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RBM of Alpharetta

Alpharetta, GA

5.0
5,801 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,801 reviews

March 18, 2011

I had a great experience in getting my first Mercedes Benz from RBM North. David came to my wife and I with a great smile when we first stepped in the show room. He was very knowledgable in all aspect More

by georgechu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
Apr 01, 2011 -

RBM of Alpharetta responded

Thanks so much for the compliments for David Wang. He is a true professional and also a very funny guy! Thank you for your review! ~ RBM North

March 08, 2011

Scott Omen is a true pleasure to work with as he demonstrates industry knowledge, professionalism, and a genuinely caring attitude for his customers during and after the sale. Scott proactively sear More

by abissell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Omen - Sales , Scott Omen
Apr 01, 2011 -

RBM of Alpharetta responded

Thanks so much for the compliments for Scott Omen. He truly cares for his customers and really takes time to assist all his clients. He is a great asset to us! Thank you for your review! ~ RBM North

March 08, 2011

My father and I went into the RBM north dealership and talked to James Abiyounis. We looked and ended up buying a c300, what a wonderful car. Our salesperson is really what sold the car, i am in busines More

by manu03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Apr 01, 2011 -

RBM of Alpharetta responded

Thanks so much for the compliments for James. He truly cares for his customers and is a true professional. Thank you for your review! ~ RBM North

March 08, 2011

What can I say aboout RBM North and Reza!! I purchased my first Mercedes Benz from RBM North and it was as awesome as I thought it should be with purchasing such a fine automobile. Even though Reza was worki More

by HornetMarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
Apr 01, 2011 -

RBM of Alpharetta responded

Thanks so much for the compliments for Reza. He is a true professional. Thank you for your compliments on our state-of-the-art facility too! Come by anytime!! ~ RBM North

March 03, 2011

Scott and the entire team @ RBM represent the best experience we've ever had when purchasing (or even shoppoing) for a vehicle. I would and have certainly recommended thier services to friends who are More

by jspenello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Omen, Scott Omen
Mar 05, 2011 -

RBM of Alpharetta responded

Thanks so much for the note regarding Scott Omen's "Job Well Done". We are happy you had a truly outstanding experience and are pleased you are sharing this with others! ~RBM North

March 02, 2011

I recently purchased a used X5 from Scott Omen at RBM North and could not have imagined a better car buying experience. Not only was Scott incredibly knowledgeable, but his caring, patient, and attentiv More

by C.McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Omen, Scott Omen
Mar 05, 2011 -

RBM of Alpharetta responded

Thanks C.McDonald for the note regarding Scott Omen. We appreciate assisting customers such as yourself looking for pristine pre-owned vehicles including the BMW you picked! Thanks again for your business and send us all your friends! ~RBM North

March 01, 2011

I started my search for a car early Saturday morning and my first stop was to RBM North. When I arrived at the lot with my Finance and a friend I could not find the used cars. Reza came out to meet us and More

by dsandor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
Mar 03, 2011 -

RBM of Alpharetta responded

Thank you so much for taking the time to write about Reza. He truly takes his time and takes pride in assisting every one he meets as if they were family. We value your time and are so glad you chose to do business with us. We look forward to assisting you in the future! ~ RBM North

February 26, 2011

Anyone can sell you a Mercedes-Benz in Atlanta. But if you want to be treated with respect and utmost professionalism then you need to see Bill Favini at RBM of Atlanta North. Having purchased 15 new vehi More

by derwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Feb 26, 2011 -

RBM of Alpharetta responded

Thanks so much for your business! We look forward to seeing you for your next oil change! :) RBM North

February 22, 2011

The reason why I took out the time to write this review is to let your Senior Leadership of RBM Motors North of Atlanta the customer service that you provided recently. I contacted Mr. Solomon from Iraq ab More

by Tonywilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solomon
Feb 26, 2011 -

RBM of Alpharetta responded

Tony, Congrats and thanks again for your business! RBM North

February 17, 2011

My service is excellent at this dealership from the tech advisor to the service personnel. I almost want my car to break so I can go get pampered by this organization. Teresa Cox is my main point of cont More

by mjasin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
Mar 05, 2011 -

RBM of Alpharetta responded

Mark, Thanks so much for the compliments on Teresa! She is wonderful at what she does and stop in anytime for your next pampering! :) ~RBM North

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