RBM of Alpharetta

Rick Seltzer was very professional and knowledgable about the product. He also followed up with me to complete a sale when I had changed my mind the day before. the product. He also followed up with me to complete a sale when I had changed my mind the day before. More

Great service. Nick is head of internet sales for RBM North of Atlanta and our experience was excellent! He immediately got back to us with all the information we needed to make our decision. We would hi North of Atlanta and our experience was excellent! He immediately got back to us with all the information we needed to make our decision. We would highly recommend Nick and RBM of Atlanta for any future purchases. More

I originally went to the website looking for the car. I saw one I was interested in and asked for the internet quote. I received an eamil asking me to call the sales person. I responded saying all I need r saw one I was interested in and asked for the internet quote. I received an eamil asking me to call the sales person. I responded saying all I need right now is the internet quote which is what I requested. I got another email stating the same call me. The salesman never explained why he was not answering my question and he never picked up the phone to call me as a potential customer. Once I got to the dealership I made it very clear I did not want to work with someone who could not call his customers. I was assigned to someone else who was very nice but did not want to explain to me why the internet person was on my documents as one of my salesman. I have never spoken to or met the Nick person. He never came over to introduce himself to me but he made money on my business. This does not sit well with me. The GM never even addressed the issue after I explain to him what had happen. David Wang was great and very professional but evaded the issue with Nick as well. More

Nick was great to work with. He made sure I get the right price and value for the car I liked. He made sure that I get the best service during the whole process. Very positive and Pleasant Experience. price and value for the car I liked. He made sure that I get the best service during the whole process. Very positive and Pleasant Experience. More

It was a joy to have James help me with my automobile needs. He was very helpful and also very entertaining. I plan to bring my wife to meet him. We will not hesitate to use him again in the future. needs. He was very helpful and also very entertaining. I plan to bring my wife to meet him. We will not hesitate to use him again in the future. More

This was a great visit, although we didn't come in to buy car, we came for service on our C300. While talking with David Wang he came up with a great deal we could not refuse. He was very friendly and smile car, we came for service on our C300. While talking with David Wang he came up with a great deal we could not refuse. He was very friendly and smile allot, he made my wife feel very comfortable. When it came down to the price of this CLS 550 we came to a mutual agreement, it did not take very long, the price was right. Thanks David. More

I bought a used truck from RBM North in January 2012. I was an out-of-town buyer, so getting a clear understanding of the used truck’s condition up-front was extremely important. Nobody wants to travel hu was an out-of-town buyer, so getting a clear understanding of the used truck’s condition up-front was extremely important. Nobody wants to travel hundreds of miles only to find out that the “perfect” car wasn’t so perfect after all. To that end, Nick was extremely patient, helpful, and trustworthy. He essentially functioned as my eyes and ears in Atlanta and was very up-front about existing issues with the truck. We quickly negotiated a price and while the price was fair, I probably could have gotten a similar vehicle cheaper somewhere else. However, when you factor in the piece of mind of dealing with a trustworthy team of individuals and a trustworthy dealership and the level of customer service I experienced, it was well worth a few extra bucks. Once I got to the dealership, Joe took over and was extremely helpful as well. He took the time to explain how to navigate MARTA to get to the dealer and even picked me up at the MARTA station and drove me to RBM. He was also very helpful and knowledgeable during the test drive and inspection, even though the truck was not a Mercedes product. He even managed to set up the memory seats and Bluetooth without having to get out the manual. The car was clean, detailed, and fueled-up waiting for my arrival. Even though I had no chips left to bargain with (I had taken the bus to Atlanta and didn’t buy a return ticket!), Joe made me feel very comfortable and there was no pressure to leave with the truck that day…well at least no pressure from him…I was NOT taking the bus home! The oft-dreaded buying process was quick and painless. The truck was as-described and the price was as-promised over the phone…to the penny. I would highly recommend both Nick and Joe to any out-of-state buyer looking for that perfect used car. More

My husband and I, used David Wang at RBM of Atlanta North to trade in our C300 for a GLK 350. We have never had such a great buying experience in all the vehicles we have bought!! We would definitely recomm to trade in our C300 for a GLK 350. We have never had such a great buying experience in all the vehicles we have bought!! We would definitely recommend David Wang at RBM of Atlanta North to anyone who wants a great deal on a vehicle, great customer service and just an overall great buying experience. Thank you for making our vehicle purchase seamless David!! More

For over 10 years we have used the internet to request dealer bids for any of the cars we purchased. We determined exactly the car and features that were important to us. Then posted our request for quo dealer bids for any of the cars we purchased. We determined exactly the car and features that were important to us. Then posted our request for quote on line with Cars.com This time we received quotes from 6 Dealers. Nick is head of internet sales for RBM North of Atlanta and our experience was excellent! He immediately got back to us with all the information we needed to make our decision AND his best price, (the first time we asked rather than like some of the dealers who offered to lower their price after we informed them we had made our decision.) We would highly recommend Nick and RBM of Atlanta for any future purchases. More

JAMES YOUNIS, SALES CONSULTANT, WAS MOST FRIENDLY, CONSIDERATE AND HELPFUL IN WHAT IS NORMALLY A NOT SO PLEASANT EXPERIENCE, HOWEVER HE MADE OUR OVERALL EXPERIENCE A GREAT ONE BY BEING VERY CONSIDER CONSIDERATE AND HELPFUL IN WHAT IS NORMALLY A NOT SO PLEASANT EXPERIENCE, HOWEVER HE MADE OUR OVERALL EXPERIENCE A GREAT ONE BY BEING VERY CONSIDERATE AND WORKING IN A MOST PROFESSIONAL MANNER TO INSURE WE WERE COMPLETELY SATISFIED. SHARON, THE FINANCE OFFICIAL WAS ALSO VERY NICE AND FRIENDLY AND EXPLAINED ALL THE DETAILS OF THE PURCHASE AND ADVISED US OF OUR OPTIONS....I AM VERY FAMILIAR WITH THE DEALERSHIP BECAUSE OF BEING A MERCEDES OWNER AND UTILIZING THE SERVICES THERE..EVERYONE IS SUPER FRIENDLY AND HELPFUL AND EVERY VISIT IS A MOST PLEASANT EXPERIENCE.... TONY FARMER More