Quebedeaux Buick-GMC

Best service dept. on planet earth !! I contacted Adam Hensley at Quebedeaux GMC regarding a recall notice I received from GMC. He described the recall issue and set up an appointment for I contacted Adam Hensley at Quebedeaux GMC regarding a recall notice I received from GMC. He described the recall issue and set up an appointment for me to bring my truck in the next day. The required repair was made and I was back on the road. Problem solved!! Adam Hensley is one of the best service advisers! If service writing was an Olympic event....Adam would win the Gold medal. More

Repair of slow leak in tire. I was promptly greeted when I arrived for my scheduled appointment. I was kept appraised of where we stood on getting the tire fixed. Also was provi I was promptly greeted when I arrived for my scheduled appointment. I was kept appraised of where we stood on getting the tire fixed. Also was provided a car wash. Excellent service was provided throughout. More

Awesome friendly staff Absolutely the best experience in car buying! Don Edwards was terrific, friendly,helpful, knowledgeable about the vehicles we were looking for. Will r Absolutely the best experience in car buying! Don Edwards was terrific, friendly,helpful, knowledgeable about the vehicles we were looking for. Will recommend dealer to all my friends. More

Quality service in a timely manner Had a work vehicle towed in for an unknown problem that caused the vehicle to stop running. The service rep and staff did an outstanding job of identi Had a work vehicle towed in for an unknown problem that caused the vehicle to stop running. The service rep and staff did an outstanding job of identifying and repairing the vehicle quickly and communicated with my office the entire step of the way. More

Great customer service al Ervin provided great customer service and insite on purchasing a vehicle. And helped me select the vehicle that fit my needs and wants and helped from Ervin provided great customer service and insite on purchasing a vehicle. And helped me select the vehicle that fit my needs and wants and helped from beginning to end. More

Great service, thanks Brian! As usual, Brian took great care of both of my vehicles. The work was done on time, professionally and at a reasonable cost. Thank you! As usual, Brian took great care of both of my vehicles. The work was done on time, professionally and at a reasonable cost. Thank you! More

Outstanding service This was one of the car buying experiences I have had. Rich Elmer was an excellent salesman, attentive, but not pushy or overbearing. The entire buyin This was one of the car buying experiences I have had. Rich Elmer was an excellent salesman, attentive, but not pushy or overbearing. The entire buying process was quick and non stressful. Would highly recommend!!!! More

Friendly staff Everyone around was Friendly and seemed to understand the product.. The facility is clean with a very large inventory of both used and new cars and tr Everyone around was Friendly and seemed to understand the product.. The facility is clean with a very large inventory of both used and new cars and trucks. More

Fast turn around Dropped vehicle off at 3 and ready by 530. Recall service on brake surge issue, front end alignment, check leaky tire and new keyfob program. Shuttl Dropped vehicle off at 3 and ready by 530. Recall service on brake surge issue, front end alignment, check leaky tire and new keyfob program. Shuttle service dropped me off at my next appointment which helped keep me on time. Also, no time for car wash so Brian offered to complimentary wash vehicle next time I was close by. More

General Service Experience- Average The turnaround time for service was good. The facilities are very well kept. I purchased floor mats while there and Brian (?), in parts, was pleasant The turnaround time for service was good. The facilities are very well kept. I purchased floor mats while there and Brian (?), in parts, was pleasant and helpful. Peter was pleasant and helpful when I arrived. I was disappointed when my car was ready, however. Peter was elsewhere on the lot, which is understandable, however I went over and sat at his station waiting for him to return, and neither Brian nor Adam showed any interest in helping me while I was sat there for an extended period of time. I finally asked another employee, if they knew where Peter was and they told me he was in the back, but he then suggested he would help me get checked out. I felt it should have been Adam or Brian inquiring if they could help, when they were not actively involved with customers. More