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RBM of Atlanta - Service Center
Atlanta, GA
148 Reviews
RBM of Atlanta Mercedes-Benz is committed to providing the level of service that you expect as a Mercedes-Benz owner. Following is an overview of what you can expect from a visit to our Service Department.
Arrival and Check-In
When you arrive, one of our valet staff will greet you and direct you to the reception area. Once inside, our staff will confirm your arrival and gather information about your needs. You will then be escorted to your Service Advisor’s office.
After determining your needs, your Service Advisor will discuss estimates, completion time, and any other relevant details. Please allow 15-45 minutes for this process, since we want to be very thorough. The detailed attention you receive during the check-in process will help ensure that we get all the information we need to do the job right the first time.
When Your Vehicle is Ready
When the work is done, we prefer to meet with you, go over all the work that we completed, and answer all your questions. However, we do offer alternatives for those times when you cannot pick up your vehicle during normal business hours. Ask your Service Advisor for details.
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Hours
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 21, 2022
Buyer Beware !
!!!
Dealership has had my vehicle for 2 months, while indicating the vibration felt in the car is normal. General Manager Dale Harrison rode in th
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by jmac1035
February 23, 2022
Rude.
Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final
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by Nadiennederosena
February 07, 2022
It took RBM of Atlanta over 8 weeks to fix one problem
and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I ma
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by Alexis
Service Center Photos & Amenities
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- After Hours Drop-Off
- Service Pickup and Delivery
- Authorized Accessories Store
- Express Service
- Virtual Appointments
- Vehicle Sanitization
- Shuttle Service
- Television
- Valet Parking
