Quality Mazda by DiLorenzo

Great place where the salesman got us whatever we asked him. Quality gets 5 stars from us as we purchased our 2014 chrysler town and country in December of 2015. Marc was our salesman. He did a awesome job find Quality gets 5 stars from us as we purchased our 2014 chrysler town and country in December of 2015. Marc was our salesman. He did a awesome job finding us the vehicle that we needed. He looked for cars that i asked him to look for. Then midway we changed our mind an wanted a van. No problem for Marc, we stopped in one day an looked at cars then we left. He kept in touch with me for a couple days via text. Then when we deceided on a van i asked him what he had and told him i'd be there in a few hours to see. As we were pulling in he had van ready to look at. We checked it out then drove it an deceided to put some numbers together. I had a trade in but I didn't have it there it was 4 hours away at home. I gave him vin number an other information about the truck. We left that day in our new used Chrysler town and country. Four days later I took the truck in that I trade for the van. That's trust from a great dealership. It's hard to find a place that will sell you a vehicle when you don't have your trade in with you at that time. I really appreciated that they did that for us. This was our 2nd vehicle that we have purchased from QUALITY an it won't be our last. We will come back to the great people at QUALITY. Thanks for all that you guys did for us. More

Happy Purchase Awsome friendly service. We felt very secure with our purchase and Ivan was very helpful with every step of the process. We purchased a 2013 Explorer Awsome friendly service. We felt very secure with our purchase and Ivan was very helpful with every step of the process. We purchased a 2013 Explorer and felt that we got a great deal after searching EVERYWHERE! More

Best buying experience ever Everyone we dealt with starting with our salesman Tom, finance person Kathy and Squid in service were very professional and concerned that our buying Everyone we dealt with starting with our salesman Tom, finance person Kathy and Squid in service were very professional and concerned that our buying experience was the best that they could make it. We also feel confident that service on the vehicle we purchased will be the same as the buying experience. We highly recommend Quality! More

Great service and fair prices This dealership was professional and treated me like a person not a sucker. I will be buying from them again. Mike fry was my salesmen and he did a gr This dealership was professional and treated me like a person not a sucker. I will be buying from them again. Mike fry was my salesmen and he did a great job. More

Never felt "sold" The true mark of a good salesperson is the ability to quickly and accurately read your prospects. Andrew proved adept at knowing when to provide infor The true mark of a good salesperson is the ability to quickly and accurately read your prospects. Andrew proved adept at knowing when to provide information – and when to stop; when to use appropriate humor and when not to; when to give us space to think and talk; and when to make himself available. We were greeted on the lot by Andrew Heavner politely and given space to roam. When we decided we had questions about the CX5, he was helpful in showing us only what we had asked to see. No switching; no up-selling; no hard-selling. We left the lot without being drug into the sales office – but were given access to Andrew via his cell phone for any follow-up questions, which we used. Once we made our decision on a specific model, including features and interior and exterior colors, Andrew located the vehicle in Texas and had it delivered to the Quality Mazda lot within two days. We requested an appointment, went in, inspected and drove the vehicle, liked it and talked about financing. Although there were scheduling conflicts with other customers, the process was pretty straightforward and we drove off the lot in a couple of hours in our new car. We appreciated Andrew’s professionalism, responsiveness, accessibility and demeanor. More

Like family My wife and I were so scared when we found out our family was expanding because it meant we needed a bigger car(among other things). Thankfully, we fo My wife and I were so scared when we found out our family was expanding because it meant we needed a bigger car(among other things). Thankfully, we found great people at Quality. 13 years later we have 3 sons and have purchased 3 vehicles including our new minivan from Quality. They have never tried to "sell" is on anything and are full of integrity. I couldn't recommend a dealership more and am especially thankful for Andrew for helping us. More

New car after total loss Michael made the experience very worthwhile. I was in a recent accident where my vehicle was a total loss and was weary about a new car but he made ev Michael made the experience very worthwhile. I was in a recent accident where my vehicle was a total loss and was weary about a new car but he made everything okay, THANKS! More

Best service Went to quality Mazda and bought a 2014 Nissan Sentra. Ivan was great at helping us find a car to our expectations and gave us excellent customer serv Went to quality Mazda and bought a 2014 Nissan Sentra. Ivan was great at helping us find a car to our expectations and gave us excellent customer service. I would definetly recommended them. More

Great Service Got our new explorer at Quality Mazda and had an excellent experience. Adam was our salesman and helped us in every way possible. Would highly recomme Got our new explorer at Quality Mazda and had an excellent experience. Adam was our salesman and helped us in every way possible. Would highly recommend Quality Mazda. More

Quality Mazda has Quality People My buying experience with Andrew and the team over at Quality Mazda has been great. The team helped work through some miscommunication, allowing us to My buying experience with Andrew and the team over at Quality Mazda has been great. The team helped work through some miscommunication, allowing us to drive off in our new (to us) CX-5 GT. Quality has gone out of their way to correct a small issue with the vehicle that was originally over looked. Overall, I highly recommend researching your next purchase through the Quality team over at Quality Mazda. More