Queen City Ford

Great Experience I recently purchased a used 2012 Honda Odyssey from Woody Sander Ford and was impressed by their customer service. They worked with me on the price a I recently purchased a used 2012 Honda Odyssey from Woody Sander Ford and was impressed by their customer service. They worked with me on the price and even though there service guy was out of the office on a Saturday near closing time, the sales rep I was speaking too filled up the gas tank and filled the tires with air. I noticed a couple days after driving it that the brakes were causing a vibration and called them to see if there was anything they could do. They took care of the cost of replacing the rotors/pads at the auto repair shop of my choice that was close to me. All-in-all it was a great experience. More

Great Recall Fix Experience Took my Focus in for two recall fixes, and everything went great. They even notified me about prior damage to my vehicle (bought used from Kia Sweeney Took my Focus in for two recall fixes, and everything went great. They even notified me about prior damage to my vehicle (bought used from Kia Sweeney) that I wasn't told about from the selling dealership. Will consider them for future repair work. More

Uncommon vehicle repair Needrd repair for Ford Thunderbird. Parts difficult to find. Overall handled very efficiently by Service Mgr. Steve. Staying on top of the situation Needrd repair for Ford Thunderbird. Parts difficult to find. Overall handled very efficiently by Service Mgr. Steve. Staying on top of the situation while keeping me informed of progress. . More

Steve is great . Customer service is 5 Star! Always exceeds expectations, cars are well taken care of and always takes care of my particular needs. Service my Families car here for years. highly Always exceeds expectations, cars are well taken care of and always takes care of my particular needs. Service my Families car here for years. highly recommend their service team More

Excellent diagnosis by the Dealer (Matt Sander). The drivers side front seat had a defective spring in the seat back. The Escape is three years old and in good condition as the result of regular se The drivers side front seat had a defective spring in the seat back. The Escape is three years old and in good condition as the result of regular service at Sander Ford. Matt fixed it. Saved me $650. More

Persistent The team at Woody Sander Ford never gave up to find my exact car. Their communication was clear and consistent throughout the entire process. Thank yo The team at Woody Sander Ford never gave up to find my exact car. Their communication was clear and consistent throughout the entire process. Thank you! More

Scheduled Service The service guys took our vehicle to the body shop and got an estimate while they waited for a bay to free up. Saved me at least 30-minutes I think. A The service guys took our vehicle to the body shop and got an estimate while they waited for a bay to free up. Saved me at least 30-minutes I think. Always couteous and efficient. More

Traded in old car for a new one. I was treated with honesty and integrity. Best place to buy a car! This is my third Ford Edge and wouldn’t go anywhere else. I was treated with honesty and integrity. Best place to buy a car! This is my third Ford Edge and wouldn’t go anywhere else. More

Can't go wrong with their service! Steve is awesome! Quick to fix the problem and extremely knowledgeable!!! Not too mention super friendly. Service manager could take lessons from him Steve is awesome! Quick to fix the problem and extremely knowledgeable!!! Not too mention super friendly. Service manager could take lessons from him. He has a very bad attitude and work ethic. More

Quick in quicknout The people in the service are friendly. I believe they are honest. My work is done promptly and o have confidence in their ability to fix the problems The people in the service are friendly. I believe they are honest. My work is done promptly and o have confidence in their ability to fix the problems More