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RBM of Atlanta - Service Center

Atlanta, GA

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148 Reviews
RBM of Atlanta Mercedes-Benz is committed to providing the level of service that you expect as a Mercedes-Benz owner. Following is an overview of what you can expect from a visit to our Service Department. Arrival and Check-In When you arrive, one of our valet staff will greet you and direct you to the reception area. Once inside, our staff will confirm your arrival and gather information about your needs. You will then be escorted to your Service Advisor’s office. After determining your needs, your Service Advisor will discuss estimates, completion time, and any other relevant details. Please allow 15-45 minutes for this process, since we want to be very thorough. The detailed attention you receive during the check-in process will help ensure that we get all the information we need to do the job right the first time. When Your Vehicle is Ready When the work is done, we prefer to meet with you, go over all the work that we completed, and answer all your questions. However, we do offer alternatives for those times when you cannot pick up your vehicle during normal business hours. Ask your Service Advisor for details.

7640 Roswell Rd

Atlanta, GA

30350

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Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

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Top Reviewed Employees

James Roberts at RBM of Atlanta

James Roberts

Service Advisor
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Employees need five ratings within 24 months before we can calculate an average rating.
Dennis Phillips at RBM of Atlanta

Dennis Phillips

Service Advisor
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Employees need five ratings within 24 months before we can calculate an average rating.
Shawn McCallum at RBM of Atlanta

Shawn McCallum

Service Manager
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Employees need five ratings within 24 months before we can calculate an average rating.
Brent Vaccaro at RBM of Atlanta

Brent Vaccaro

Service Advisor
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Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

September 21, 2022

Buyer Beware ! !!! Dealership has had my vehicle for 2 months, while indicating the vibration felt in the car is normal. General Manager Dale Harrison rode in th More
by jmac1035

Employees Worked With

Dale Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Harrison

February 23, 2022

Rude. Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final More
by Nadiennederosena

Employees Worked With

James Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Topper

February 07, 2022

It took RBM of Atlanta over 8 weeks to fix one problem and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I ma More
by Alexis

Employees Worked With

Colin Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brandon doyle

Service Center Photos & Amenities

  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Television
  • After Hours Drop-Off
  • Service Pickup and Delivery
  • Authorized Accessories Store
  • Express Service
  • Virtual Appointments
  • Vehicle Sanitization
  • Shuttle Service
  • Television
  • Valet Parking
RBM of Atlanta, Atlanta, GA, 30350