RBM of Alpharetta - Service Center

Service The very best. Jay is the best service manager I have dealt with. Very diligent in his responsibility. I would recommend Jay and Mercedes Benz as t The very best. Jay is the best service manager I have dealt with. Very diligent in his responsibility. I would recommend Jay and Mercedes Benz as the very best. More

Service Great place people are friendly. I loved the atmosphere. Great customer service. Will be back and recommend to others. Thank y'all. It was amazing Great place people are friendly. I loved the atmosphere. Great customer service. Will be back and recommend to others. Thank y'all. It was amazing More

Above and beyond expectations! I had a question about a 2015 GLK I recently purchased from a private seller regarding whether a navigation system could be installed. After being c I had a question about a 2015 GLK I recently purchased from a private seller regarding whether a navigation system could be installed. After being connected with Bill Peek, he spent quite a lot of time and effort finding the correct answer to my question. He even took the time to email me all the facts, quote, etc. That’s what I call going above and beyond the call of duty— especially since the car was purchased from a private seller. I’ve learned my lesson the hard way and will only buy cars from a reputable dealership from now on. Bill is an outstanding representative for RBM of Alpharetta. More

Repair scratch and dent on back panel of car. Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of th Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of their customers. More

100K service Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for t Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for those of us who are not mechanically minded. More

Friendly and very helpful. Best dealer service anywhere. For several years we've been bringing our Mercedes vehicles to RBM of Alpharetta for service. We've been dealing Steve Byrd as our service advisor and For several years we've been bringing our Mercedes vehicles to RBM of Alpharetta for service. We've been dealing Steve Byrd as our service advisor and have been very pleased with everything Steve has done. Steve is upfront, honest and accommodating. We always recommend this dealership! More

Took car in for Service No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recomme No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recommending RBM of Alpharetta. More

Best service consultant in town I have been a customer of RBM for 16 years, first in Sandy Springs and then Alpharetta when they opened the dealership here. I have always received a I have been a customer of RBM for 16 years, first in Sandy Springs and then Alpharetta when they opened the dealership here. I have always received a great reception from my consultant Teresa Cox. She keeps me advised on service needed for my car - one less thing for me to remember. She makes sure I always have a loaner and is always willing to share a laugh and her time . She makes the bill less painful. I know I can trust her to take care of my car. I highly recommend Teresa Cox to anyone needing a fantastic service consultant. More

Fantastic Dealership and Service Department I have owned an E350 for 10 years, and I always have it serviced at RBM of Alpharetta. I've ALWAYS had the best and most efficient service of my vehi I have owned an E350 for 10 years, and I always have it serviced at RBM of Alpharetta. I've ALWAYS had the best and most efficient service of my vehicle every single time. More

Love RBM North! We’ve been loyal to RBM north for over 10 years. They treat us very well! Teresa Cox and David Wang are wonderful! We feel like family. We’ve been loyal to RBM north for over 10 years. They treat us very well! Teresa Cox and David Wang are wonderful! We feel like family. More