Quebedeaux Buick-GMC

Worst experience ever, brand new car, a lot of issues, more then 3 times tha car at the dealership in a month and still not wanna a fix it more then 3 times tha car at the dealership in a month and still not wanna a fix it More

Everything was good until I drove the vehicle off the lot. After that it took 26 days to get the stuff Quebedeaux should have provided within days. This was after numerous emails and over 2 dozen calls lot. After that it took 26 days to get the stuff Quebedeaux should have provided within days. This was after numerous emails and over 2 dozen calls. More

I enjoyed bringing my truck in for service. Got an oil change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to c change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to come back to them More

Eriq Quezada is an asset to your business! He was personable and kind. He answered questions and if he did not know the answer he found out. He did not do the typical car salesperson bs, he was hon personable and kind. He answered questions and if he did not know the answer he found out. He did not do the typical car salesperson bs, he was honest and truthful. Very refreshing! I told him we would see him when our lease was up to lease another one through him. Good experience! More

An appointment was made for 2pm for our very first oil change after spending 84k on our truck with you. Vehicle sat for an hour after it was completed before anyone let us know it was done. Ties were neve change after spending 84k on our truck with you. Vehicle sat for an hour after it was completed before anyone let us know it was done. Ties were never rotated bc the key was nicer the seat and we had a box on the seat. No one even let us know or we could have moved the box. On the final doc it shows the tires were rotated. THEY WERE NOT. Alignment was not done ether. Obviously since they couldn’t find the tire key. we asked that a note was put in to the system so we aren’t charged again when we get to Florida this week. We were told after sitting there they were not honoring appt it was first come first serve. Good to know. We would have dropped the truck off. More

Jesus was awesome. I felt very confortable he spoke excellent Spanish that helped with my husband understanding the purchase. He was very helpful and professional. The Quebedeaux Team was very attentiv excellent Spanish that helped with my husband understanding the purchase. He was very helpful and professional. The Quebedeaux Team was very attentive More

Friendly customer service. Work service time wise could've been better. Lack of mechanic staff. Overall rating was a good experience. I would good back. could've been better. Lack of mechanic staff. Overall rating was a good experience. I would good back. More

We signed a contract to purchase a vehicle on 5/15- pending some 'recon.' We are still waiting for the vehicle. Communication has been poor. Initially the vehicle was promised in 5/19- still waiting. pending some 'recon.' We are still waiting for the vehicle. Communication has been poor. Initially the vehicle was promised in 5/19- still waiting. More

Customer call back needs to be worked on, better answers then “I don’t know” or “we can’t find the tech or the vehicle, they maybe test driving it so we dont have an update”, given an estimate time even if then “I don’t know” or “we can’t find the tech or the vehicle, they maybe test driving it so we dont have an update”, given an estimate time even if it’s going be two weeks, gives you an idea to find alternative transportation because I couldn’t afford daily Insurance rental. More

I Have been with you guys for 7 years, My 4th car from Quebedeaux. Don was my Salesman for my Canyon Truck and now my Encleve, Great Service. He is always very helpful and Cordial.Will always be Loyal to Quebedeaux. Don was my Salesman for my Canyon Truck and now my Encleve, Great Service. He is always very helpful and Cordial.Will always be Loyal to you. Thank you Don! best Rob. More