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RBM of Alpharetta
Alpharetta, GA
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 3,522 reviews
November 25, 2020
"I worked with Reza and he was fantastic. I owned a..."
- CassandraI worked with Reza and he was fantastic. I owned a Maserati before trading to a Mercedes and I will never buy another car anywhere else.
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Helpful November 24, 2020
"I bought my first Mercedes at RBM of Alpharetta. We..."
- klongacreI bought my first Mercedes at RBM of Alpharetta. We worked with Dan Berry who was very professional and extremely helpful in explaining the features of the car and helping us come to a decision. We shopped around before deciding to purchase a Mercedes and met with Dan several times as we went through our decision making process. Once we decided to buy the GLC, the whole process was smooth and stress free. I would recommend Dan Berry and RBM of Alpharetta to anyone looking to buy a Mercedes.
Read MoreEmployees Worked With
November 24, 2020
"When I first spoke with John, I was currently evaluating..."
- D. EllisWhen I first spoke with John, I was currently evaluating other options of the same vehicle I purchased. John was patient and took the time do a spec to spec comparison of the different vehicles, to include their ownership history. More importantly, he educated me on the value of purchasing a certified pre-owned MB compared to a non-certified one. At the end of our conversation and sale, I felt confident that I purchased a vehicle that was in excellent mechanical and technical condition.
Read MoreEmployees Worked With
November 23, 2020
"Sheaffer Cheek made the experience very pleasant and..."
- Kevin SullivanSheaffer Cheek made the experience very pleasant and memorable. My wife and I would like to thank Sheaffer for the way he professionally managed to secure the Airstream Interstate 19 for us.
Read MoreNovember 23, 2020
"I had the best experience my sales person was amazing..."
- Cswepson27I had the best experience my sales person was amazing patient friendly and positive I will always be his customer! Make sure ask for Vadim
Read MoreEmployees Worked With
November 23, 2020
"We are grateful for the knowledge, patience, and..."
- andrecbushWe are grateful for the knowledge, patience, and professionalism Mark Higgs, of RBM Alpharetta showed me and my wife. We usually dread car shopping but we had the pleasure of working with Mark Higgs and the entire process was stress free. Mark is very knowledgeable about the Mercedes vehicles, and displayed lots of patience with us as we went thru the decision making process. I am telling all my friend it is worth the drive to go see Mark Higgs @ RBM Alpharetta before you buy you next car. The sales Manager and the Finance manager also was very helpful.
Read MoreNovember 23, 2020
"I am telling all my friends and co-worker to go see Mark..."
- andrecbushI am telling all my friends and co-worker to go see Mark Higgs at RBM Alpharetta, for their car needs. Even though I live out of the area, it was worth the drive to get the outstanding customer service we received from Mr. Higgs. Mark listened to our needs and I believe that Mark cared about putting us is in the right vehicle for the needs. You don't get that usually.
Read MoreNovember 22, 2020
"We had a great experience purchasing a vehicle from RBM ...."
- Aaron BeilerWe had a great experience purchasing a vehicle from RBM . Sheaffer Cheek was super helpful and made the process a very pleasant experience ! I would highly recommend to give them a chance, if you are looking to purchase a vehicle.
Read MoreNovember 22, 2020
"This is our second purchase from RBM of Alpharetta. After..."
- Cherylyoung126This is our second purchase from RBM of Alpharetta. After our first experience, there was no question where future purchases would be and we had NEVER had dealership loyalty. No one had ever earned it. We worked with Andy Sayers and Kyle Edson. Each were incredibly personable, excellent listeners and worked in a timely manner. I’d recommend both of these gentlemen as well as RBM of Alpharetta without hesitation to anyone. Simply the best experiences we’d ever had.
Read MoreNovember 21, 2020
"Gwen made the car shopping experience easy and less..."
- jys reviewGwen made the car shopping experience easy and less overwhelming. Gwen was friendly, knowledgeable and available to help me. I felt that I got stellar care!
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