R.C. Lacy Ford Lincoln Subaru
Catskill, NY
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342 Reviews of R.C. Lacy Ford Lincoln Subaru
Greg was very knowledgeable of product. He also understood our needs for Focus as we wanted to tow behind our RV and carry kayaks on the roof. Provided us comfort and knew exactly what type of rack understood our needs for Focus as we wanted to tow behind our RV and carry kayaks on the roof. Provided us comfort and knew exactly what type of racks would work well with the vehicle we purchased. Greg provided us with a very pleasant non-pressure sales, it was his low pressure personality and the product that made our decision to purchase the ford focus. More
Bret assisted me each step of the way in the purchase of my new Lincoln. He has followed up regularly with me for the past two years when I purchased my first Lincoln, and always made me feel that I was a my new Lincoln. He has followed up regularly with me for the past two years when I purchased my first Lincoln, and always made me feel that I was a priority with him. Shopping at Lacy's was a very satisfying experience. More
Bret was really nice in helping me buy my first new car. I never felt pressured into something I didn't want and believe Bret worked his hardest to get me the best deal possible. I never felt pressured into something I didn't want and believe Bret worked his hardest to get me the best deal possible. More
The experience we were looking for was questions answered and no high pressure sales pitch. We found Jared to be very well informed with his product and helpful and finding our selection in a very short time and no high pressure sales pitch. We found Jared to be very well informed with his product and helpful and finding our selection in a very short time. More
I came down from Rhode Island after finding a the car I was looking for online (2013 Lincoln MKX) The reason I called them at first was because they had the best price and best deal for the car I was look was looking for online (2013 Lincoln MKX) The reason I called them at first was because they had the best price and best deal for the car I was looking for. I spoke to and emailed Jim Lacy may times speaking about what I was looking to do and setting up a time to come down, and he was great to speak to and deal with until I got down there a couple of week later. I arrived there yesterday (3/5/13) and meeting Jim and the rest of the Staff in person was even better than speaking to them on the phone and by email. They were very attentive to me and my family the minute I walked in, in fact they were literally greeting me at the door when I pulled up. Matt Devlin handled the paperwork and test drive for me, and he was a great guy to deal with throughout the whole experience, seems like a guy I would be friends with if I lived in the area. The car I was looking at online to buy, the Lincoln MKX, was actually better than advertised and Not only did I get a good deal on the car I was buying, but I had a realistic expectation of the value of the car I was trading in, my one and only worry at all was not getting what I thought was the going fair trade in value for the car I was trading in. They literally hit the number I was hoping for on my trade in, without me every telling them at any time what I was expecting or hoping for. Because of that there was no haggling of any kind, it was simply and hand shake and lets get it done. I had brought my wife and daughter down, so while they worked on the paperwork, they pointed out a spot for me to go have a bite to eat with my family, that too was a great experience, and when I got back we signed the paperwork within the finance director who turned out to be almost as big a Yankee fan as me, which was fun too, we may have spent more time talking about the Yankees than the paperwork for the loan, but since that was perfectly in order, we were able to do that easily. Matt was able to hook me up with 3 months of Free Sirius Satellite radio, and both He and Jim showed me everything I needed to know in what is a very technologically advanced car. The car is all I expected and more, and the same goes for the dealership. I have no problem driving down there again if they have a car me and my wife are looking for next time we are looking for a new car, in fact I would look forward to it. Thanks Guys. More
From the first moment I called Lacy Subaru I was treated with kindness and respect. I spoke with Greg Brownstone over the phone and instantly felt comfortable. I made an appointment that day for a test dr with kindness and respect. I spoke with Greg Brownstone over the phone and instantly felt comfortable. I made an appointment that day for a test drive. Of course I loved the cars and Greg made it his personal mission to get me into to one. I wasnt ready to buy that day and there wasn't even a hint of pressure to do so. I spent a couple of hours that day at Lacy Subaru, test drove 2 cars...loved them both of course...asked a million questions and Greg was so patient. I left that day without buying a car but knowing I would only buy one from Lacy Subaru. A few weeks pasted...Greg kept in touch with me via email, asking if I had any questions, could he help in any way. He was great! The day finally arrived, I was ready to buy my new Subaru.... but which one?? I called Greg and gave him my wish list...it wasnt easy either but within 24 hours he had found my dream car!! The next step was financing...again the gang at Lacy went above and beyond to get me the best rates, easiest terms and the payment was just where I needed it to be. Bob Cargi is the man!! In short from beginning I was very impressed with all of the staff at Lacy Subaru. Professional, helpful, and so easy to deal with, I had the best experience there from beginnin to end...but most of all I LOVE MY SUBARU!! More
I had purchased my first vehicle from Brett almost 2 years ago, he went above and beyond to help me and my family have one of the best vehicle buying experiences. We came back and purchase our 2nd vehic years ago, he went above and beyond to help me and my family have one of the best vehicle buying experiences. We came back and purchase our 2nd vehicle from Brett and our impression has not changed at all, great experience and would recommend any and all to do the same. More
I had a great experience buying my third new vehicle from Lacy. Bret Lawton was extremely patient, full of information and very willing to find the vehicle I wanted. It felt more like he was helping me buy Lacy. Bret Lawton was extremely patient, full of information and very willing to find the vehicle I wanted. It felt more like he was helping me buy a car, rather than selling me one. Bret was always straightforward with me. Bret (and everyone else I met there) was extremely friendly (everyone says hello!), very pleasant and hospitable (always offering coffee), very courteous and very helpful. Robert Cargioli explained various options very clearly. Bret made buying (and even picking up) the car easy and painless. I would not hesitate to recommend both Bret and Lacy to anyone looking to buy a car! I cannot recommend Bret highly enough. More
Very courteous, friendly, and honest...go out of their way to help You in every way. Especially Bret Lawton, who I dealt with for both new Subarus. Also, very clean with experienced and careful service wh way to help You in every way. Especially Bret Lawton, who I dealt with for both new Subarus. Also, very clean with experienced and careful service when needed. I highly recommend R C Lacy, without reservation, for buying and servicing their car or truck. More
Everyone at Lacy is so friendly and knowledgeable. We just got our second Subaru from them and will definitely be customers for life. One thing that is really cool about Lacy is that they offer an amazi just got our second Subaru from them and will definitely be customers for life. One thing that is really cool about Lacy is that they offer an amazing referral incentive! But what I love most about Bret and everyone at Lacy is that they will be HONEST with you, and will put you in a car that is the best price and best fit for you/your lifestyle. What sets this dealership apart from it's rivals is that they genuinely want to help you out, which is a feeling that I have absolutely NOT gotten at other dealerships. They will take the time to listen to you to come up with the best car for you. It's a fun, friendly, down-to-earth atmosphere at Lacy and we couldn't be happier with our service/experiences doing business with them. More



