Queensboro Volkswagen

We had a great experience. We came in to lease a new car and had a good sense of what we were looking for. Jose Puello answered all of our questions, had an excellent demeanor, and was both knowledgeable an and had a good sense of what we were looking for. Jose Puello answered all of our questions, had an excellent demeanor, and was both knowledgeable and professional. The dealership itself is small and has no amenities so don’t expect anything too fancy. However, the team is intelligent and worked together efficiently. Altogether we only spent about an hour and a half at the dealership. More

Great experience! I came in to lease a new Passat and Rafael was able to help me find the perfect car for me. I ended up with a great deal and a car that exceeds my expectations. Even during times of COV Rafael was able to help me find the perfect car for me. I ended up with a great deal and a car that exceeds my expectations. Even during times of COVID, the dealer and staff followed all precautions and eased any fears I had. Process was fast and easy! Highly recommend Queensboro VW to anyone looking to lease or purchase a new car. More

As someone that has always struggled with car dealership experiences- I can say that this was one of the best interactions I've ever had. Raydenisse Espinal was really easy to work with. She was professiona experiences- I can say that this was one of the best interactions I've ever had. Raydenisse Espinal was really easy to work with. She was professional, honest, and direct. We were able to come up with a great deal and I drove off the lot with a new car. Would definitely recommend reaching out to her. She is lovely. More

Francisco and Rafael were extremely helpful. They made the process of buying my first car very easy and stress-free. Thanks for all your help! the process of buying my first car very easy and stress-free. Thanks for all your help! More

It was a great experience. The deal was done quickly and with very little stress. We got a car that was better than we initially wanted for very little additional money. We made a long commitment but with s with very little stress. We got a car that was better than we initially wanted for very little additional money. We made a long commitment but with such a great car, no rush to change it. More

Jose and Francisco were great. They were patient and gave us the freedom to choose what best fit our needs. Thank you for your attention! us the freedom to choose what best fit our needs. Thank you for your attention! More

I was surprised. I was able to make an appointment and visit the showroom the same day. Ray found several vehicles to test drive so that I would be able to find the right one for me and my family. BUT, th visit the showroom the same day. Ray found several vehicles to test drive so that I would be able to find the right one for me and my family. BUT, the best one to suit my needs was not on the lot. She schedule for a vehicle to be driven from the warehouse to the showroom and scheduled a test drive the next day. Needless to say, I bought that one. Ray treated like I was part of her family. I greatly appreciated the kindness, attention to detail and patience she showed me during the purchasing process. More

Update on my first review. Worst experience and headache, went in for a trade in October 8 and they took my Jetta trade for a Tiguan, told me all the paper work was taken care of and a month later Volkswagen went in for a trade in October 8 and they took my Jetta trade for a Tiguan, told me all the paper work was taken care of and a month later Volkswagen tells me I still have the Jetta in my possession and will charge me for both cars. Contacted the dealership and til this day NOTHING has been done. It’s now Dec 15,2020. No one is taking responsibility and Volkswagen is also trying to contact them. I don’t even know where my old car is! More

Great service. They gave me an opportunity to purchase a new vehicle. I will recommend anyone to the Volkswagen dealership to purchase or lease a vehicle with them. new vehicle. I will recommend anyone to the Volkswagen dealership to purchase or lease a vehicle with them. More

Earl is a well-informed and patient salesman. He was very knowledgeable about my car and was able to provide me with more than enough information about the work around and in and outs of my vehicle. 10/10 re knowledgeable about my car and was able to provide me with more than enough information about the work around and in and outs of my vehicle. 10/10 recommend. More