Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,802 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,802 reviews
June 13, 2025
The sales representatives were wonderful. They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pri They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pricing the vehicle. They checked on two vehicles for me to drive & be sure. Kyle was extremely helpful during the process. He helped with the minor details. He was always thanking me for choosing Mercede.Lori Mohr was terrific. She was very helpful and caring with all dealings. I liked her a not.She was so personable.Good experience at Alpharetta Mercedes..I was pleased. More
by weissman1948
June 11, 2025
Terrific experience with all the staff at RBM of Alpharetta, especially Lori Mohr. Answered all of our questions, very available and great communicator, and stayed with us long hours to make sure we Alpharetta, especially Lori Mohr. Answered all of our questions, very available and great communicator, and stayed with us long hours to make sure we made the right decisions. I even had my kids with me and everyone was so nice and friendly to them! Lovely experience that ended with a lovely car. More
by kwcurylo
June 08, 2025
I recently purchased a Mercedes-Benz EQS 450+ and could not be more thrilled with both the car and the experience. From start to finish, Jeff Twiggs, Sales & Leasing Consultant, was exceptional to work wit not be more thrilled with both the car and the experience. From start to finish, Jeff Twiggs, Sales & Leasing Consultant, was exceptional to work with. Jeff was knowledgeable, professional, and genuinely attentive throughout the process. He took the time to understand what I was looking for and walked me through every detail of the EQS with patience and clarity. His deep understanding of the vehicle’s cutting-edge technology, luxury features, and performance really helped me feel confident in my decision. The EQS 450+ itself is an absolute dream—silent, smooth, and sophisticated, with a stunning design inside and out. It truly feels like the future of driving. If you’re considering a Mercedes-Benz, I highly recommend connecting with Jeff. His customer-focused approach and expertise made this one of the best car-buying experiences I’ve ever had. Thank you, Jeff—and thank you, RBM of Alpharetta! More
by nickroy.green
Employees Worked With
June 07, 2025
Bill Favini was great to work with! Couldn't ask for a smoother, quicker transaction. Very responsive and professional. Thanks!! Couldn't ask for a smoother, quicker transaction. Very responsive and professional. Thanks!! More
by Jill L
Employees Worked With
June 06, 2025
Tim Holley was a joy to work with; responsive, warm, and considerate. I certainly wasn't the kind of big spender who would seem to normally be RBM's customer, but Tim treated my family and I just like any o considerate. I certainly wasn't the kind of big spender who would seem to normally be RBM's customer, but Tim treated my family and I just like any of the dealership's other clientele. More
by travise
June 03, 2025
There is no way this experience could have been better. Kyle Edson is as great a salesperson/consultant as any buyer could ever do business with. Everything was straight forward and as professional as poss Kyle Edson is as great a salesperson/consultant as any buyer could ever do business with. Everything was straight forward and as professional as possible, but all interactions were also handled with a personal touch that made both my wife and I feel as if we were the only Mercedes buyers he knew. Kyle is a wonderful asset to both RBM of Alpharetta and to Mercedes USA! Having just switched from 17 years as a BMW owner to Mercedes, I regret it took me this long to visit and buy from Kyle and RBM. Super car buying experience! More
by theodore243
Employees Worked With
June 03, 2025
Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lo courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lot about the vehicles, I would recommend this dealership to others. More
by cscalici
June 03, 2025
debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always liste like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always listens to what we want without any pressure.The entire team Peter Levy Rachel in finance and most of all Jeff Twiggs are the only place we would ever purchase our vehicles from.If you want an experience a relationship with your dealership and sales professional go to r m alpharetta ask for Jeff and he will be like a family member .Thanks Jeff for taking care of us for many years we appreciate you so very much .Wish i could give a ten star⭐️ More
by debicardella3
June 02, 2025
Kyle made the entire leasing process smooth and easy. I really appreciate all he did. Lisa made the finance end quick and painless! :) Thanks RBM of Alpharetta. I really appreciate all he did. Lisa made the finance end quick and painless! :) Thanks RBM of Alpharetta. More
by oneal7016
