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Quebedeaux Buick-GMC

Tucson, AZ

Overview
Employees
Reviews
Vehicles
4.4
4,293 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,293 reviews

December 01, 2020

I am very satisfied with my experience with Quebedeaux. From the start, Ella has been instrumental in my purchase and Fernando Galindo was a joy. He knows his cars and was spot on with everything he told More

by kcoinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Galindo, Ella Luttman, Fernando in the lending office
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Dec 03, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Quebedeaux Buick GMC Team.

November 30, 2020

was a first time experience at QUEBEDEAUX GMC very satisfied with the purchase i had made and a shout out to Ervin Wilson and sean in financing for making a mans dream come true. More

by qjavi17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean , Ervin Wilson
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Dec 03, 2020 -

Quebedeaux Buick-GMC responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Ervin was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Best, The Quebedeaux Buick GMC Team.

Dec 03, 2020 -

qjavi17 responded

thank you once again. very anxious and excited to get that new 2021 AT4 truck. For sure ill get a hold of Ervin for any questions or concerns

November 30, 2020

Great people to work with, had me in and out in good time. Showed me everything I wanted to see and nothing I didn’t want too. More

by RHPORZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fiore, Derrick Blackburn, John Cotter
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Dec 03, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.

November 30, 2020

Great service really worked with me to make sure i got into what i wanted and needed. Everyone was friendly, accommodating, it didn't take all day and was very communicative from the beginning to the end. More

by vjones0
Recommend Dealer
Yes
Employees Worked With
Mark Cdo
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Dec 03, 2020 -

Quebedeaux Buick-GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best, The Quebedeaux Buick GMC Team.

November 29, 2020

The folks in the service department worked hard to finish the repairs on my SUV completely and correctly. Very few issues with my new car. Thanks for the effort. More

by WJGILLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
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Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

November 29, 2020

Service department is no good!! No loaners after purchasing a $60k vehicle and keeping my car for 6 hours for oil change and brake pads More

by rvarela54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizondo
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Nov 30, 2020 -

Quebedeaux Buick-GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Quebedeaux Buick GMC Team

Nov 30, 2020 -

rvarela54 responded

I believe your service department is out of date. I took my acura to get serviced a couple days after and a completely diferent experience. I was given a loaner because expected wait time was over 1.5 hours. They sent me a link to my cel phone to check progress of the service. They sent me a link with fotos of the recommended service items and/or additional service recomendations. They were in constant contact. GMC took my car in, did not have a loaner, I had to call 4 hours after leaving vehicle and taking a shuttle to obtain update and was then asked if I wanted to do the service which then took another two hours to do. All I wanted was an oil change and replace brake pads. Very upsetting to know that I paid so much for my vehicle and yet be treated so poorly when another dealership goes above and beyond to make sure customer is well attended to.

November 29, 2020

The service was excellent. Im glad your employees were wearing their masks. Robert was very helpful. I will continue to have your service department service my vehicle. More

by PSANCHEZ5216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert/ Tony Hernández
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Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Quebedeaux Buick GMC Team.

November 28, 2020

Quick and friendly service. Pat helped expedite the process and was just an overall get guy to get along with. I highly recommend seeing him. More

by ERIKMCCABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Russo
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Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thank you for sharing this great feedback with us, Erik. We feel our service department is what makes Quebedaux Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Best, The Quebedeaux Buick GMC Team.

November 28, 2020

Quick and helpful service! I had mechanical problems with a newly purchased used vehicle while out of town. I went to a Chevrolet dealership in Washington State and a GMC dealership in California but n More

by MTBFR3AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fiore
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Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

November 27, 2020

Adam was very very helpful. Had an issue that required me to go back twice and he was more than helpful to make sure the work was done right. We will always by our cars from Quebeduaux. More

by marymonte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Hi Mary and thank you for your kind words. We are very happy to hear that Adam was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, The Quebedeaux Buick GMC Team.

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