Quebedeaux Buick-GMC | Page 2

Sales guys, Ash and GM, Cisco are AMAZING! !! Highly recommended if needing a new vehicle!! !! Highly recommended if needing a new vehicle!! More

This dealership was pleasant to deal with. They were quick to handle financing and repairs to the vehicle prior to finalizing the deal. They were quick to handle financing and repairs to the vehicle prior to finalizing the deal. More

Professional service was provided with a smile, nice conversations, and professionalism. I would shop here again conversations, and professionalism. I would shop here again More

Fair deal on my Jeep. i was glad Rafael was able to help us even at late hours. i was glad Rafael was able to help us even at late hours. More

My experience this time around was very unfavorable. I definitely got a "lemon" as far as the vehicle is concerned. It is no longer running and I wish I could just give it back. Unfortunately, it has al I definitely got a "lemon" as far as the vehicle is concerned. It is no longer running and I wish I could just give it back. Unfortunately, it has already been financed and I don't know what options I have. I was asked if I got an extended warranty, if I did maybe there is some hope I can get it fixed. I thought all the vehicles were "road worthy" when driven out of the lot, but when it broke down less than 2 weeks later, I guess my feelings are really compromised. I previously purchased 2 used vehicles and never had an issue with them. This is a totally bad experience with no answers on part of the agency. More

There sales reps and finance guy was Great They were detail explaining things about the car and the financing detail explaining things about the car and the financing More

I'm disappointed. I flew from California to Arizona to purchase this vehicle, I expressed several time the urgency needed to expedite the purchase, but was met with s I flew from California to Arizona to purchase this vehicle, I expressed several time the urgency needed to expedite the purchase, but was met with several delays including the adding of unwanted warranties and reluctance to remove them from the final sale. Next was the $500 "mandatory fee" for etching the VIN on a window. Finally, being sold a vehicle with a cracked/chipped windshield without it being mentioned. I finally concluded the sale only to drive away and notice this chip/Crack. I then called my salesperson to discuss it and hopefully come to an agreement to have it repaired. I have waited to post this review since 8/16 when I purchased the vehicle, hoping a resolution was to be had. It was not. And now I feel as though it needs to be mentioned in this arena. 1. Please mention chips and cracks, especially when one has requested photos and videos of ANY AND ALL damage in advance. 2. The etching fee, if mandatory, should be included in the sale of the vehicle, not added afterwards. 3. If a resolution is requested, please ask your sales people to follow up on it. I consider myself to be a professional and would like to work with others with similar values in the future, thus I will not return to purchase a vehicle from you in the future, not recommend your dealership to others who inquire. More

Second car I have purchased from Don. He is great. He took great care when I bought a car nine years ago just like this transaction He is great. He took great care when I bought a car nine years ago just like this transaction More

Quebedeaux is okay - but just "okay". We shopped quite a bit and their facility and "customer comforts" don't stack up to many other dealerhsips. I can recommend Chet Williams as a sale We shopped quite a bit and their facility and "customer comforts" don't stack up to many other dealerhsips. I can recommend Chet Williams as a salesperson. He does a great job. Their finance "selling" department is probably not much different than any finance department. Much like a timeshare closing department. They have ten different comebacks to your "no's" to add-ons. This is where a dealership adds a lot to their profits and they are not giving up easy. I've made a personal commitment to myself to sell and buy outside of a dealership (AutoTrader, etc.) from here on out. More

Our experience buying a vehicle here was outstanding. Ash made the sales process smooth and enjoyable, Jaime explained everything in finance clearly, and the whole dealership team treated us with profess Ash made the sales process smooth and enjoyable, Jaime explained everything in finance clearly, and the whole dealership team treated us with professionalism and care. We left with a great car and full confidence in our decision. More