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Quebedeaux Buick-GMC

Tucson, AZ

Overview
Employees
Reviews
Vehicles
4.4
4,214 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,214 reviews

March 04, 2021

After a good experience buying our car in 2018, it all came crashing down yesterday. We had an 11:00 apt for an oil change. At 1 PM the car was still in the driveway waiting to get into the garage. we did More

by DCHAPMA6
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
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Mar 09, 2021 -

Quebedeaux Buick-GMC responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Best, The Quebedeaux Buick GMC Team.

March 03, 2021

They have very outgoing and understanding people. They work with what you want and have. They made the process easy and fast when buying the car. More

by NIMSIPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sauri Toyos
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Mar 05, 2021 -

Quebedeaux Buick-GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, The Quebedeaux Buick GMC Team.

March 03, 2021

very bad experince car stayed in the shop for 2 days calling did not help I went to the service dept to make it work and cost me 126 dollars in rental that they refuse to honor More

by sabbah
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Medina
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Mar 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We look forward to regaining your trust in our business. Best, The Quebedeaux Buick GMC Team.

Mar 04, 2021 -

sabbah responded

how can you regain my trusrt when you cost me $ 126.00 for rental while ypou did not work on my car for 2 days even after you gave me an appointment. I wonder what does an appointment mean????

March 03, 2021

The service was fast,and efficient. The staff was very friendly. I enjoyed the experience at Quebedeaux service center. Im looking forward to my next visit. Thank you. More

by KATHYGALL59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Report | Print
Mar 05, 2021 -

Quebedeaux Buick-GMC responded

Kathy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Quebedeaux Buick GMC Team.

March 03, 2021

I called night before with a issue on my new vehicle.They worked me in early the next day. Parts were ordered and I was issued a loaner car at no cost.Everyone was very professional and courteous. More

by airborne8275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Report | Print
Mar 08, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, The Quebedeaux Buick GMC Team.

March 02, 2021

Excellent service and good customer service ! Everyone Excellent service and good customer service ! Everyone very friendly ! Feel so comfortable and they help me on everything! Good dealer I’m very happ More

by KARIMSALDIVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hicks
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Mar 05, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Quebedeaux Buick GMC Team.

March 02, 2021

Bought used truck, had a few issues with the truck after purchase. Service dept good, sales dept never followed up on issue will file complaint More

by SAL JURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
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Mar 22, 2021 -

Quebedeaux Buick-GMC responded

Our team has acknowledged this review.

March 01, 2021

The collision center did a great job at handling my car repair after my accident. I really expected not to have my car for at least a week or two and they finished in two days! The repair looks perfect and More

by BLACKBIRDS0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the ladies name
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Mar 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Quebedeaux Buick GMC Team.

March 01, 2021

Adam Hensley in-service. What a great personality, exactly, did what he said he was going to do, and the price came in less than anticipated More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

March 01, 2021

I was very pleased that they fixed the "leak" and replaced the front pads and rotors when I took the truck in. Nice to see honest sales people and honest companies are still out there! Especially in More

by dawni1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Report | Print
Mar 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

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