Quebedeaux Buick-GMC

Communication and promises madevby the used car salesman and the service manager broke down and they both promised to fix a major issue before delivery but that never happened! Bad experience! and the service manager broke down and they both promised to fix a major issue before delivery but that never happened! Bad experience! More

Great experience. Had fun with employees..if I was going to buy another vehicle this would be my first stop. This was my second vehicle from this dealer. to buy another vehicle this would be my first stop. This was my second vehicle from this dealer. More

I have worked with the staff of Quebedeaux for many years and they are always friendly and efficient, great customer service, and great attention to detail. Special thanks to Brian in parts, Don Edwards, and and they are always friendly and efficient, great customer service, and great attention to detail. Special thanks to Brian in parts, Don Edwards, and Chet Williams in Sales. Don and Chet, in particular, always make my experience feel like I'm coming back to see old friends. Thank you. Sincerely, Reginald E. Stevens Applehead Logistics Owner/Operator Independent Contractor More

Had a great experience working with Joe Gonzales and crew at Quebedeaux. Very friendly, professional and easy to work with. I will definitely be back! at Quebedeaux. Very friendly, professional and easy to work with. I will definitely be back! More

Uhhh, never really impressed when I have to go here. Check in was good, busy and didn’t take long. 1.5 days to change battery, which was brutal. At check out, bunch of unmotivated service guys playing Check in was good, busy and didn’t take long. 1.5 days to change battery, which was brutal. At check out, bunch of unmotivated service guys playing on their phones. When they went to pull my vehicle around they brought out someone else’s vehicle.... I’ve always had problems with this service department.... More

I am a returning customer. I continue (after ten years) to be pleased with the professionalism of the service department of Quebedeaux. Good job, everybody! to be pleased with the professionalism of the service department of Quebedeaux. Good job, everybody! More

Although I didn’t buy my vehicle here I have purchased $10k+ in accessories and have had all my service preformed here. At my previous oil change I asked that the DEF be filled. I was not asked if I would $10k+ in accessories and have had all my service preformed here. At my previous oil change I asked that the DEF be filled. I was not asked if I would like only 1 jug filled or the tank at 100% even though the work order said “Fill DEF and give customer remaining fluid”. I learned that there is 2 different meanings for “Fill DEF”. Lesson learned. My next complaint is a bit more serious. At the next oil change a few days ago I was informed there was a nail in the tire and it was “outside” the repairable zone. So I went ahead and had them order a tire for next day installation because I was going out of town. I did a little research and the NHTSA’s guideline showed the nail was not outside the repairable zone. So I went to a tire shop and asked them to check for leaks as the pulled the nail out. Much to our surprise the nail was only 1/4” long and hadn’t punctured the tire. So Kevin who is listed as a Sales Rep, tried to sell me a $400 tire for no reason. This is the second strike and I will give them one more chance to be honest before I take my business elsewhere. More

Your customer service is horrible. It took 4 hours to buy a car that should have taken half the time. We talked to a salesman on the phone prior to coming in. We had forgotten his name and met with Rafa buy a car that should have taken half the time. We talked to a salesman on the phone prior to coming in. We had forgotten his name and met with Rafael Villamil, who was wonderful. The salesman we talked to on the phone saw us and pushed Rafael out of the sale and he was horrible! I wish we would have demanded Rafael to help us. I do not remember his name. More

No communication during the loan processGot the truck No communication during the loan process Got the truck dirty had dog hair still in the truck and sticky stuff in the door pockets and under the bac No communication during the loan process Got the truck dirty had dog hair still in the truck and sticky stuff in the door pockets and under the back seat. Won’t buy another truck from them More

We have been very happy with the service given to us recently by Kevin Garber, as well as, previously by Thomas Bernath and Ryan Hoganson. recently by Kevin Garber, as well as, previously by Thomas Bernath and Ryan Hoganson. More