Quality Chevrolet - Service Center

They fixed my car for a reasonable rate. Juan Gonzalez my service adviser solved my problems in one day. I dropped my car off at 8:30 and they called me to say it was done at one. Plus they Juan Gonzalez my service adviser solved my problems in one day. I dropped my car off at 8:30 and they called me to say it was done at one. Plus they gave me a ride home so I didn’t have to wait at the service department. More

Waited not too long, about 10 minutes to have someone who takes care of me, then he keep me updated on time. takes care of me, then he keep me updated on time. More

Mike Sanchez is a Rockstar Service Advisor who provides impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! More

Overall, very happy with this dealership! Always a good experience at the service department also. Always a good experience at the service department also. More

Ms. Garden was very polite, informative and professional to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. More

It seems like that staff has a passive aggressive attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and reminded them about a shuttle. At appx. 240pm, I inquired with 3 staff status on the shuttle. 1 just blew me off. 1 said "it's coming". 1 said " I'll call them". At 315pm I called for an Uber. It was only then the service manager stated to me he was stuck in traffic and it should be 15+ more minutes. Why can't these guys get it together and actually help the customer? The shuttle driver was there in 5 mins. I cancelled my uber. The driver stated his work phone has never worked, the shop won't get him a new phone, and he's using his personal phone for navigation. The only reason why I keep coming back to this dealer is because it's 4 miles from my house. Definitely not because of the staff. More

Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig 2015 volt. Repair was done on time and within estimate. Richard Flaig More

I was greeted promptly by a person who found out who I was there to see. Bill then got me going right away. I was out within the time I was asked to wait, and it was nice to have all go smoothly! was there to see. Bill then got me going right away. I was out within the time I was asked to wait, and it was nice to have all go smoothly! More

Overall service was outstanding. Ease of check-in when I arrived at the dealer. Work to be completed was identified. Vehicle was returned to me ahead of projected timeframe, which Ease of check-in when I arrived at the dealer. Work to be completed was identified. Vehicle was returned to me ahead of projected timeframe, which made me very happy. Kathleen is a great service representative. She kept me informed of the progress. More

This is like the 3rd time they forget about me have me waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forg waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forgot to put air in tires so not berry happy. More