Quebedeaux Buick-GMC

I'm still very excited, it was a very pleasant experience. Jesus, the seller, treated me superbly. Everyone I contacted behaved 100 percent, thank you very much for achieving my dream experience. Jesus, the seller, treated me superbly. Everyone I contacted behaved 100 percent, thank you very much for achieving my dream More

Joshua was pretty good and personable, but, I am having issues with others being unprofessional and lacking in knowledge to answer basic questions. It seems to me that you are not training those who answer issues with others being unprofessional and lacking in knowledge to answer basic questions. It seems to me that you are not training those who answer the phones to even answer basic questions. To be specific, I made an appointment for 7:30 am and asked the lady in service who I spoke with, (sadly, I didn't get her name), if I should come in a bit earlier to put my car in the lineup and I told her I didn't mind doing that. She became abrupt and said that wouldn't work because "we are slammed. We are slammed all the time." That is so unprofessional!!! I've had other issues and I called and asked about a warranty and the women said she could answer my questions but, when I asked her, she responded that she was sorry, she couldn't actually answer them. I also asked to speak with the service manager, but, was told he was in a meeting. One of the issues is that when you call for your appointment and then don't know who you are taking to and then on the day when you arrive for your service at Quebedeaux you are handed over to another person. And they do not check your past service record to see what was performed and try to get you to perform that service again too soon. Customer has to always know what is going on and asking questions. For what I paid for my 2018 Buick Enclave, that I purchased from you, I would certainly expect better service and better professionalism. More

They say they fixed the problem, but didn't Evan touch my car! Very very disappointed. Will not go there again. Terrible.Bad business..N car! Very very disappointed. Will not go there again. Terrible.Bad business..N More

Very pleased with customer service they had my car ready cleaned and gases up when I arrived. I will work with Don in the future cleaned and gases up when I arrived. I will work with Don in the future More

Still waiting for a call back from the manager. It’s been 10 days and nothing. J. Foster would be the second person I talked to with no call back. 10 days and nothing. J. Foster would be the second person I talked to with no call back. More

Just bought my 3rd car at Quebedeaux! They make the buying processes smooth and they are always friendly! I would recommend to all my friends and family buying processes smooth and they are always friendly! I would recommend to all my friends and family More

We found a vehicle online and knew it was the one we wanted to purchase. Once we arrived Don was friendly, quick, efficient and easy to work with. Great overall experience. wanted to purchase. Once we arrived Don was friendly, quick, efficient and easy to work with. Great overall experience. More

Great service, fast purchase, zero hassles.highly recommend it. Franscisco was excellent, very friendly and knowledgeable on all of the products. Truly loved all of it. recommend it. Franscisco was excellent, very friendly and knowledgeable on all of the products. Truly loved all of it. More

They have working for them THIEVES in their service center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him before my Dad left Germany in 1921. Those people in service center don't give a xxxx. More

I was disappointed. They answer your question and tell you what you want to hear. Without knowing anything about the car you're buying. Get the car and it's un safe to drive. Didn't do a safety check on a you what you want to hear. Without knowing anything about the car you're buying. Get the car and it's un safe to drive. Didn't do a safety check on a used vehicle before selling it to someone. More