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RBM of Atlanta - Service Center

Atlanta, GA

3.8
157 Reviews

157 Reviews of RBM of Atlanta - Service Center

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January 10, 2011

My service advisor(James Roberts) was extremely knowledgeable and the bill came in under estimate.The customer waiting area was very clean and offered free snacks & drinks.The wait was very short c More

by hhhudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Roberts, James Roberts
January 07, 2011

The reason why I continue to have my ML 350 serviced at RBM of Atlanta is due to the great customer service provided from beginning to end. Scheduling my service appointment is painless without having the More

by fgibbs2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McCallum, Shawn McCallum
January 02, 2011

RBM of Atlanta is an excellent dealership. Mr. Dennis Phillips of the service department is also an excellent service representative and very focused on providing outstanding customer service. I enjoy my More

by qdogrock22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Phillips, Dennis Phillips
December 29, 2010

I have been using RBM to service my car for more than 7 years. Repairs are always made on time and with excellence. Dennis Phillips provides a thorough in explanation, is always available to answer any que More

by lsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Phillips, Dennis Phillips
December 29, 2010

Being a single woman, I have the peace of mind knowing that my car is in good hands and I will be safe in a car that runs beautifully. Alex Smith has always been very accommodating when I suspect any pro More

by EROPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Smith, Valets, Alex Smith
November 24, 2005

I have no issues with RBM. Every time I have had service, they have done an excellent job. It just takes a little longer that I would like. But I always have a loaner so I really do not mind the lenght of ti More

by noelchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
October 06, 2005

Simply put the worst service I have ever had. Dropped our car the night before for service and was called and told they recommened services which the rep later admitted were not really due. However, th More

by tdavism3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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