Quebedeaux Buick-GMC

Brian is always polite and professional. Always makes sure to get service covered by my warranty if applicable. Service is reasonably priced. I will continue to have my service done there. sure to get service covered by my warranty if applicable. Service is reasonably priced. I will continue to have my service done there. More

Worst dealer experience I’ve had in 50 years of buying cars. I will say my sales person was very nice, and Shelly in finance has been a great asset to the company - very responsive. Problems 1 the vehi cars. I will say my sales person was very nice, and Shelly in finance has been a great asset to the company - very responsive. Problems 1 the vehicle was listed at $34xxx on line, but the sales manager brought out an offer sheet showing the vehicle at $39xxx - bait-&-switch - poor practice 2. I was told my trade-in was worth less because the fully recondition all trades. However, the vehicle I purchased had not had an oil change, the tire pressures were not where they should have been, the air & cabin filters were filthy. I’m sure this was not reconditioned! 3. I’ve waited weeks to receive the license plate from my old vehicle, which should have been in my new vehicle before I left the dealership. 4. Worst of all, there was an open safety recall on the vehicle I purchased that I was not informed of (I believe this is even illegal). This will take months to rectify and will lead to me driving a potentially unsafe vehicle. I’ve never had this kind of experience from any dealer ever. As I said, my sales person was nice and has been helpful. Shelly in finance has been the brightest spot in the whole experience. More

I moved the maintenance on my wife’s Jeep GrandCherokee from another dealer to Q because of the quality service, friendly and knowledgeable service manager Brian Medina, and competitive prices on the work from another dealer to Q because of the quality service, friendly and knowledgeable service manager Brian Medina, and competitive prices on the work performed. I now have all 3 of my vehicles under Brian’s care including our Mercedes and our new 1500. More

Always fantastic service! Brian Medina is my new go-to service representative at Quebedeaux. Very professional and courteous and had me in and out in under an hour. Thanks Brian! service representative at Quebedeaux. Very professional and courteous and had me in and out in under an hour. Thanks Brian! More

Price of the truck was raised $2,500 over the advertised price on the website. The salesman (Luis Navarro) did this after I told him I was interested in the truck. Very shady... He also dropped the ball price on the website. The salesman (Luis Navarro) did this after I told him I was interested in the truck. Very shady... He also dropped the ball with regards to our financial prequal (never did it, stopped responding to texts and VM's)) meaning we had to scramble the last day before our 8hr drive from CA to Quebedeaux the following day to pickup the truck. Truck was missing a key, tires are close to needing replacing and windshield wipers were falling apart on the drive home. I was happy to be done with this dealer... More

These guys always go above and beyond to make sure things go right. Very professional and thorough. They make you feel right at home. Thanks and you are all appreciated, go right. Very professional and thorough. They make you feel right at home. Thanks and you are all appreciated, More

Iris is a TRIP! She handled ALL transactions with aplomb! I may have paid a "little" too much for the RED Mazda Miata but it was a PLEASURE! aplomb! I may have paid a "little" too much for the RED Mazda Miata but it was a PLEASURE! More

0 stars, worst experience ever buying a vehicle, the Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous ow Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous owner and caked on mud underneath the Jeep. I took it back the following day and I was provided a rental car with the brake light out while I waited for the Jeep to be repaired, when I got it back I took it to another mechanic for safety inspection to find out it has no sway bar in the front which was not disclosed when I purchased it and that explains why it shakes on the freeway or why the wheel jerks when hitting any bump and when I informed the dealership about no sway bar I was informed that information doesn’t have to be disclosed and they are refusing to do anything about the major safety issue. They don’t care about there customers or their safety and it’s all about the money for them. Investing $30,000 on a vehicle and I was told “just pay to get a sway bar installed” is a joke! also I found out there’s a recall on the passenger side airbag. How is it okay to sell a vehicle with a airbag recall and no sway bar? Having my daughter in a unsafe vehicle that I purchased through a “pre certified” dealership is not okay! Very unsatisfied with how I’ve been treated through this car buying process and the end result! My Facebook, Instagram, KOLD News, BBB and my attorney will be notified of how this dealership allowed me to drive off there lot 4 times in a unsafe vehicle and is still not making it right by fixing the issue. More

Brian is super helpful. Instills confidence. The other service personnel are helpful and friendly. Even the runner driving my vehicle went out of his way to communicate service personnel are helpful and friendly. Even the runner driving my vehicle went out of his way to communicate More

So far I have had an amazing experience with this dealership. Outstanding gentlemen that have show me excellent professionalism. Looking forward to closing the deal. dealership. Outstanding gentlemen that have show me excellent professionalism. Looking forward to closing the deal. More