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Quebedeaux Buick-GMC

Tucson, AZ

Overview
Employees
Reviews
Vehicles
4.4
4,211 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,211 reviews

October 01, 2021

I just moved it o Tucson and had to service my Yukon. Landyn was very nice to work with and made the Experience at a new place worth it I will definitely be back again More

by bigcup5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landyn Richardson
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Oct 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Quebedeaux Buick GMC Team.

Oct 04, 2021 -

bigcup5 responded

I truly mean it. I do my research and decide to come to you. I had just moved to Tucson so your always wary about new places.. but the Customer service that I had with you guys was outstanding that alone will bring me back, and add on the work done to my truck 100% will be back .. thank you again

October 01, 2021

Service Dept: Prompt, courteous, efficient. Ready ahead of schedule. Very happy with our visit: Thanks Justin! More

by MARCLIZM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Quebedeaux Buick GMC Team.

September 30, 2021

Absolutely the worst experience I have ever had with a dealership. I’m really disappointed with my experience and I even reached out to the GM. The GM never returned my call. More

by MJF5001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cisco Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby sales manager?
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Oct 01, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 30, 2021

Jason helped check me in and managed my service needs.I Jason helped check me in and managed my service needs. I have to say he is a huge improvement over the last service tech I had assist me several mo More

by loulafrate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 01, 2021 -

Quebedeaux Buick-GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.

September 30, 2021

Disappointed/angry. I felt extreme pressure to make a decision. Sales was not willing to work with me. The vehicle didn't have any of the feature and benefits that I was looking for. I kept hearing "thre More

by victor.bryson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cisco Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Don Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Quebedeaux Buick-GMC responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. We will take your feedback and discuss it with management so that it doesn't happen again. Best, The Quebedeaux Buick GMC Team.

September 29, 2021

I will take my truck to Dodge from now on 5 days to get my truck back from Quebedeaux. More

by PCGROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Quebedeaux Buick-GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We want to amend the situation so we can move forward in a positive direction. Best, The Quebedeaux Buick GMC Team.

September 28, 2021

The service team did a great job. Waiting room with TV sucks! Cartoons playing the whole time. Come on. Everyone has a personal device. No need for TV. Old school. Check luxury dealers. No TV blari More

by collinsniblick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

September 28, 2021

Price of truck was in line. Truck was held for several days for "reconditioning" Still had issues such as radio not working, headlights leaking moisture, and scratches on body that weren't there before .D More

by PIONEERPTAZ
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 29, 2021 -

Quebedeaux Buick-GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Best, The Quebedeaux Buick GMC Team.

September 28, 2021

The appointment was on Time, the service Excellent, my family and I had a great experience More

by carlosgleuffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Quebedeaux Buick-GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, The Quebedeaux Buick GMC Team.

September 26, 2021

Don Edward's was amazing. He showed me the perfect SUV & I purchased it. He is very professional. More

by tfigueroa77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Quebedeaux Buick-GMC responded

Thank you for this amazing review! We really appreciate your business. Best, The Quebedeaux Buick GMC Team.

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