Quality Mazda by DiLorenzo

Wonderful experience We purchased a 2016 CX-9, and our experience was fantastic. Ben was kind and helpful. He had our car ready before we even knew we wanted to buy it. He We purchased a 2016 CX-9, and our experience was fantastic. Ben was kind and helpful. He had our car ready before we even knew we wanted to buy it. He just knew we would be back the next day, and that impressed us. More

JMJM Mazda6 Just purchased a 2017 Mazda 6 for quality Mazda in Albuquerque. It was a great experience. Tom Shroba who handled my purchase was great. Low pressure Just purchased a 2017 Mazda 6 for quality Mazda in Albuquerque. It was a great experience. Tom Shroba who handled my purchase was great. Low pressure sales decent pricing and easy to deal with. I highly recommend Quality Mazda and Tom Shroba! Melissa Protzman was also great and knowledgeable with the financing end. More

Big family dealership Small town feel Quality and the Di Lorenzo family are a staple in Albuquerque area. They truly care about their customers and go to great extents to make sure you are Quality and the Di Lorenzo family are a staple in Albuquerque area. They truly care about their customers and go to great extents to make sure you are satisfied with your purchase. They didn't even flinch when a small ding was discovered in my new car and had me bring it right in to the body shop to fix. My salesman, Matt Rael, patiently allowed me to meander from one car to another without pushing me. Great sales, great service, great people! More

Easy in and out The car is amazing! The salesman was great. Easy to work with. Knowledgeable and helpful. Even met with service staff who were very informative about The car is amazing! The salesman was great. Easy to work with. Knowledgeable and helpful. Even met with service staff who were very informative about my vehicle service and checkups. Quality, Mazda, indeed. More

Purchased a used vehicle I was satisfied with my purchase of my 2015 truck after looking at several. I was impressed with the inventory that Quality Dealership had. I had gone I was satisfied with my purchase of my 2015 truck after looking at several. I was impressed with the inventory that Quality Dealership had. I had gone to several dealerships in the area and there were very few that met my needs. I met Curtis on my first trip to Quality, where he was helpful showing me what I was looking for. He maintained this helpful attitude and I never felt pressured or hurried to make a decision, which took a few weeks. Through the purchase of the vehicle all the employees of Quality were professional and helpful. I would have no problem referring anyone to Quality. More

Quality I was interested in a Maxda CX-3. Ben and Courtney were so patient with me as I test drove the sport and touring on two different dates before I could I was interested in a Maxda CX-3. Ben and Courtney were so patient with me as I test drove the sport and touring on two different dates before I could decide. I hate getting 'the hard sale' and I didn't feel that with Ben or Courtney. Once I made my decision I think Ben was more excited for me than I was! He took a picture of me and the car and then proceeded to tell me every feature on the car. Which may not seem like a lot, but I already owned a CX-5 and didn't even know all the features which Ben enlightened me of. He also programmed my phone into the car in case I ever had an accident the car would call 911 for me. He genuinely was concerned about me. I am a huge fan of Mazda's and I will go back to Quality and Ben the next time I buy. More

Great buying experience First time buyer. Had a great experience with everything. Thease guys made it one of the easiest and best purchases ive ever made. When its tome gor a First time buyer. Had a great experience with everything. Thease guys made it one of the easiest and best purchases ive ever made. When its tome gor a new one, I will definitely be coming back to quality. More

Fantastic Experience and a Great Deal We live in Uruguay & just bought a house in Santa Fe, NM so we needed a car. From Uruguay I contacted Quality by the internet and was introduced to Be We live in Uruguay & just bought a house in Santa Fe, NM so we needed a car. From Uruguay I contacted Quality by the internet and was introduced to Ben Vigil so over a month we conversed by e mail, made the deal for a new CX-5. I contacted Ben and indicated the date we would arrive at the ABQ airport; he picked us up at the airport with all our luggage took us to Quality had the vehicle ready as well as the paperwork and we were out in about an hour headed to our new home in Santa Fe in our new CX-5. Ben really did a great job and he went all out for us so we are really happy to have such an experience and if the need arises for a new vehicle we will call Ben. More

Was a very good expeirence! We love our new CX-5, Ben was great! I have his number and sent him text, he had everything ready when we showed up and got us in and out very quick We love our new CX-5, Ben was great! I have his number and sent him text, he had everything ready when we showed up and got us in and out very quickly, we loved that, good job Ben, he is Great! However I was VERY disappointed that when I got home and reviewed the paperwork found out that we spent a LOT of money for insurance that we did not want! We were told that our payment would be $522 by Ben but Daniel said "I actually have a lower price of ONLY $519" We were never told that the GOLD package had a large cost and without that package our monthly payment would be a lot lower, are whole intent in consolidating from two to just one car! This was VERY misleading and I am disappointed with you! Had you been truthful I would have declined this insurance and had my payment much lower. I am very disappointed in this practice and after buying five cars with you, two for my daughter and now three from us, you have lost my trust in Quality and will go elsewhere for future purchases, Very disappointed More

No hassle ... Got what I wanted! Andrew Heavner is a great guy ... very personable and easy to talk to and deal with. I think their additional maintenance package (extended warran Andrew Heavner is a great guy ... very personable and easy to talk to and deal with. I think their additional maintenance package (extended warranty) charges are higher than normal. My youngest son just purchased a new vehicle last Saturday and his additional maintenance costs on his vehicle was much less that what I was quoted at Quality. I paid around $700.00 for an extended bumper to bumper warranty on my last new purchase, from another dealership. Quality quoted me more than four times that price for extended coverage on my new purchase with them. More