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RBM of Alpharetta

Alpharetta, GA

5.0
5,802 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,802 reviews

June 15, 2025

Our buying experience with Lori was wonderful, no pressure, clear communication exceptional experience all around. More

by Danamarinich5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

The sales representatives were wonderful. They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pri More

by weissman1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Terrific experience with all the staff at RBM of Alpharetta, especially Lori Mohr. Answered all of our questions, very available and great communicator, and stayed with us long hours to make sure we More

by kwcurylo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado
Jun 11, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you for sharing your experience! We’re so pleased to hear that Lori and the entire team made the process smooth, informative, and welcoming for your whole family. Lori’s dedication and communication truly stand out, and we’re glad she could help you find the perfect vehicle. We hope you and your family enjoy every mile in your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

June 08, 2025

I recently purchased a Mercedes-Benz EQS 450+ and could not be more thrilled with both the car and the experience. From start to finish, Jeff Twiggs, Sales & Leasing Consultant, was exceptional to work wit More

by nickroy.green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

RBM of Alpharetta responded

Hello Nick, Thank you for the wonderful review! We're delighted to hear how thrilled you are with your new EQS 450+ and your experience with Jeff. His expertise, attention to detail, and dedication to each client are exactly what we strive for at RBM of Alpharetta. The EQS is an incredible vehicle, and we’re so glad Jeff helped make your transition into electric luxury both smooth and memorable. Thank you for choosing us—we look forward to serving you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

June 07, 2025

Bill Favini was great to work with! Couldn't ask for a smoother, quicker transaction. Very responsive and professional. Thanks!! More

by Jill L
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

RBM of Alpharetta responded

Hello Jill, Thank you for the great feedback! We're so glad to hear that Bill made your experience smooth, quick, and stress-free. His professionalism and responsiveness are truly appreciated. Enjoy your new vehicle, and thanks for choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

June 06, 2025

Tim Holley was a joy to work with; responsive, warm, and considerate. I certainly wasn't the kind of big spender who would seem to normally be RBM's customer, but Tim treated my family and I just like any o More

by travise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

RBM of Alpharetta responded

Hello Travise, Thank you for your kind words! We're so glad to hear that Tim made you and your family feel welcomed and valued throughout your experience. He truly embodies the respectful, responsive, and considerate service we strive to provide to every client, regardless of the purchase. We appreciate your trust and look forward to seeing you again at RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

June 03, 2025

There is no way this experience could have been better. Kyle Edson is as great a salesperson/consultant as any buyer could ever do business with. Everything was straight forward and as professional as poss More

by theodore243
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

RBM of Alpharetta responded

Hello Ted, Thank you for such an incredible review! We're truly honored to hear that Kyle made your experience so memorable, personal, and seamless. His professionalism and dedication to each client reflect exactly what we strive for at RBM of Alpharetta. We're thrilled to welcome you to the Mercedes-Benz family after many years with BMW, and we’re so glad your first experience with us was such a positive one. We appreciate your trust and look forward to serving you and your wife for years to come! All the best, Your Friends and Family at RBM of Alpharetta

June 03, 2025

Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lo More

by cscalici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you for your kind words! We’re so glad to hear that Linda, Rachel, and Martin provided such courteous, knowledgeable, and professional service. We appreciate you recognizing Linda’s extra effort during the delivery process and are grateful for your recommendation. We look forward to welcoming you back to RBM of Alpharetta in the future! Kind Regards, Your Friends and Family at RBM of Alpharetta

June 03, 2025

debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always liste More

by debicardella3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

RBM of Alpharetta responded

Thank you, Debi and Nick, for such a touching and thoughtful review. It means the world to us that walking into RBM of Alpharetta feels like visiting family — that’s exactly the kind of experience we hope to create. Jeff, Peter, Rachel, and our entire team are honored to have earned your trust over the years. We’re truly grateful for your continued loyalty and kind words, and we look forward to being here for you for many more vehicles to come. Ten stars right back at you! All the best, Your Friends and Family at RBM of Alpharetta

Jun 04, 2025 -

debicardella3 responded

Rbm and Jeff have definitely earned ten stars and we as always will recommend you to our friends and family .

June 02, 2025

Kyle made the entire leasing process smooth and easy. I really appreciate all he did. Lisa made the finance end quick and painless! :) Thanks RBM of Alpharetta. More

by oneal7016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

RBM of Alpharetta responded

Hello Ms. O'Neal, Thank you for your kind words! We’re so glad to hear that Kyle and Lisa made your leasing experience smooth, efficient, and stress-free. We truly appreciate your trust in RBM of Alpharetta and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Your Friends and Family at RBM of Alpharetta

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