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RBM of Alpharetta
Alpharetta, GA
4,871 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,871 reviews
March 27, 2023
Reza provided outstanding service throughout the entire buying process for my GLB 250. He was very knowledgeable about the three cars I test drove, was patient in answering all of my questions, and at no buying process for my GLB 250. He was very knowledgeable about the three cars I test drove, was patient in answering all of my questions, and at no time did I ever feel pressured into buying anything. He showed genuine concern about the vehicle needs of my family and I and spent a lot of time explaining how each of the cars I looked at might meet those needs. I have purchased a number of cars over the past 20+ years and Reza is by far the best salesman I have ever worked with. Kudos to him and everyone else at RBM Alpharetta that worked with me in the purchase of my car. More
by G7474
Helpful March 27, 2023
I appreciate Andy's well versed support while I purchased the vehicle which I want. the vehicle which I want. More
by Vinaynampally
Employees Worked With
March 26, 2023
Gwen is the best sales person; she’s knowledgeable, patient and most importantly honest. This makes me keep coming back to this location, since there’s NEVER any issues! patient and most importantly honest. This makes me keep coming back to this location, since there’s NEVER any issues! More
by RBGator7
March 25, 2023
Today I had my best car buying experience ever. David Wang did a great job helping me select and purchase a new GLE. This is the second vehicle I bought from David and both experiences were outstan David Wang did a great job helping me select and purchase a new GLE. This is the second vehicle I bought from David and both experiences were outstanding. Reagan also did a great job explaining many of the features of my new car. Overall, I highly recommend RBM of Alpharetta, David Wang, Reagan, and the rest of the team! More
by bgodwin08
March 20, 2023
Just purchased an amazing vehicle with Mr. Vadim and the process went very smooth and memorable. We came to him over 6 months ago and ordered it and he always updated us with any new informatio Vadim and the process went very smooth and memorable. We came to him over 6 months ago and ordered it and he always updated us with any new information and made the vehicle was in perfect condition when it got to us. Got an amazing deal as well. Definitely recommend RBM OF ALPHARETTA and definitely recommend working with Vadim. More
by Salimkarimov19
March 19, 2023
I asked Royce about the dealership and a detailing service and he advised me to contact him and he would get me on the schedule when it becomes available again... service and he advised me to contact him and he would get me on the schedule when it becomes available again... More
by donprince5207
Employees Worked With
March 16, 2023
I don't usually write reviews but this time is different because John Sauer made my experience beyond my expectations with his great service and charisma, he really cared a lot and followed my request and m because John Sauer made my experience beyond my expectations with his great service and charisma, he really cared a lot and followed my request and made my experience an extraordinary adventure with my search. I highly recommend him and the dealer...thanks for your patience! More
by grisnadia
Employees Worked With
March 13, 2023
John Sauer was a please to deal with. Very friendly and went the extra mile to deliver a first class vehicle. If I could have dealt with John over the past 40 years I would have bought tw Very friendly and went the extra mile to deliver a first class vehicle. If I could have dealt with John over the past 40 years I would have bought twice as many cars as I did. Wonderful and memorial experience. More
by Robert Bruce Morrison
Employees Worked With
March 13, 2023
It was an easy come easy go. No challenges at all. Loved the customer service. No challenges at all. Loved the customer service. More
by Nazeera
