Back

R.C. Lacy Ford Lincoln Subaru

Catskill, NY

5.0
344 Reviews

25 Maple Ave.

Catskill, NY

12414

Directions

By Type

344 Reviews of R.C. Lacy Ford Lincoln Subaru

August 07, 2023

Car is fully functioning at the moment. I was mislead about the checklist performed before purchase. Tech admitted the underpowered battery should have been replaced before I received the More

by Customer is always right
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
July 31, 2023

No Subaru dealer is better than Lacy Subaru. Professional, helpful, considerate, always let's you know what is going on. Never makes a repair without notification. Would not go any where else. More

by A happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Kayla, Matt Devlin, Nicole Lacy, Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
July 29, 2023

I have purchased 2 vehicles from Lacy Subaru, with Nick Carl as my sales representative. He is an asset to your company. He goes above and beyond to accommodate his customers. He is a gentleman and a plea More

by davidson13
Recommend Dealer
Yes
Employees Worked With
Nick Carl
July 25, 2023

I travel 45 minutes to have my car Serviced at Lacy because I like the Great Service and the service staff that always take great care of my needs of my car! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sandola, Brian Keator
July 04, 2023

Always very helpful and polite. I never have to wait very long for my car to be done. More

by tjwyant
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
June 21, 2023

This is a model dealership. The professional commitment the reps at Lacy show to their clients from the purchase of a vehicle to servicing that vehicle is outstanding. More

by Rich and Val
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Billy Vinci , Jared Gordiano, Brian Keator
June 08, 2023

Knowledgeable and competent sales force. Pleasant environment Friendly outgoing staff Met all my needs and satisfied my concerns More

by GERRY0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Molina 5 Stars
May 30, 2023

The service personnel at Lacy are very friendly and take good care of my car. More

by chaynasworld94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Kurowski
April 19, 2023

I had a few setbacks but all in all I had a great experience dealing with Lacy Ford Subaru. Kayla Taranto was wonderful and great to deal with. I would definitely recommend this dealership to frien More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Taranto -- wonderful to deal with
February 06, 2023

Only needed an oil change and after waiting 2. 5 hours im told they can do it because of a stripped bolt and they don't have parts to manage. More

by Lander47
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Man I dealt with not pictured here