department, Fred. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2023

Service was performed quickly. I was in and out in about an hour, including dealing with customer service and having my vehicle serviced. More

by htreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Oct 30, 2023 -

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 26, 2023

Even with an appointment they never take the care in on time, and they tell you it will be ready in such amount of time and it always takes longer. More

by URIBEABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Oct 27, 2023 -

Quality Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 26, 2023

Very helpful and great to work with! Fast service and it’s always done right More

by PEPPERS540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edd Carr
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Oct 27, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2023

Made an appointment, was on time, ready when promised. Will go back again due oil change More

by alwynfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Oct 26, 2023 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2023

Took the truck in for oil change and maintenance. The check list was all checked . When I got home I checked and found that washer for windows was empty, window wipers needed to be replaced. Before I More

by billdscframing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzales
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Oct 26, 2023 -

Quality Chevrolet responded

Bill, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 24, 2023

They had Fast service and very Pleasant people. Accommodating for pick up and drop off service. More

by fullerj0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 23, 2023

Perfect services as always. Quality Service is Highly recommended overall from sales to services and customer services. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Beto! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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