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Quebedeaux Buick-GMC
Tucson, AZ
4,211 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC?
Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,211 reviews
June 16, 2020
set up an appoinment with BDC manager Danitza Alonso. at 5:45 pm. She send me email to confirm the appoinment and that She will be happy to help me, send her a message was on my way. arrived at dealer, was 5:45 pm. She send me email to confirm the appoinment and that She will be happy to help me, send her a message was on my way. arrived at dealer, was seen by another guy, who then assigned me to a sales rep. just to find out the car was already been sold.. that lady Danitza should find out in advance if the car was there or not. and not let me waste my time and travel for nothing. the worst experience ever. and of course unable to get in touch with Danitza Alonso. nor anybody has call back for at least an apology. More
by nyfcruz
June 15, 2020
Good service! They worked on several things I itemized to be fixed. They cleaned up every problem. There was a very tenacious problem with the Tire Monitoring Syste They worked on several things I itemized to be fixed. They cleaned up every problem. There was a very tenacious problem with the Tire Monitoring System. These are the worst inventions ever. They are so troublesome. But they stuck with it and finally got it working correctly. I appreciate their help. More
by BRAD
Verified CustomerEmployees Worked With
Brian Medina
June 15, 2020
They let me leave with a vehicle and said I was good to go .. 3 weeks later called me back to return it. Worst place go .. 3 weeks later called me back to return it. Worst place More
by jfpreciado15
Employees Worked With
Other Employees :
Steve Guarrera, Zachary Griffin, Ken Martin, John Fiore, Hoss Nelson, Jon Hicks, Mauro Gonzalez, Ervin Wilson
June 15, 2020
Good communication and speedy repair Dropped truck off with electrical issues. They were able to find the issue and resolve it in a satisfactory amount of time. I was given updates regula Dropped truck off with electrical issues. They were able to find the issue and resolve it in a satisfactory amount of time. I was given updates regularly so I knew what was happening. Overall very pleased with the service. More
by KEITH3516
June 15, 2020
An easy transaction We knew what we wanted and contacted Jon, who sold us our last Buick. We were able to get most of the deal negotiated via email. There was an issue We knew what we wanted and contacted Jon, who sold us our last Buick. We were able to get most of the deal negotiated via email. There was an issue with the delivery of the vehicle we originally purchased (due to GM transit from the factory) so Jon quickly worked to find a solution and got us into a vehicle within a day. I highly recommend Jon Hicks and Quebedeaux Buick/GMC More
by Greg M
Employees Worked With
Jon Hicks
June 14, 2020
Still waiting on a part from 60 days ago when we bought truck. Phone calls not returned, stop by they say it will get ordered. Then won't return calls. Worst car dealership we ever dealt with. And we truck. Phone calls not returned, stop by they say it will get ordered. Then won't return calls. Worst car dealership we ever dealt with. And we are in a customer service business so this is not acceptable. More
by dkcharby
Employees Worked With
Derrick Blackburn
June 14, 2020
service was great The only thing I would mention is that employees should have been wearing masks and hand sanitizer should have been available at various locations. Th The only thing I would mention is that employees should have been wearing masks and hand sanitizer should have been available at various locations. This would show that the staff cared about the public. More
by MUNCHENCAT
Employees Worked With
Other Employees :
Brian Medina, Ryan Hoganson, Edmond Leon, Robert Mercer, Mason Jacobs
June 14, 2020
Follow up by service center Drove in from Benson for an appointment on May 21st to fix a recall and see why the lane assist was not working. Could not complete service due to p Drove in from Benson for an appointment on May 21st to fix a recall and see why the lane assist was not working. Could not complete service due to parts not in stock and time frame on lane assist problem will call when parts are in and set up a priority appointment. I called two weeks later on June 5th to check on parts, individual said she would check and call me back, called again on June 8th or 9th and was told by Tommy he was going to call me as the parts just came In. He set up an appointment for June 11th. I arrived for my 9:00 appointment, I informed the service writer that I also noticed that the navigation was showing one hour more to destination than it was going to take, I was told that there was not an appointment and soon after I was offered a vehicle to use and I assumed it was due to having to work me in. Returned from Benson on June 12 to pick up my truck, I was asked if I had replaced the windshield and I said yes, thie lane assist was not a warranty problem so I decided to have the work done by the replacement people. I was told that the replacement brakes were not done due to recall policy and that the time was working. I guess I should have checked on that before I left as after a stop at another appointment I put in an address and noticed that the time was still off be 1 hour. I have another recall that the parts are not available so when I return for that I will double check on service work being done, More
by JODYRICKFRED
Employees Worked With
Tommy Bernath, and two others that I don’t remember their names
June 14, 2020
Jon Hicks is a excellent employee in your sales department, when we came in to purchase a new car there was no pressure and he worked hard to find us the perfect car for our budget. Hopefully Jon H department, when we came in to purchase a new car there was no pressure and he worked hard to find us the perfect car for our budget. Hopefully Jon Hicks will be there for our next purchase. More
by larryshipley49
Employees Worked With
Jon Hicks
June 13, 2020
Great experience This is the third vehicle I have purchased from Quebedeaux and the second purchased from Jon Hicks.. After a glitch with the delivery date of the ori This is the third vehicle I have purchased from Quebedeaux and the second purchased from Jon Hicks.. After a glitch with the delivery date of the original vehicle purchased due to transport issues with Buick, Jon immediately went to work and located a vehicle from another dealership that met my needs. Within 48 hours he had the vehicle at Quebedeaux. I'll definitely be a return customer when it is time for another Buick. I highly recommend Jon. More
by Greg M
Employees Worked With
Jon Hicks
