Quebedeaux Buick-GMC

They think since they sell 400 cars a month you don't count Removing emotion from reality. Purchased a used truck from them. I have sold my cars to Mitch before and the experience was amazing to say the lea Removing emotion from reality. Purchased a used truck from them. I have sold my cars to Mitch before and the experience was amazing to say the least. Purchased a truck on Saturday, did not get the unit detailed or topped of the fuel tank. The sales associate explained to me it would take hours upon hours for my truck to be cleaned and fueled. Strike 1 Wrong windshield installed. I noted the very next day and alerted the sales associate regarding the gap in rear-view mirror and exposed wires. I sent pictures. Strike 2 Dents in the rear passenger doors. Was part of the "We Owe" paperwork Oddly they did a great job on that. Broken key fob and no owners manual. One key fob (broken) and no owners manual. The sales associate explained this does happen and didn't even to offer to download the owners manual an print one out for me. His excuse, "We sell over 400 cars per month." Strike 3 Needless to say, I did receive a fair price on my Trade-In and they provided me with a decent price on the truck. If you going to sell you car, then I would recommend this place. If you're going to purchase a car, I would look else-where. They are not client driven more client number driven. I certainly understand the recent and current economic situation, however, then does not excuse cleaning a car and filling it up. More

Again, thrilled with the outcome but if you could just keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicl keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicle. More

Good experience overall. Good salesmen, but I wish they would've honored the price quote that I received in an email earlier that day sent by Jesus Valenzuela. Good salesmen, but I wish they would've honored the price quote that I received in an email earlier that day sent by Jesus Valenzuela. More

Quick and easy to deal with. Jaime Jacquez was very easy to deal with we had been told by our local GMC dealer that the truck I was looking for was going to be very hard to find. Jaime Jacquez was very easy to deal with we had been told by our local GMC dealer that the truck I was looking for was going to be very hard to find. Quebedeaux found the truck I was looking for in 1 day. Jaime agreed to meet me in Phoenix to sign the papers and deliver my new truck. This went very smoothly. More

Disappionted The purchasing process was easy and with a lot of patience since we had our Autistic Grandson with us. The only disappointment I have is when I tried The purchasing process was easy and with a lot of patience since we had our Autistic Grandson with us. The only disappointment I have is when I tried to log onto Sirius XM Radio, like I had done on my previous purchase the year before, I found out my car radio was not equipped for Sirius XM. I had all the information on the radio station in my new Buick paperwork, but the radio is not equipped for it. Just disappointed I was not informed about not being able to get Sirius radio, I might have opted to get the optional radio. More

Derek is wonderful he took the time to help me explain Derek is wonderful he took the time to help me explain everything I bought a car back in 2014 and I'm glad I went back to see him again in 2020 and I Derek is wonderful he took the time to help me explain everything I bought a car back in 2014 and I'm glad I went back to see him again in 2020 and I would recommend anyone special in my church to go see Derek he is a great great salesman person just a wonderful man to work with More

Very pleasant purchase. No pressure and they work with my requirements. Friendly and understanding on what I wanted. Definitely thinking on coming back for another vehicle. requirements. Friendly and understanding on what I wanted. Definitely thinking on coming back for another vehicle. More

As happy as we are with the truck it was pulling teeth to get everything done. Starting with getting the ball rolling on pricing, and getting information on the trucks we were interested in. From having to w get everything done. Starting with getting the ball rolling on pricing, and getting information on the trucks we were interested in. From having to wait for the truck to be delivered from PHX to TUC. The lack of communication between the sellers and us on the steps along the way. The lack of communication between each of the departments within the company. We showed up to finally get the truck, was told it would be ready when we got there, we were told oh about 20 more minutes, 40 minutes later we find out the pressure washer had been broken the whole time. So we would have to return to have that done. More