Quebedeaux Buick-GMC

Fair on the price, patient while doing test rides. Upheld their end of the implied warranty and completed a quick repair! Upheld their end of the implied warranty and completed a quick repair! More

Extremely satisfied with how I was approached and taken care of I felt like a first class customer great job to my salesman and a major above and beyond to James Shepard who handled my loan and financing e care of I felt like a first class customer great job to my salesman and a major above and beyond to James Shepard who handled my loan and financing even on his own time making sure that I was taken care of could not be happier More

On 9/29/26 I was very disappointed in Quebedeaux. . I’m a 2-time repeat customer of Quebedeaux, have referred multiple people to the dealership, and was seriously considering purchasing a new truck . I’m a 2-time repeat customer of Quebedeaux, have referred multiple people to the dealership, and was seriously considering purchasing a new truck for myself which would have made this a 2 car deal. Because of my previous experiences with the dealership, I felt like I had established a relationship with them and expected a certain level of communication and professionalism. I was recently negotiating back and forth with salesman Phillip Cortez on a Nissan Sentra, with sales manager Freddy involved as well. We were actively communicating, and I was waiting for a counteroffer from the dealership when I found out that they had gone ahead and sold the vehicle. I was given no warning or heads up that someone else was there to look at the same vehicle. As I was waiting for a text or phone call back from Phillip, I was told they decided to sell it to someone else. I completely understand that a dealership’s goal is to sell vehicles, and I don’t expect them to hold a vehicle indefinitely while someone negotiates. What I do expect is basic communication, especially when I’m actively engaged in negotiations and waiting on a response. A simple message letting me know that another buyer was ready to purchase the vehicle would have given me the opportunity to make a decision. What makes this experience even more disappointing is that I wasn’t a first-time customer. I’ve purchased from Quebedeaux twice, referred multiple people, and was considering giving them my business again for a new truck. Unfortunately, this experience left me feeling like being a repeat customer and referring business doesn’t mean much to this dealership. It’s not necessarily that they sold the vehicle that bothers me — it’s how the situation was handled and the lack of communication while I was actively negotiating. At this point, I will not be doing business with Quebedeaux again. I also believe this situation should be addressed by upper management with both Phillip Cortez and Freddy. Customers who have repeatedly done business with the dealership and referred others should be able to expect professional communication and basic courtesy during the buying process. As a business owner myself I understand the importance of customer relationships. More

Julio was awesome! Helped us get a great deal on our vehicle. Would definitely recommend and get another vehicle through him! Helped us get a great deal on our vehicle. Would definitely recommend and get another vehicle through him! More

I met with Julio and he was amazing made buying process easy would definitely recommend to my friends looking to purchase a car! easy would definitely recommend to my friends looking to purchase a car! More

Found the car I wanted and received lots of help from my salesman Phillip. The deal was fast and fair salesman Phillip. The deal was fast and fair More

My truck sat at the dealer and I was told it would be done and it wasn’t done when it was promised and I had no communication from the service writer till I called asking if my truck was going to be done done and it wasn’t done when it was promised and I had no communication from the service writer till I called asking if my truck was going to be done on the expected date. Very bad customer service. Unless the dealer corrects this I will be looking for another service center. More

Very efficient and didn’t want to waste my time most importantly. Listened to what I needed and knew exactly what they had on the lot that would fit my expectations. Walked out same day and got a very f importantly. Listened to what I needed and knew exactly what they had on the lot that would fit my expectations. Walked out same day and got a very fair offer on my trade in and on my final loans. More

Very helpful, understanding individuals. Vehicles were in nice shape, clean ,lot of options. Service was great, courteous. Vehicles were in nice shape, clean ,lot of options. Service was great, courteous. More

Me gustó mucho la atención te Tito Exelente servício, honestamente si nesesito ayudo con imformacion o apoyo para encontrar lo que busco sin duda buscaría de Tito honestamente si nesesito ayudo con imformacion o apoyo para encontrar lo que busco sin duda buscaría de Tito More