RBM of Alpharetta - Service Center

Have not purchased a vehicle from RBM but I do have my Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very kn Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very knowledgeable, polite and friendly so as long as this continues I will always use them. More

Overall service was excellent. But comparing to BMW service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. More

I was very happy with service provided. I just moved from Washington state and my first time using this dealer. Excellent customer service. Will return. Washington state and my first time using this dealer. Excellent customer service. Will return. More

Just moved into the area and had a bad tire that needed to be replaced. Steve Byrd checked me in, got the tire replaced and I also got a quick emission test. Very pleased with the service, especially as he to be replaced. Steve Byrd checked me in, got the tire replaced and I also got a quick emission test. Very pleased with the service, especially as he did not insist I get a matching tire for my run flat replacement. Another MB dealer in another state basically forced me to get 2 new tires because of a tiny nail hole. ( Warranty compliance) I was angry then and was ready to be angry again. It went a different direction at this dealership. More

My experiences at RBM has always been very fast, very thorough, and very professional. Steve Byrd has been responsive to my needs and provides prompt, correct estimates in a timely manner. I own several thorough, and very professional. Steve Byrd has been responsive to my needs and provides prompt, correct estimates in a timely manner. I own several types of Autos and Trucks and RBM North is the best service center in Atlanta. Skip Plemmons More

Over the past years I have purchased 2 CPO vehicles, Both had low mileage and were great deals, Recently I moved to Texas which requires a front license plate and my cars did not come with the front b Both had low mileage and were great deals, Recently I moved to Texas which requires a front license plate and my cars did not come with the front brackets. The MB dealership here wanted about $100 for each bracket but would install them free of charge if my original dealership could provide them. I worked with my salesman Bill Favini, Sales Manager Alan Sabel and Adeem in Parts to obtain them, Adeem was especially helpful as we had a multitude of problems dealing with the losers at FedEx, who misdelivered the original package, denied the claim without any discussion of why and wouldn't let me talk to anyone there, Adeem stepped up to the plate, resent the bracket and continually stayed with the issue until it arrived here, Kudos to him, More

RBM and Andre took care of my vehicle issues quickly, all the staff were very kind and professional. the staff were very kind and professional. More

Always a great experience dealing with Andrei in the service department, everything handled very efficiently! service department, everything handled very efficiently! More

RBM of Alpharetta is phenomenal! Especially the employees at the parts and service dept. Ameen assisted me by locating and replacing a broken part within minutes of my arrival.i felt like celebrating! This d at the parts and service dept. Ameen assisted me by locating and replacing a broken part within minutes of my arrival.i felt like celebrating! This dealership treats customers as VIP. I appreciate their outstanding and top quality customer service! More

It’s always a great experience when I bring my car to RBM of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable, and always patient with my questions an of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable, and always patient with my questions and concerns. More