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RBM of Alpharetta - Service Center

Alpharetta, GA

4.7
371 Reviews

371 Reviews of RBM of Alpharetta - Service Center

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June 11, 2019

the best service I have This service company provides the best service I have. They help me replace the battery. They provide a new and clean car for me to use when they fix More

by Nicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jun 11, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 28, 2019

RBM of Alpharetta is the best! I give RBM of Alpharetta a 5 star rating because of the exceptional quality and amazing service I always receive. My service advisor Steve Byrd is al More

by MW123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 28, 2019 -

RBM of Alpharetta responded

Hello, MW123! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 23, 2019

Great Service! (: From Andrei Bucatari Mr. Bucatari is a lovely and beautiful person. When my smartcar got towed, he gave me a rental vehicle for free. I’m a college student and a US Servic More

by MissCreshkova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

RBM of Alpharetta responded

Hello, MissCreshkova! We are thrilled to hear Andrei and Toby provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Thank you for your service! Sincerely, RBM of Alpharetta

May 21, 2019

Excellent service and pleasant people Steve Byrd at RBM of Alpharetta is great to work with. Confident and trust worthy that the work gets done right. We buy there because the service is e More

by DanYackel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 22, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 17, 2019

Air bags and A service Steve Byrd with RBM was my service advisor and did an excellent job keeping me informed. He also did a great job explains what was going on and he ex More

by Mjtbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 18, 2019 -

RBM of Alpharetta responded

Mjtbrooks, thank you for reiterating why we value Steve Byrd so highly! Thank you for your kind comments. Happy Driving! RBM of Alpharetta

May 06, 2019

Fabulous Service Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nic More

by Theppler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 07, 2019 -

RBM of Alpharetta responded

Hello, Theppler! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 30, 2019

Steve Byrd at RBM North is the best! Excellent service...great communication and friendly...Steve Byrd at RBM North always goes the extra mile! Highly recommend!! Terri Reece was awesome More

by Maria K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Terri Reese
May 02, 2019 -

RBM of Alpharetta responded

Hello Maria K! Thank you very much for your wonderful review about Steve and Terri, we truly appreciate the feedback! Happy driving! Sincerely, RBM of Alpharetta

April 29, 2019

I came in to replace a faulty battery and for my B service. As a first time owner of a C Class pre-owned car purchased in 2014 I decided to use RBM/Alpharetta to service my car in 2015 I wasn't completely satis More

by Coachpou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 01, 2019 -

RBM of Alpharetta responded

Thank you for your review on the service department, and of Steve Byrd! We definitely value him, and appreciate your response, as well! We are glad everything has turned around, and wish you Happy Driving! RBM of Alpharetta

April 20, 2019

Steve at RBM of Alpharetta never disappoints! My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to More

by HollyBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the young man curbside was Tuggy?!? So polite., Steve Byrd
Apr 25, 2019 -

RBM of Alpharetta responded

Hello, HollyBH! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best in your city and will certainly miss you! Happy driving, RBM of Alpharetta

April 17, 2019

Service Center Kim Cates is Awesome! Please ask for her when servicing your vehicle. They are friendly, on time and very knowledgeable about your service needs. I w More

by shalcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cates
Apr 22, 2019 -

RBM of Alpharetta responded

Hello, shalcomb! We are thrilled to hear Kim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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