Quebedeaux Buick-GMC

Destressed the entire situation My vehicle was totaled 3 weeks ago and it started a world of stress that was just getting worse when thinking about starting the shopping for a car al My vehicle was totaled 3 weeks ago and it started a world of stress that was just getting worse when thinking about starting the shopping for a car all over again. Meeting Ervin Wilson was the first sign there was a light at the end of a stressful tunnel. He greeted me with a smile, humor and most of all a firm hand shake. He was patient and explained all the details without leaving a shred of doubt. Within an hour of looking for a vehicle he assured me when I was ready he’d have the paperwork ready. Come the next day he fought for a great rate and fulfilled his promise to do everything he could to get me within budget. Thank you Ervin Wilson. As for Shawn Porter she is the best finance personal you could ever dream of. Amazing all around. Not only do I thank her and her family for their military service, I really thank her for taking my situation in consideration and fighting for me to have the best deal I could. Thank you so so much More

They even let me re-hitch my Jeep in the shade! As usual, Adam delivered! Work was done as promised, and when promised. He reminded me of a couple fluid/filter changes that were due. I'd towed As usual, Adam delivered! Work was done as promised, and when promised. He reminded me of a couple fluid/filter changes that were due. I'd towed my Jeep to Tucson behind the GMC so I could run errands while the GMC was being serviced. I'd been dreading having to re-hitch the Jeep in the hot Tucson sun. Adam cleared a lane for me under the service shade, and I got the re-hitch done barely breaking a sweat! More

I was having trouble with my infotainment system. Adam, the service writer got my problem fixed in no time at all. I didn't even have an appointment, and they still took care of my problem without ke Adam, the service writer got my problem fixed in no time at all. I didn't even have an appointment, and they still took care of my problem without keeping me there all day. I was in and out in less than an hour! Adam treated me with respect and made me feel like I was a valued customer, even though I didn't buy my vehicle there. When I went to another local dealership, looking for help, the first question they asked me was: "Did you buy it from us?" Quebedeaux Never asked me that! And, even though my issue was being taken care of under warranty, they still treated me like I was important to them. I will be there customer for life. Give them a try, you wont be sorry. The other dealerships in Tucson could take some lessons from here....... More

Oil Leak Explained my reason for the visit to Adam. He had the service crew take the car right away to evaluate the area. He then showed me where the problem w Explained my reason for the visit to Adam. He had the service crew take the car right away to evaluate the area. He then showed me where the problem was coming from and explained what's needed and the cost breakdown. Great and prompt service from Adam. More

aBSOLUTE sURPRISED When I got ahold of the dealership, I was expecting the same old run around that I had received at 2 others. Getting information and then it seemed to When I got ahold of the dealership, I was expecting the same old run around that I had received at 2 others. Getting information and then it seemed to me that they gave up and were not interested anymore. When I went to Quebedeaux I was greeted by Rafael immediately. He listened to what I had to say and went to work. After looking at a few cars, he found one that I liked and, after working hard with Management, was able to come up with a deal that saved me quite a bit of money. I would recommend Rafael and Quebedeaux Buick GMC to anyone. I am hoping, and believe that the dealership attitude will remain the same throughout the future. This whole experience was had with only recently moving to Tucson within the last couple of weeks from out of state. More

simply awesome!! My service advisor was prompt, courteous and knowledgeable with my service needs and concerns. He made me feel at ease. I will take my vehicle from no My service advisor was prompt, courteous and knowledgeable with my service needs and concerns. He made me feel at ease. I will take my vehicle from now on to Quebedeaux Buick GMC More

Fast response, good work. Always good service. Able to meet my schedule . I'm an hour away and still can schedule appointments. They do good work. I'll return for mr next s Always good service. Able to meet my schedule . I'm an hour away and still can schedule appointments. They do good work. I'll return for mr next service. More

My salesman was Terry Hatton Terry was very helpful and professional. He was patient and worked with me and my budget. I would recommend Terry to anyone. I love my new vehicle. Terry was very helpful and professional. He was patient and worked with me and my budget. I would recommend Terry to anyone. I love my new vehicle. I also worked with Carlos Arvizu for finance, and I have worked with him before. I was in a time crunch and he was very helpful at getting me out in time for my appointment. He is Professional and very personable. More

great service Always great service and quality work. I like the free Starbucks coffee. Never have to wait very long to get oil change. Always nice and friendly. Always great service and quality work. I like the free Starbucks coffee. Never have to wait very long to get oil change. Always nice and friendly. More

Experience was positive from start to finish I gave the rating of excellent because the people I dealt with were helpful and friendly. I would have liked to have the service explained to me with I gave the rating of excellent because the people I dealt with were helpful and friendly. I would have liked to have the service explained to me without my asking questions. I hope it wasn't because I am a female and not a male client. More