Quebedeaux Buick-GMC

Everything was great at first then my salesman wasn’t there for delivery. After finance paperwork was done they just left me with no one to show me how to work all the electronics on the truck and then a there for delivery. After finance paperwork was done they just left me with no one to show me how to work all the electronics on the truck and then a guy came by and took the time to teach me. I had a problem on my way home so I called and tried to talk with the service dept, no one answer the phone after several attempts so I called back 7 times trying to reach the operator and no one answered. 7 times and no operator. I went on your website to contact us. Typed in my concerns and got immediate reply from Jerry. We texted back and forth for a couple days promising to let the team know how important it is to contact me. Well after those several days I then realized if was an AI response. I worked at a Chevrolet dealer in service for 25 years and I’ve got to say your phone system and team system needs a lot of work. The overall experience after the sale SUCKED at best More

I got the best deal, Highly recommended my car is still under good condition, Excellent under good condition, Excellent More

Great customer service, good atmosphere, good vibe environment, from the moment we came in we were treated with respect and kindness, very friendly people environment, from the moment we came in we were treated with respect and kindness, very friendly people More

My experience here was really good and everyone there was very helpful.i love my car very helpful.i love my car More

My only gripe is that I was not provided with the final closing docs until I met with the finance guy. I had asked to get them beforehand several times. My salesman, Frank Romero was first rate. closing docs until I met with the finance guy. I had asked to get them beforehand several times. My salesman, Frank Romero was first rate. More

Ash is amazing I recommend you go and buy your next vehicle he makes you feel at home and knows how to treat you and he is very knowledgeable and very helpful/thorough vehicle he makes you feel at home and knows how to treat you and he is very knowledgeable and very helpful/thorough More

My salesperson Chet Williams was very helpful and patient with my wife. While trying to choose a new Buick with my wife. While trying to choose a new Buick More

Was given assistance in going over finances, and payments. When I struggled to see my ability to buy car, he was patient and worked with me. He didn't just move on to the next buyer, which he could payments. When I struggled to see my ability to buy car, he was patient and worked with me. He didn't just move on to the next buyer, which he could have done when I started ti doubt if I could buy the car. I went to the dealership knowing what vehicle I wanted. It fit my price, my space requirements for my grandson. etc. Despite having bad credit and in the process of filing bankruptcy, I was able to purchase the car. He went over everything with me. He let me know thst the interest rate would be a lit higher. The payments would be higher for me. He worked with my lender in helping make my payments as low as possible. Thanks for your service to me. I am definitely a happy customer. More

It was good buying experience and helpful to what we needed in choosing our new car. needed in choosing our new car. More

I know I am not the easiest customer, as I am not afraid to fight for it, however, ROBERT was awesome, worked his butt off and got a deal done that I don’t think anybody else could’ve gotten done. Finance c to fight for it, however, ROBERT was awesome, worked his butt off and got a deal done that I don’t think anybody else could’ve gotten done. Finance could’ve been a little faster, but everything else went perfectly. More