Quebedeaux Buick-GMC

First, the good. Khalifa was amazing. His dedication to customer service shows with the time and attention he paid to us. He walked us through so many aspects of the Khalifa was amazing. His dedication to customer service shows with the time and attention he paid to us. He walked us through so many aspects of the used Tesla that we purchased. He is someone everybody should deal with! Now the bad. The person who valued our trade-in undercut the blue book value by $5k, and that was based on the kbb on their site!! We were then told that the “Trade-in Assist” ($1500) and the other discount (also $1500) made up for that but that sounded like double-speak and “scamish”. Is it really a trade-in assist if the value of the trade-in is lowered?? Back to the good. Adam the financial guy was really good, pleasant and great to work with! I will be picking up the car tomorrow and if there is anything additional I will update the review. More

Didn't try to sell me something I didn't want. Showed me everything on the lot, no pressure, worked at my pace. Got in and out relatively quickly. Respectful, courteous. Overall great experience, Showed me everything on the lot, no pressure, worked at my pace. Got in and out relatively quickly. Respectful, courteous. Overall great experience, Norma went the extra mile, paused at regular intervals to make sure I didn't have any unanswered questions. Would definitely recommend. More

I couldn’t be happier with my experience at quebedeaux. Corey and Manny were so helpful. They understood what I wanted and came through with great results. I love my Toyota Sienna! Corey and Manny were so helpful. They understood what I wanted and came through with great results. I love my Toyota Sienna! More

just satisfying quieren vender 500 carros al mes y no los tienen lavados, mi carro estaba lleno pelos de perro , no hay tienpo para hacer sentir al cliente bien tienen lavados, mi carro estaba lleno pelos de perro , no hay tienpo para hacer sentir al cliente bien More

I was contacted by Joe Butler from Quebedeaux who told me of the availability of the truck that I ended up purchasing. When I came for the test drive he answered all of my questions and helped me through the of the availability of the truck that I ended up purchasing. When I came for the test drive he answered all of my questions and helped me through the buying process efficiently and professionally. Adam the business manager got us through the signing process quickly and effortlessly with no pressure. I would recommend Joe, Adam and the rest of the staff at Quebedeaux to anyone looking for a new vehicle. More

Deceptive practices. Told me that they could beat KBB and Carmax with their appraisal. After wasting time driving across town, they offered me $3000 less than KBB and $50 Told me that they could beat KBB and Carmax with their appraisal. After wasting time driving across town, they offered me $3000 less than KBB and $5000 less than Carmax. Very unprofessional and misleading. More

I would recommend them, with some caveats. The sales rep Norma was great, as was the person in Finance. Norma delivered the car to my door and took my trade in. A few issues I experienced.. The sales rep Norma was great, as was the person in Finance. Norma delivered the car to my door and took my trade in. A few issues I experienced...the car was delivered late in the evening i.e. it was dark, I did an inspection and test drive. Everything looked OK. The next day I noticed that the passenger side headlines was coming off. When I asked about it, I was told two different stories: a) Dealership wasn't aware of the damage when sold. Does this indicate a problem with the quality checks they perform? b) The car was marked down because of wear and tear and included said damage. If so, why wasn't it disclosed during the sale? Not sure which story is true, either way. Not great. The option I was offered was to undo the transaction. Which would have been a long, tedious process (who has the time?). So I kept the car. Second, the rep didn't bring dealer plates when delivering, so I agreed to give her my plates so she can drive back to Tucson. With the agreement that the plates would be returned by Fedex, I did get the plates back, but they kept my $65 carbon fiber plate frame. Oh well. More

Finance manager hand no good customer service he was rude as can be . Sales person was great he did all he could to help us out as can be . Sales person was great he did all he could to help us out More

We came to Quebedeaux after being VERY disappointed at another dealership 2 days earlier. Joe and Chris took GREAT care of us. Will definitely recommend! another dealership 2 days earlier. Joe and Chris took GREAT care of us. Will definitely recommend! More

Jon and George were helpful and got all my questions answered and got the deal done quickly and affectively. I got a great deal and since I am from out of state they made the process as easy as it could answered and got the deal done quickly and affectively. I got a great deal and since I am from out of state they made the process as easy as it could have been. More