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RBM of Alpharetta

Alpharetta, GA

5.0
4,871 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 4,871 reviews

March 27, 2023

Reza provided outstanding service throughout the entire buying process for my GLB 250. He was very knowledgeable about the three cars I test drove, was patient in answering all of my questions, and at no More

by G7474
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reagan Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

I appreciate Andy's well versed support while I purchased the vehicle which I want. More

by Vinaynampally
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Gwen is the best sales person; she’s knowledgeable, patient and most importantly honest. This makes me keep coming back to this location, since there’s NEVER any issues! More

by RBGator7
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

RBM of Alpharetta responded

Thank you very much, RBGator7. We are grateful for the kind words, and we thank you for your business. We are delighted to hear that Gwen and the whole team took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 25, 2023

Today I had my best car buying experience ever. David Wang did a great job helping me select and purchase a new GLE. This is the second vehicle I bought from David and both experiences were outstan More

by bgodwin08
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Sparkman
Mar 25, 2023 -

RBM of Alpharetta responded

Thank you, Ben, for the kind words about RBM of Alpharetta. We're delighted to hear that David and Reagan took excellent care of you, and made you feel welcomed at each visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 21, 2023

ms.gwen was the best sale associate an mrs.Lisa made it so easy make sure you ask for them when you go More

by nickwalker23
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

RBM of Alpharetta responded

Thank you very much, Nick! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

March 20, 2023

Just purchased an amazing vehicle with Mr. Vadim and the process went very smooth and memorable. We came to him over 6 months ago and ordered it and he always updated us with any new informatio More

by Salimkarimov19
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reagan Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

RBM of Alpharetta responded

Thank you, Salim, for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim and the whole team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLB, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 19, 2023

I asked Royce about the dealership and a detailing service and he advised me to contact him and he would get me on the schedule when it becomes available again... More

by donprince5207
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

I don't usually write reviews but this time is different because John Sauer made my experience beyond my expectations with his great service and charisma, he really cared a lot and followed my request and m More

by grisnadia
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

John Sauer was a please to deal with. Very friendly and went the extra mile to deliver a first class vehicle. If I could have dealt with John over the past 40 years I would have bought tw More

by Robert Bruce Morrison
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

It was an easy come easy go. No challenges at all. Loved the customer service. More

by Nazeera
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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