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Quebedeaux Buick-GMC

Tucson, AZ

4.4
4,213 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,213 reviews

May 21, 2021

Very professional and friendly. Don Edwards helped me pick out my new car that I love. I will recommend Quebendeax to all my friends that are looking to purchase a vehicle. More

by BELLACARREL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fiore
May 26, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, The Quebedeaux Buick GMC Team.

May 21, 2021

Worst experience from a service ! Had a appointment for a oil change. DIDNT get my car till 6 hrs later. Joshua was my service server. More

by debra.sabathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua
May 24, 2021 -

Quebedeaux Buick-GMC responded

Debra, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

May 24, 2021 -

debra.sabathe responded

I’m sorry if you can’t understand. I have one good experience it was from Paul the shuttle driver! He was outstanding. There was 4 people complaining there. So, if you aren’t aware of the problem with your service department maybe you should have a secret customer to follow up on your poorly run service department!

May 24, 2021 -

debra.sabathe responded

Further more Im not too happy about having to have future work done by your service department.. you can call me at anytime! I’d be happy to see how you can explain to me what you can promise me when I do have work done again. Because I’m scared of retaliation from Having to report poor customer service! I think as I said I think the whole service department needs customer care 101 training!

May 20, 2021

My car had a bad right rear wheel hub. The parts were ordered. When I returned with my car, the car was repaired in the space of one day. The car handles beautifully now! More

by PAULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atle Fjugstad
May 24, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Quebedeaux Buick GMC Team.

May 20, 2021

Arrived 745am with right front tire leaking. Also, I said check the right rear, it was low before I aired it up. It took hours to find tire. I left at 1215pm, in a hurry, forgot to verify other tire. More

by AZVANATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 24, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to share your recent experience at Quebedeaux Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation. Thank you. Best, The Quebedeaux Buick GMC Team.

May 20, 2021

I bought on line. I drove from Sedona to Tucson to get my car. When I got there I was told the price was 4k more than I supposedly bought online for. I ended up walking away. Then I was told the price was g More

by oscarestebanleon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance rules-people.
May 24, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further in hopes to amend the situation. Best, The Quebedeaux Buick GMC Team.

May 24, 2021 -

oscarestebanleon responded

The only thing I would like to say is that personally the seller agent I worked with had a great attitude and did a good job handling my case. It is the system of getting guys there before adding a large amount to the final sale that got this off the wrong foot. The guys working there do their best with what they have to work with. I understand that, and have zero complaints about the seller agent.

May 19, 2021

The experience I had was great, did not feel pressured into buying anything. Everyone was very friendly I will be returning customer. Thank you to everyone that help me. More

by orly42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Quebedeaux Buick-GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, The Quebedeaux Buick GMC Team.

May 19, 2021

Great service great staff I would recommend other families and friends to buy there thank you Jsnsnsjsnsjsns keep xn kopp eok show k es ksksk More

by PELON2372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Minjarez
May 24, 2021 -

Quebedeaux Buick-GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Quebedeaux Buick GMC Team.

May 24, 2021 -

PELON2372 responded

Ur very welvome

May 18, 2021

Customer Service attendant never addressed me. His first statement was “are the keys in the car”. I waited 3 hours to complete me oil change service then no interaction post interaction. More

by ERICMRICHMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua
May 24, 2021 -

Quebedeaux Buick-GMC responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Quebedeaux Buick GMC. We always strive to improve and give our customers top-notch service. We hope we can amend this situation for you. Best, The Quebedeaux Buick GMC Team.

May 25, 2021 -

ERICMRICHMOND responded

Thank you for the response.

May 17, 2021

I a good experience at quebedeux, very good customer attention very friendly, I really like that you have a good inventory, I found exactly what I wanted, More

by jorgebencomo8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Blackburn
May 20, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

May 17, 2021

Routine Oil change and tire rotation Took 5 hours Scheduling very poor They appear to over schedule or not give any priority to appointments .I had to take it back because it leaked making making a More

by rccermak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Quebedeaux Buick-GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We hope to amend this situation. Best, The Quebedeaux Buick GMC Team.

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