Quebedeaux Buick-GMC | Page 312

Worst dealer experience I’ve had in 50 years of buying cars. I will say my sales person was very nice, and Shelly in finance has been a great asset to the company - very responsive. Problems 1 the vehi cars. I will say my sales person was very nice, and Shelly in finance has been a great asset to the company - very responsive. Problems 1 the vehicle was listed at $34xxx on line, but the sales manager brought out an offer sheet showing the vehicle at $39xxx - bait-&-switch - poor practice 2. I was told my trade-in was worth less because the fully recondition all trades. However, the vehicle I purchased had not had an oil change, the tire pressures were not where they should have been, the air & cabin filters were filthy. I’m sure this was not reconditioned! 3. I’ve waited weeks to receive the license plate from my old vehicle, which should have been in my new vehicle before I left the dealership. 4. Worst of all, there was an open safety recall on the vehicle I purchased that I was not informed of (I believe this is even illegal). This will take months to rectify and will lead to me driving a potentially unsafe vehicle. I’ve never had this kind of experience from any dealer ever. As I said, my sales person was nice and has been helpful. Shelly in finance has been the brightest spot in the whole experience. More

Iris is a TRIP! She handled ALL transactions with aplomb! I may have paid a "little" too much for the RED Mazda Miata but it was a PLEASURE! aplomb! I may have paid a "little" too much for the RED Mazda Miata but it was a PLEASURE! More

Brian is super helpful. Instills confidence. The other service personnel are helpful and friendly. Even the runner driving my vehicle went out of his way to communicate service personnel are helpful and friendly. Even the runner driving my vehicle went out of his way to communicate More

0 stars, worst experience ever buying a vehicle, the Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous ow Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous owner and caked on mud underneath the Jeep. I took it back the following day and I was provided a rental car with the brake light out while I waited for the Jeep to be repaired, when I got it back I took it to another mechanic for safety inspection to find out it has no sway bar in the front which was not disclosed when I purchased it and that explains why it shakes on the freeway or why the wheel jerks when hitting any bump and when I informed the dealership about no sway bar I was informed that information doesn’t have to be disclosed and they are refusing to do anything about the major safety issue. They don’t care about there customers or their safety and it’s all about the money for them. Investing $30,000 on a vehicle and I was told “just pay to get a sway bar installed” is a joke! also I found out there’s a recall on the passenger side airbag. How is it okay to sell a vehicle with a airbag recall and no sway bar? Having my daughter in a unsafe vehicle that I purchased through a “pre certified” dealership is not okay! Very unsatisfied with how I’ve been treated through this car buying process and the end result! My Facebook, Instagram, KOLD News, BBB and my attorney will be notified of how this dealership allowed me to drive off there lot 4 times in a unsafe vehicle and is still not making it right by fixing the issue. More

Great experience, I have bought many new vehicles and this was by far the quickest and best. Salesman was very knowledgeable with a great sense of humor. Would definitely recommend this dealership! this was by far the quickest and best. Salesman was very knowledgeable with a great sense of humor. Would definitely recommend this dealership! More

So far I have had an amazing experience with this dealership. Outstanding gentlemen that have show me excellent professionalism. Looking forward to closing the deal. dealership. Outstanding gentlemen that have show me excellent professionalism. Looking forward to closing the deal. More

Josue Arenas is the way to go too. Friendly and well known for giving people the cars they deserve. Best experience coming here to this place. known for giving people the cars they deserve. Best experience coming here to this place. More

Scheduled for some routine service and check a couple areas of concern. Brian Medina (service dept.) has always been very responsive and helpful in resolving any issues or questions that came up in previ areas of concern. Brian Medina (service dept.) has always been very responsive and helpful in resolving any issues or questions that came up in previous service appointments. Great service rep to work with and will continue to be the go to as long as I own the vehicle. More

Pua and Art in the collision center kept me informed and made my experience very pleasant. Also, my Buick finish is gorgeous and it looked like new. made my experience very pleasant. Also, my Buick finish is gorgeous and it looked like new. More

My reasons for coming to Quebedeaux For service or just My reasons for coming to Quebedeaux For service or just cruising around, They have the best tasting coffee in an around tucson. They have a supe My reasons for coming to Quebedeaux For service or just cruising around, They have the best tasting coffee in an around tucson. They have a superior service dept With people that know your car /truck Etc It’s the only dlr ship where I go for serv etc Thx Quebedeaux , great job, More