RBM of Alpharetta

Very smooth and very pleasant I purchased my certified, pre-owned 2014 C250 this week from RBM of Alpharetta after extensive research regarding quality and pricing of Mercedes, Aud I purchased my certified, pre-owned 2014 C250 this week from RBM of Alpharetta after extensive research regarding quality and pricing of Mercedes, Audi, and Lexus. RBM of Alpharetta came highly recommended by my company for the service and value they provide. RBM's pricing was superior to other vehicles of comparable mileage, options, and certification. Within minutes of sending a request online for an appointment to test drive several vehicles, my sales associate, Ron Delvalle, emailed me detailed information on each car and called to schedule a convenient time. Ron was friendly, knowledgeable, and very accommodating of my schedule, which is already stretched to the point of breaking. He allowed as much or as little time as I needed for each step of the process, gave me a tour of the facility while paperwork was being processed, and ensured my visits were as comfortable and enjoyable as possible. Ron listened to my concerns and attended to each one. His flexibility and resolution skills enabled us to reach agreeable compromises quickly and pleasantly. Carol Duster, the finance manager, was also extremely nice to work with. Her efficiency and courtesy made the finance portion painless and fast, but not rushed. During the brief down time, Ron introduced me to my Service associate and the sales manager, Teresa and Donnie, who took the time to talk and get to know me. When I picked up my vehicle yesterday, it was absolutely perfect. I would highly recommend Ron and RBM of Alpharetta to my friends, family, and associates. My entire experience was excellent and gave me full confidence that my future interactions will be the same. More

Double deal of a lifetime. We have purchased many vehicles from RBM North over the years. Our salesman, Bill Winslow, has always been extremely helpful and knowledgeable and had We have purchased many vehicles from RBM North over the years. Our salesman, Bill Winslow, has always been extremely helpful and knowledgeable and had to put up with many indecisions from both myself and my wife. This past experience when purchasing two vehicles, a 400 SL and a 300 C, my wife decided on a different model vehicle as I was signing papers. Bill was understanding and able to have my wife purchase the vehicle of her choice. Our next Mercedes purchase will only be at RBM North and with Bill Winslow. Thanks to all the crew at Mercedes for making this experience a time to remember. More

easy car buying Fabian is easygoing and straight forward. He made my car buying process really easy. Great price and no hassle. I will definitely refer him to my frie Fabian is easygoing and straight forward. He made my car buying process really easy. Great price and no hassle. I will definitely refer him to my friends. More

Third Car from David Wang I just picked up my third Mercedes from David Wang. It is a pleasure dealing with him -- the deal was fair and I love the car (SL550). Also, for the t I just picked up my third Mercedes from David Wang. It is a pleasure dealing with him -- the deal was fair and I love the car (SL550). Also, for the third time, I made the deal in one stop -- he had in mind what I wanted and had the car prepped for me before I ever arrived. Very pleasant experience overall - great dealership. More

Sales experience that builds repeat customers! I bought my 2014 MB E350 Convertible from RBM in November. The sale was made through the internet, finalized when I went down to "do the deal". Could I bought my 2014 MB E350 Convertible from RBM in November. The sale was made through the internet, finalized when I went down to "do the deal". Could not have gone more smoothly or professionally. The sales person was Ramona Razavi. Ramona handled every detail to my satisfaction and followed up several times to make sure I was "happy". I would recommend Ramona and RBM to you is you are looking for a luxury automobile - new or used - in the Atlanta are. Heck, I live 350 miles from Atlanta and did my deal there - what more can I say! More

David Wang was the best ! We drove a long way to pick the perfect 1st car for our daughter. RBM along with David Wang made it a great overall experience. I really can not say e We drove a long way to pick the perfect 1st car for our daughter. RBM along with David Wang made it a great overall experience. I really can not say enough about everyone we met while on the lot. I would buy another car from them in a heartbeat. Lisa in finance was awesome too!!! More

Just looking! My wife and I decided to begin "looking" at convertible options and since we have traditionally purchased BMW's the search began with two other dealer My wife and I decided to begin "looking" at convertible options and since we have traditionally purchased BMW's the search began with two other dealerships but were unimpressed with available inventory. We decided to drive from Dacula to Alpharetta and sneak in to view one of the E Series convertibles. We took it for a test drive and liked it but planned to wait until we had more time to evaluate options. THEN we met or salesman Neil Turry! He immediately said all the right things and directed us to focus on the features, especially the safety features that make this car stand out from the competition. He REALLY knew this car and the competition (which he never spoke against). I re-emphasized that we were "just looking" and with no pressure he asked if it would be ok for him to take us on another test drive to show us some of the features he had discussed. Once educated and in the car the second time was the charm and it became apparent that the best decision we could make would be to buy the car that day. Should I say...Happy Wife, Happy Life! Once we agreed to purchase the great service continued including the sales manager, assistants and finance department. A true 5-Star experience from start to finish with no pressure at any time. I would recommend Neil and RBM of Alpharetta to anyone interested in purchasing a car. More

Outstanding I would like to thank Andrew Solomon for the outstanding service he provided when I purchased my auto last week. Andrew was very knowledgeable, attent I would like to thank Andrew Solomon for the outstanding service he provided when I purchased my auto last week. Andrew was very knowledgeable, attentive, and helpful. He seemed genuinely interested in helping me find the right car and because of his efforts, I was able to find exactly what I needed and I am very satisfied with my purchase. Working with Andrew has been a pleasure, an excellent example of how to create good customer relations. My previous car was a BMW, but because of my interaction with Andrew, I will continue to visit and highly recommend RBM of Alpharetta. If you are searching for a new or used auto, please don't miss your opportunity to work with Andrew! You won't be disappointed. Thanks Andrew for an exceptional experience! (Also, a big shout out to Diane Evans for a very thorough explanation of the vehicle features. Thanks Diane for making my driving experience 'user friendly') More

Love my new car Portia Gibbs was a pleasure to work with, she made the buying experience painless, taking the time to answer my questions and pave the road out the do Portia Gibbs was a pleasure to work with, she made the buying experience painless, taking the time to answer my questions and pave the road out the door for me. Go see her... More

FANTASTIC!!!! I'm still surprised about the whole sale. I first want to say my sales men was Bill Winslow and he was the best I have ever worked with, he took the t I'm still surprised about the whole sale. I first want to say my sales men was Bill Winslow and he was the best I have ever worked with, he took the time to get to know me first and he listen to my questions while answering them trougherly. I have never met a sales person that not only take their job serious but take you as someone he cares about. I never felt so welcome and appreciated so much. I have to say this was by far the best car buying experience I have ever had in my life. Bill Winslow was so friendly and knowledgable and didn't make me feel pushed to buy my car from him. He even was very funny as we where talking during the financing process, he was patient with me and very interested in making me feel comfortable until the very end of the sale. I will most defiantly be referring others to him. He is AWESOME and he CARE. Everyone was great and very welcoming. enclosing, I must say that this is the best dealership in Georgia I will ever go to. More