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RBM of Alpharetta - Service Center

Alpharetta, GA

4.7
371 Reviews

371 Reviews of RBM of Alpharetta - Service Center

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February 13, 2021

Andrei has always gone and beyond in taking care of the mercedez. Having several make of cars and working with several dealerships the integrity and professional knowledge of Andrei and the techinical/mech More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

RBM of Alpharetta responded

Hello, Vinny! We are thrilled to hear that Andrei provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 08, 2021

Very helpful, RBM of Alpharetta was kind and very time efficient. Especially my service advisor Andrei Bucatari. Will return for all future services and whatnot. More

by siberiamichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrei Bucatari
Feb 08, 2021 -

RBM of Alpharetta responded

Hello, Siberiamichael. RBM of Alpharetta truly appreciates the kind words about our dealership and we are thrilled that Andrei took excellent care of you. Your complete satisfaction is our top priority. We wish you all the best! Happy driving, RBM of Alpharetta

January 22, 2021

Steve Byrd did a great job with repairs on my GL450 and GLK350. He also had both of my vehicles returned to me at my home. Thank you. More

by mconner98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 25, 2021 -

RBM of Alpharetta responded

Hello, Mconner98! We are happy to hear that Steve provided you with high quality customer service that you deserve. We thank you for taking the time to share your experience with us. As always, we wish you all the best! Happy driving, RBM of Alpharetta

January 22, 2021

Steve Byrd always makes my long drive from Ellijay as painless as possible in that he schedules my service at the most convenient time for me! Also, Steve makes certain I’m completely satisfied with the More

by angeladross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 25, 2021 -

RBM of Alpharetta responded

Hello, Angeladross! We are glad to hear that Steve took excellent care of you on your visit to RBM of Alpharetta. Your complete satisfaction is paramount to us. We truly appreciate you sharing your experience with us, and we thank you for your business. Happy driving! Sincerely, RBM of Alpharetta

January 18, 2021

Amazing people great service. always willing to help and finding options that match what customers want, need and expect. Please keep up the excellent service More

by Ihab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Jan 18, 2021 -

RBM of Alpharetta responded

Hello, Ihab! We are delighted to hear that Andrei and Kim took great care of you on our visit. We truly appreciate you taking the time out of your day to share your experience with us. As always, we wish you all the best! Sincerely, RBM of Alpharetta

January 05, 2021

I completely recommend RBM of Alpharetta. Daren Ball was a fantastic service advisor. He was knowledgeable, courteous, and a pleasure to work with. I own two Mercedes and I drive an hour to utilize their More

by ERIK.WHITTEMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

RBM of Alpharetta responded

Hello, Erik.Whittemore. RBM of Alpharetta truly appreciates you taking the time to share your experience, and we thank you for your business. We are delighted to hear that Daren took excellent care of you on your visit. Your 100% satisfaction is paramount to us. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

January 04, 2021

Steve, is always pleasant, friendly and fast. Great service. He is an asset to your organization and I would love to do business with RBM again. Thanks More

by rhfinancial3@gmail.com
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 04, 2021 -

RBM of Alpharetta responded

Hello, Rhfinancial2@gmail.com. We appreciate you taking the time to share your experience with us. We are happy to hear that Steve provided you with high quality service that you deserve. As always, we wish you all the best! Happy driving, RBM of Alpharetta

December 14, 2020

Andrei is a pro and the whole RBM team are absolutely the best . I would recommend this dealership to anybody. The gove first class treatment and first class service. More

by cmatlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

RBM of Alpharetta responded

Hello, Cmatlack. RBM of Alpharetta truly appreciates you taking the time to share your experience with us. We are glad to hear that Andrei took excellent care of you on your visit. We wish you all the best! Happy driving, RBM of Alpharetta

December 14, 2020

Andrei from RBM Alphatetta took great care keeping me informed of my Service for my Mercedes. Polite, prompt and knowledgeable. What more can you ask for? More

by Ruppert Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

RBM of Alpharetta responded

Hello, Ruppert Ellen. We want to thank you for taking the time to share your experience, and we thank you for your business. Your 100% satisfaction is our top priority. We are thrilled to hear that Andrei provided you with high quality service that you deserve. Happy driving! Sincerely, RBM of Alpharetta

December 04, 2020

Steve Byrd is a service advisor at RBM that I have had the pleasure of knowing since I moved to Atlanta 13yrs ago. He is knowledgeable, courteous, accommodating, and very professional. I would highly rec More

by grandarealestate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 07, 2020 -

RBM of Alpharetta responded

Hello, Grandrealestate! We want to thank you for sharing your experience with us. We are thrilled to hear that Steve has continually went above and beyond when providing you with high quality service you deserve. We wish you all the best! Sincerely, RBM of Alpharetta

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