Quirk Works Subaru

I had the pleasure of purchasing a 2011 STI from Quirk. Mr. Moreno was very helpful and made my dealership experience pain free. I was able to purchase the vehicle and drive away the same day. I was also Mr. Moreno was very helpful and made my dealership experience pain free. I was able to purchase the vehicle and drive away the same day. I was also given a generous trade in on my old car. I would recommend Quirk Works Subaru to my friends and family without reservation. More

This dealership (and Tom in specific) went above and beyond the call of duty in helping get me a car. Every one I encountered there was very friendly and knowledgable. They offered the best price out of beyond the call of duty in helping get me a car. Every one I encountered there was very friendly and knowledgable. They offered the best price out of the many (MANY) car dealerships I talked to (in two different states). I would highly recommend trekking to Braintree to visit this dealership if you're interested in a Subaru! More

I Honestly had the BEST experience at Quirk Work Subaru in Braintree!!! I was very nervous about buying my first New car, but everyone there was so helpful and friendly right from when I walked in the doo in Braintree!!! I was very nervous about buying my first New car, but everyone there was so helpful and friendly right from when I walked in the door- I was at first welcomed by the sales desk staff that were very friendly and polite and greeted me kindly. I felt absolutely no pressure from the salesman Tom Deianna and the General Manager Sean Ternullo, both of whom were amazing to work with. Both Sean and Tom were incredibly knowledgeable and were very helpful in answering my questions.. Arthur in the finance also at the front desk, not some back of the store finance office, was also very helpful and was able to take care of my financing in a matter of minutes, ensuring that I received the lowest rate possible (much lower than I had expected to receive)! Tom introduced me to the service manager Dan as he was walking by and we has a delightful conversation for a while. Dan was very kind and helpful in explaining the maintenance that would be required in the future (oil changes, tire rotations, Subaru loaner cars, shuttle service available, etc.). Everyone there was great and made my first new car purchase very enjoyable! I will definitely return to Quirk Works Subaru, and I have and will continue to refer all my friends, and family. More

We have been shopping for a new Subaru for a few weeks. We also looked at Honda and Toyota. Decided on Subaru because it felt like the Outback gave us the best deal overall. My wife went in to test drive, We also looked at Honda and Toyota. Decided on Subaru because it felt like the Outback gave us the best deal overall. My wife went in to test drive, even though she was a little scared of going by herself into a car dealership. But when she came home, she told me that she was pleasantly surprised by how easy it was to shop there. She had a nicer, more relaxed shopping experience versus some other dealerships we visited. She dealt with a salesman named Lucio and with his manager, Arthur. Lucio was very knowledgable about the car, took the time to explain everything and answer her questions. She didn't buy the car that day but we went back together and ended up buying. This dealership is really easy to do business with and they also have a great inventory. (I'm talking about new cars. I didn't see many used or preowned). We went to some Subaru dealers and they had very little new cars in the inventory to chose from. I strongly reccommend them! Give them a try if you are shopping for a Subaru. More

Absolutely perfect experience start to finish. After printing out a couple coupons online, I was treated very professionally. I was offered a loaner vehicle (was in for 60k service on my STi) which I tu printing out a couple coupons online, I was treated very professionally. I was offered a loaner vehicle (was in for 60k service on my STi) which I turned down and spent the morning in the clean hospitality area. All my questions were promptly answered, and I was even taken into the bays to see outstanding issues (light pitting on my rotors) as well as having the opportunity to talk to the tech/mechanic about oil/diff fluid color and consistency. A+ for involving me in the service process so I understood everything that was being done as well as addressing any concerns that I had. Since I rolled a new battery into the service, I was happy to have the labor charge on that cut down considerably. I'm not from this area, but my family is, and you can be sure next time I'm in the area I'll be stopping back for service here. I will also mention this dealership is highly rated on NASIOC and IWSTI for service. More

I had a flat tire along Interstate 95 and needed to find a dealer close to Boston to have new tires put on. I called another Subaru dealer but was not impressed with the way they treated me on the phone, s a dealer close to Boston to have new tires put on. I called another Subaru dealer but was not impressed with the way they treated me on the phone, so I called Quirk Works Subaru. They were very friendly and helpful on the phone and they said they could put 4 new tires on my Baja and replace a headlight immediately as soon as I arrived. It was true! The manager, Mr. O'Connell, came outside to greet me as soon as we arrived, and he escorted me as I drove the vehicle into the service area. I was in a hurry because I had a doctor appointment in Boston that I could not be late for. Mr. O'Connell assured me that the service would be done in a half hour or so. He also gave me a discount on the tires and recommended a brand that was cheaper but just as good. He saved me hundreds of dollars with that recommendation! The technician also found an oil pan leak that needs to be fixed in the near future. The manager came and got me and took me to the service area so I could actually see the leak and the rust that was causing the leak to occur. I am so impressed with the service at Quirk that I plan to drive all the way from my house in southern Rhode Island to Braintree, MA to have all future service done on my Subaru Baja. I have never been so impressed with a dealer before. He got me in and out on time and I made it to my doctor appointment on time, too. Aside from getting me in and out on time, the manager also gave me the option of taking the Quirk shuttle to the Red Line train station if I wanted to get to Boston earlier. He even said they would pick me up at the train station upon my return if I chose to go. I didn't take the shuttle this time, but next time I plan to leave my car for service and go into Boston via shuttle and train. How great is that?! -- being in Boston and not worrying about where to park the car and then having someone pick you up at the train station and drive you to your car?! Quirk is the only dealer I know who offers "valet" service! More

Dear Mr. Quirk, I can't let another day go by without Dear Mr. Quirk, I can't let another day go by without thanking you sincerely for having an excellent service center with a star staff like Dan O'Conn Dear Mr. Quirk, I can't let another day go by without thanking you sincerely for having an excellent service center with a star staff like Dan O'Connell. Dan O' is prompt and attentive to the issue and concern with my 2010 Subaru Legacy. I was told that the A/C of my 2010 Legacy is not that great as a comparable Camry. With all the complaints that I have expressed to Dan O', he treated me with such care and patience that it felt like I was at my wife's car service center, Prime Mercedes Benz of Norwood. Service like yours is rare in business these days, Please thank Mr O'Connell for me for going to such great lengths to make sure my Legacy's problem is corrected. You can be certain that I will continue to patronize Quick Subaru Service Center and hoping to stay with Subaru line forever. Making this kind of connection with customers will often lead to increased business and referrals. Mr James Melody, my next door neighbor is also a victim of excellent customer service by Dan O'. Thanks Again. Sincerely, Rene Jaro More

I requested an online quote for a new Subaru Forester from three local dealers. Quirk was the only one to reply with an actual quote from Frank Hessler internet sales manager. Kevin Mann was the local from three local dealers. Quirk was the only one to reply with an actual quote from Frank Hessler internet sales manager. Kevin Mann was the local salesman that handeled the actual sale and expertly described all models and options available to us. All in all it was the best new car buying experience I've ever had. More

My husband and I brought our 2000 Outback into Quirk a few months back because of a soft brake. After a few days of trial and error, Jerry Chan gave us a quote for about $5000 to finish up the brakes. We few months back because of a soft brake. After a few days of trial and error, Jerry Chan gave us a quote for about $5000 to finish up the brakes. We also had him check the rest of the vehicle and he came up with another $2000 worth of stuff that needed to be replaced. We decided to wait. We recently decided to fix the vehicle. I called Quirk to get a copy of the estimate Jerry made for me. Dano said to just come in. He would check out the entire vehicle and would give us a new quote. Since we didn't want to spend $7000 on the car he said he would seperate it out, most important to least. We ended up doing quite a bit of repairs and the cost was about 1/2 of what Jerry quoted us. After about a week, we decided to bring the car back in and finally get the brakes completed. Dave was the one who helped us this time. Even though he was not our advisor the first few times we came in he was aware we've had numerous people look at the brakes and he knew we've been told multiple times our brakes were fixed and they were not. He did not/would not return our car until he was completely satisfied with the vehicle. We finally have working brakes and again it was cheaper than what Jerry quoted us. Overall, we are extremely happy with the results. Dave and Dano were fabulous. We basically have a brand new car for 1/2 the cost of what we thought it would be. I will definitely keep going to Quirk for repairs. More

I grew up working on my own car and rarely have to bring I grew up working on my own car and rarely have to bring it in for repairs. Until recently I moved into a condo complex that does not allow ANY car I grew up working on my own car and rarely have to bring it in for repairs. Until recently I moved into a condo complex that does not allow ANY car work whatsoever. I had no choice but to find a dealership that does great work, I am very anal about who drives or works on my cars. Looking through some of the Subaru forums, I found Quirk Works Subaru as a highly respected dealership with great work, honesty, and most importantly great customer service. I needed an oil change, brake pads, brake disc, brake flush, and just to inspect things over. Made an appointment and took the car in Saturday morning, checked in with the service advisor and saw that the car was immediately pulled into the bay to be worked on. I took a self tour around the dealership and the shop; let me tell you, it was very clean. The techs seemed very professional. The shop had no oil spills, the floor was very clean. I walked to the showroom to look at the Forester, a salesman greets me, we had a small chat about the car and I was very impressed by the way he presented the Forester to me. In the end I told him that my car is in service and that I already own a Subaru. He was never at all pushy or aggressive like many other salesmen at other dealerships. The service advisor went over everything with me when the work was completed. The price for the service was very fair. I took it for a test drive around the parking lot and looked under the car, no leaks, everything was clean. Brakes work great. I am completely satisfied. I would highly recommend this place to anyone, it was a great experience. More