Note the title of this comment, which means if you have even the slightest amount of 'common sense' about you (which by the way doesn't require a liberal arts degree) you will be treated fairly and with respect.
Do your homework, but most of all go prepared to make a purchase based on sound judgement and not some preconceived notions. And do yourselves a favor, don't fall victim to negative online reviews until you yourself make your own judgements. Online reviews are no more credible than 'Consumer Reports' are. The key in any thing in life is having realistic expectations.
Which means if your history on paper shows you to be a dead beat than don't expect much from a tier 1 dealership, try shopping at a hole in the wall pay here with a warranty good to the end of the block. It is what it is. And we all have a right to make a living. And yes I know shopping for a vehicle is not always fun, especially when you show desperation, in that case bring condoms, cause even the Jesus Christ of dealerships will bend you over.
(please note I knocked off two stars for quality of work because we had to pull the vehicle into the detail area for a minor spot clean no reflection however on overall experience)